Mosaicx

?? In today’s Women's History Month highlight, we're celebrating Deanna M. Holt, MBA! As Director of Client Engagement, Deanna is a true champion of efficiency, growth and empowerment – driving impact for our clients and teams as well. Her passion for continuous learning and cross-functional collaboration is shaping the way we train, support and enhance both the employee and customer experience. ?? Her unwavering dedication, leadership and hard work make a difference every day, and we’re grateful to have her paving the way forward. Thank you Deanna! #WomensHistoryMonth #Mosaicx #Leadership #CustomerExperience #ClientEngagement

?? Shoptalk Spring is where the future of retail takes center stage – and Mosaicx will be there! From March 25-27 in sunny Las Vegas, we’re bringing AI-powered CX solutions to revitalize retail, showing how seamless, customer-centric experiences can truly transform the industry. ?? Find us at Booth #1331 for: ??? An 80s nostalgia-inspired experience. ?? A totally rad AI Photobooth & activation. ? Face-to-face meetings with CX leaders. ??? Branded giveaways & surprises. With 10,000+ attendees expected, it’s set to be a can’t-miss event. If you’ll be there, we’d love to connect, explore the latest in CX, and take you back to the 80s – but with a modern twist! ?? Can’t wait? Learn more here: https://bit.ly/4kPqxh2 #ShoptalkSpring #RetailInnovation #Mosaicx #CustomerExperience #AI #CX

? In today’s Women's History Month highlight, we’re celebrating Antha Mack! Antha isn’t just a leader – she’s a force of nature. From her incredible communication skills to her ability to bring teams together and make complex projects run seamlessly, she’s the kind of leader who makes an impact that lasts. Her positivity, dedication and expertise inspire those around her every day and we couldn’t be more grateful to have her on our team! ?? Hear from Rebecca Jones on why Antha’s leadership is so special! #WomensHistoryMonth #Mosaicx #Leadership #WomenInBusiness #ProgramManagement

???Hardworking. Collaborative. Impactful. These?are just?a?few?of?the?many?amazing words?that?describe Annie Garrett.? From?crafting?compelling?content?that?supports?both?our?sales?teams?and?customers,?to?bringing?a?strong?sense?of?ownership?and?collaboration?to?everything?she?does,?Annie?is?a?driving?force?behind?the?success?of?our?marketing?efforts. Her journey?is?a?testament?to?her dedication,?adaptability,?and?expertise – growing through multiple roles?and?making?an impact every step?of?the?way. ???Kamal Anand?shares why?Annie’s contributions make?a?big difference. Watch?the?video?to?hear more! #WomensHistoryMonth #Mosaicx #Leadership #WomenInTech #WomenInMarketing

AI is revolutionizing contact center operations — from intelligent virtual assistants to personalized support, AI tools are changing how businesses connect with customers. Here’s how: ?? 24/7 customer support: IVAs handle simple inquiries so your agents can focus on complex issues. ?? Personalized experiences: Leverage customer data to create tailored interactions that wow. ?? Enhanced satisfaction: Automate follow-ups with emails or surveys that provide needed feedback to keep customers happy. Curious about how AI can boost your operations? Explore the top use cases in our latest blog:https://bit.ly/3OmNrxx Are you ready to join the transformation? #CX #AI #Mosaicx #CustomerExperience #ArtificialIntelligence #ContactCenter #CallCenter

? In today’s Women's History Month highlight, we're celebrating Brittany Ray! As Director of Growth Marketing at Mosaicx, Brittany isn’t just driving strategy – she’s elevating everyone around her. Her expertise, fresh ideas and natural leadership make her a force in the industry and a valued team member. It’s no surprise that her impact is felt far and wide – and this Women’s History Month, we’re taking a moment to celebrate all that she brings to Mosaicx. Thank you, Brittany, for everything you do! #WomensHistoryMonth #Mosaicx #WomenInMarketing #Leadership #Growth

?? In today’s Women's History Month highlight, we’re celebrating Cathy Henry! Cathy isn’t just an amazing Executive Administrative Assistant – she’s the glue that holds our team together. Her attention to detail, kindness and ability to keep everything running smoothly make her an invaluable part of Mosaicx. Her work goes beyond organization – she creates an environment where collaboration thrives and people feel supported. Her impact is felt every day, and we’re honored to have her on our team! ?? Hear from our very own Rebecca Jones on what makes Cathy so special and an irreplaceable asset to Mosaicx – watch the video to learn more. #WomensHistoryMonth #Mosaicx #Leadership #WomenInBusiness #Collaboration #Teamwork

???MEET OUR EXHIBITORS!? The Beryl Institute is proud to recognize the incredible?#ELEVATEPX 2025?exhibitors who are helping to advance?patient, family, and caregiver experiences. ?? Join us in celebrating the solution providers who bring innovative resources to the?PX community—each playing a vital role in shaping the future of healthcare. ???Explore Exhibitors & Learn More:?https://lnkd.in/daykZK5x ???Interested in exhibiting??Limited opportunities remain! Contact?Russell Senger?for details. Our amazing exhibitors:?Medallia, NRC Health, Press Ganey, Qualtrics, Hero, Language Services Associates, Mosaicx, Oneview Healthcare, Patient Guide Solutions, Samaritan | Volunteer Management Software (VMS), Sentact, Uniguest, Vital.io, CipherHealth, Cloverkey, Custom Learning Systems Group Ltd., CyraCom Language Solutions, Get Well, LanguageLine Solutions, OnQ Health, Pocketalk, SocialClimb, Tegria, VSys One by Bespoke Software, Inc, Brave Like Me, CXperks, