Multifamily Facilities Leadership Council

"?????????????????? ?????? ???????????? ?? ?????????? ????????—?????????? ?????? ?????? ???????? ????." In the latest Multifamily Facilities Leadership Council meeting, we explored how to elevate multifamily maintenance operations with smarter hiring, training, and retention strategies. ?? See the full discussion: https://lnkd.in/eXhjFxYK Key Topics: ? Innovative skill assessments that go beyond "Google-able" answers. ? Building a positive culture to retain top talent. ? The economics of vacant units and bulletproof turn processes. ? Emergency preparedness to protect residents and properties. A standout insight? Setting employees up for success with robust onboarding and consistent training. What’s one change you’d make to improve your maintenance operations?

At the Multifamily Facilities Leadership Council meeting, we explored strategies to enhance recruitment and retention while tackling challenges like inflation and advancing technology. “???? ???????? ???? ?????????????? ???????? ????????????, ?????? ?????? ???? ?????????? ???????? ???????? ??????????????????? ?????? ????????????’?? ???? ???? ???????? ???????? ?????????????? ???? ?????????? ???????????????????????? ???? ???????????? ?????? ?????????????????? ?????????? ???????????????????? ???? ?????? ?????????????????” This highlights the value of partnering with schools to build a strong talent pipeline. ?? See the full discussion: https://lnkd.in/en3GxNsd Retention is equally vital. “????’?? ?????????????????? ???????? ???????? ???? ?????? ????????????????????, ???? ???????????? ?????? ?????????? ???????????? ???? ???????????? ?????? ??????????????????, ???? ???????? ???????? ???????? ???????? ?????? ?????????? ????????????????.” From recruiting early to leveraging AI, building sustainable teams is the focus. How is your organization addressing these challenges? #Multifamily #MaintenanceLeadership #Retention #Innovation

"?????????????? ?? ?????????? ?????????? ?????????????????????? ???????????? ?????????????? ???? ??????????????, ?????????????? ???? ???? ???????????????? ???? ?????????? ????????????????????."?– Sean Landsberg, CAM, CEO of AppWork This vision guided discussions at the Multifamily Facilities Leadership Council, where industry leaders examined the transition from outdated, paper-based systems to digital platforms. Curious to dive deeper? Watch the full discussion to see how AI is reshaping maintenance and empowering technicians like never before: https://lnkd.in/e2UNUq-2 Sean Landsberg, leveraging his experience as a former property operator, shared how AppWork was crafted to address real-world maintenance challenges. Designed to enhance data integrity and elevate technician support, AppWork provides AI-driven tools that guide—rather than replace—technicians, helping them make informed decisions that align with the industry's high standards for safety and expertise. As AI continues to transform multifamily maintenance, a gradual approach is crucial. By building strong digital foundations, multifamily properties can effectively integrate AI, boosting team performance and operational outcomes. ????????????????, ????’???? ?????????????? ?????? ?????????????????? ???? ??????????????????????, ?????? ???????????????????? ???????? ???? ?? ????????.

In our latest discussion at the Multifamily Facilities Leadership Council, industry leaders Jason Simpson, Tim Turner, Scott Peters, Jake Straight, Darron B., Paul Rhodes, Juan Carlos Lara Islas, Peter Christenson, Kyle Lepore, and our special guest Sean Landsberg, CAM, came together to tackle the evolving role of PropTech in multifamily maintenance. We had a dynamic conversation filled with insights on how innovation is transforming the way we manage and maintain properties. See the full episode ?? https://lnkd.in/e2UNUq-2 ???????? ?????? ???????? ?????? ??????????????????: ? Data-Driven Maintenance: Our discussion highlighted the potential of data and analytics to improve efficiency, reduce response times, and elevate resident satisfaction. Leaders emphasized the need for actionable data to support more informed decision-making. ? AI in Maintenance Operations: Exploring AI applications in work order prioritization and technician support sparked lively discussion. The group stressed the importance of addressing legal and ethical considerations to ensure responsible AI deployment that truly benefits on-site teams. ? Centralized Maintenance Models: With centralization becoming more prevalent, members examined its benefits and challenges. Building resilient systems that can support remote and on-site teams emerged as a key focus. ? Training & Support for Technicians: Seamless access to training resources is crucial for technician development and job satisfaction. Attendees underscored the value of tailored, easily accessible training solutions to keep teams well-prepared and motivated. ? Addressing Legacy Software Gaps: Bridging the gaps left by traditional property management software was a shared priority. Members discussed the need for maintenance-specific tools that address real operational needs, enhancing productivity and operational efficiency. This session was a testament to the power of collaboration and the importance of staying ahead with the latest technology trends.

We're excited to announce our next Multifamily Facilities Leadership Council meeting?today at 12:30 PM EST. ?? Highlights from Our Last Meeting (Oct 2): Employee Retention & Recruitment:?We delved into the challenges of retaining talent, discussing mentorship programs, workforce development initiatives, and the rising costs of training. Emphasizing clear career growth paths emerged as a key strategy to keep our teams engaged. Missed the session? Watch the full conversation here: https://lnkd.in/eK72Qky9 ?? Agenda for Today's Meeting: Attracting Qualified Talent:?Are we targeting the right talent pools? Let's explore how tech-driven hiring platforms can streamline our recruitment processes. Technology for Training & Development Automation:?Discussing tools and strategies to make our workflows more efficient. ?? Interested in joining our group of forward-thinking leaders??Drop a comment below or send us a direct message, and we'll make sure you're included. See you all at 12:30 PM EST!

This week, the Multifamily Facilities Leadership Council held another thought-provoking discussion, tackling some of the toughest challenges in our industry.?You can listen to the full episode here: https://lnkd.in/en3GxNsd From retaining skilled workers to fostering mentorship and addressing the real cost of training, we explored actionable solutions to help move us forward. Here’s a quick recap of the key takeaways: ? ?????????????????? ?????? ????????????: Keeping qualified staff remains one of our biggest hurdles. We discussed the importance of structured growth opportunities and mentorship programs to build long-term commitment and loyalty within teams. ? ?????? ?????????? ???? ????????????????????: Pairing seasoned professionals with newer team members is a proven strategy for both personal and professional development. This not only enhances individual skills but also strengthens team dynamics. Building a culture of growth, knowledge-sharing, and continuous improvement is key. ? ?????????????????????????? ?????? ???????? ???????? ???? ????????????????: While investing in training is vital, we also need to consider the impact when employees leave after we’ve invested in their development. We explored how to balance the risk of turnover with the rewards of a more skilled, engaged workforce. These are the conversations that push our industry to grow—rooted in practical experience and a shared vision of progress. ????????’?? ????????: In two weeks, we’ll reconvene to dive into finding the right candidates and exploring what today’s workforce expects. Our focus will be on meeting those expectations while maintaining the high standards that drive success. A huge thanks to everyone who shared their expertise: Michael Mulloy, Daniel Boals, Oscar Rodriguez Aguila, CPM, Jedd McDaniel, Scott Peters, Craig Bartholomew, Mark Sharp, CAMT, Jake Straight, Kyle Lepore, Peter Christenson, Paul Rhodes, and Scott Ployer CPM, MFE, CSM, CSHCO, NAHP-e, CGPM. Your insights are invaluable as we continue shaping the future of our industry.