MSDynamicsWorld.com (MSDW)

Dewain Robinson of Microsoft and Microsoft MVP Prashant G Bhoyar explored the spectrum of #AIAgent and #copilot options from the keynote stage at the AI Agent and Copilot Summit NA. The world of autonomous AI will handle use cases across levels of complexity, orchestration, and customization, they explained. ? They also discussed the range of agent development options available including: * Agent Builder (for end users) * Copilot Studio (for makers) * Visual Studio & GitHub (for devs) #MVPBuzz #AIStrategy #AI #MSBizApps

Day 3 of the Dynamic Communities AI Agent and Copilot Summit NA kicked off with #Microsoft CVP Bryan Goode in conversation with Bob Evans of Cloud Wars (Acceleration Economy)! They dove into: ? Enhancing customer & employee experiences ? How companies are launching AI initiatives ? Planning for ROI on Copilot & AI agent investments Super insightful session! #AI #Copilot #AIStrategy #AIAgents

??AI Agent & Copilot Summit: Microsoft Leaders on the Future of AI Agents At the AI Agent & Copilot Summit 2025 (hosted by Dynamic Communities), Microsoft VP for AI Agents Ray Smith and Dewaine Robinson, Microsoft Principal Copilot Architect for Copilot Studio, shared bold insights on how AI agents are reshaping business processes and redefining workforce expectations. ?? ?????? ?????????????????? ???? ???? ????????????: From assisting workers to fully autonomous operations ?? ?????? ???????????? ???? ????????: Success will be measured by an individual’s ability to build, manage, and deploy AI agents ?? ?????????? ?????????????? ???????????? ??????????????: Generative orchestration is now GA, enabling dynamic conversations and improved knowledge routing Microsoft expects every business process to be transformed by AI agents—are you ready for the shift? Read more on MSDW: https://lnkd.in/ehBNDXBT #AI #Copilot #MSDyn365 #Automation #AIAgents #SummitNA #MySummitNA #GenAI

?????? ?? ???? ?????? ???? ?????????? & ?????????????? ????????????: ???????????????????? ???? ????????????! MSDW is proud to be the official media partner for this transformative event (brought to you by Dynamic Communities) and Day 2 delivered powerful insights on AI’s role in business applications. From Ray Smith’s keynote on AI Agents to Jason Wickman and Kirstie Tiernan’s awesome sessions on AI adoption and value, today’s discussions set the stage for how organizations can leverage AI effectively. Another highlight was the AI Copilot Solution Showcase, featuring 30-minute partner-led innovation sessions that demonstrated real-world AI applications in Dynamics 365: ?? Ludia Consulting – Revolutionizing Dynamics 365 with Copilot ?? Data Courage – AI Financial Insights in Business Central ??? C5 Insight – Getting AI Ready: Creating a Copilot Roadmap ? sa.global – From Hours to Minutes: Real-World AI Wins with Copilot ?? Leapwork - Automating Copilot Testing ?? MCA Connect – Preparing for AI with a Modern Data Platform These sessions showcased how AI is already transforming the Microsoft ecosystem—optimizing implementations, unlocking financial insights, automating testing, and streamlining AI readiness. We’re excited to continue bringing you the latest AI conversations from this wonderful event! #AICopilotSummit #MicrosoftAI #BusinessApps #CopilotInnovation #GenAI #AIAgent #MySummitNa

??EDI for Dynamics 365 Business Central Comparison Showcase – April 2025 Looking for the best EDI solution for Dynamics 365 Business Central? This exclusive event, brought to you by MSDW and ERP Software Blog, brings together top EDI providers to showcase their solutions, highlight key capabilities, and help you make informed decisions. ?? Featuring solutions from: ? Anveo Group (Anvaigo) ? Lanham Associates ? TrueCommerce ? Vantree Systems ? WebSan Solutions Inc. ?? Bonus for attendees! Get a comprehensive comparison PDF to evaluate how each solution addresses critical EDI challenges for BC and NAV users. Don’t miss this opportunity to explore state-of-the-art EDI solutions that can enhance performance and optimize processes. Register now! #MSDyn365BC #EDI #BusinessCentral #Dynamics365 #D365BC

?????????????????? ?????????????? ???????????????? ?????? ?????????????? ???????????? ???????? ?????????? ?????????? ?????????????????????? ?? #Microsoft is set to launch #Teams Phone extensibility for Dynamics 365 Contact Center, bringing deeper telephony integration and AI-powered automation to customer service teams. This new feature, powered by Azure Communication Services, will allow businesses to unify their CCaaS and UCaaS capabilities—eliminating the need for separate phone systems. ?? Key Benefits: ? AI-driven call automation & routing ? Global PSTN connectivity & emergency calling ? Cost-efficient telephony consolidation ? Flexible agent notification handling The public preview launches in April, with certified ISV solutions following soon after. This move signals Microsoft’s ongoing investment in expanding its CCaaS footprint and providing businesses with more streamlined, AI-enhanced customer engagement. Read more on MSDW: https://lnkd.in/eYZQJsWH #MSDyn365 #TeamsPhone #ContactCenter #MicrosoftAI #MicrosoftTeams

??? ?????? ???????? ?????????????? ??????????????: ???????????? ?????? ???????????? ?????????????????? ???? ???????? ???????????????? ???????????????????? ???????????? ??? Document management plays a critical role in enterprise solutions, but are businesses truly maximizing its potential? In this episode, Roger Cruz, PMP of ERP Mechanics shares insights from years of experience implementing #Lasernet and other document management systems for Dynamics 365 customers. ?? Key discussion points: ? Best practices for successful document management deployments ? Unique and unexpected use cases businesses are leveraging ? How document management systems have evolved over time ? What makes Lasernet stand out from other solutions Tune in to learn how to optimize document management and streamline operations in your D365 environment! ???? #MSDyn365 #DocumentManagement #D365 #Dynamics365

?? ?????? ???????? ??????????????: The Hidden Cost of Duplicate Data in D365 CE Bad data = bad outcomes. Duplicate records, outdated info, and incomplete data can quietly derail any Dynamics 365 CE project, leading to costly rework, low adoption, and partner/client friction. Join Plauti’s Ogi Babi? and Nico Miedema, along with Microsoft MVP Rick McCutcheon for an exclusive webinar designed for D365 Customer Engagement partners. ?? What you’ll learn: ? The 5 hidden costs of duplicate and dirty data in CRM projects ? How Plauti Deduplicate solves common D365 CE data issues ? How Microsoft Partners can leverage the Plauti Partner Program ? Proven strategies to clean and maintain high-quality CRM data ?? Don’t let bad data undermine your projects—register now! https://lnkd.in/eRqmMvug #MSDyn365 #CRM #DataQuality #CustomerEngagement #MicrosoftPartners #D365CE #DynamicsCRM

?? ?????? ???? ????????: Closing the Loop on Permissions in D365 Business Central ?? Microsoft has introduced major updates to the permission model in Dynamics 365 Business Central, replacing User Groups with Security Groups and enabling a hierarchical permission structure for better user management and security. In her latest MSDW article, Cynthia Priebe - Microsoft MVP breaks down these changes and shares best practices for: ? Implementing Security Groups for centralized user access ? Using Composable Permission Sets to simplify role management ? Aligning permission planning with real-world workflows ? Exploring third-party solutions to extend security capabilities Is your team ready for these updates? Learn how to optimize your D365 Business Central security strategy today! ?? Read the full article on MSDW: https://lnkd.in/eq-GnZ5q #MSDyn365BC #Security #D365BC #BusinessCentral #MicrosoftDynamics

?????? ???????? ?????????????? ????????????! ?????????????????? ?????????????????? ???????????????????? & ?????????????? ???????????????? Microsoft partner programs can be complex, but unlocking their full potential doesn’t have to be. Join channel strategist Majd Madina in the ?????????????????? ?????????????????? ???????????????????? & ?????????????? ???????????????? series, where we break down FY25 partner opportunities into clear, actionable insights. ?? ???????? ??????????’?? ??????????????: ???????????? ???????? ???????????????? Learn how to maximize incentives, boost margins, and streamline your path to Solutions Partner status. Topics include: ? Attaining the Modern Work Solutions Partner Designation with ease ? Doubling or even tripling margins with Modern Work CSP rebates ? Tapping into FY25 Copilot & M365 workshop incentives Whether you're new to Microsoft partner programs or looking to refine your approach, this session will provide the clarity and strategies you need to succeed. ?? Register now and take full advantage of these Microsoft opportunities! #MicrosoftPartners #ModernWork #Copilot #PartnerSuccess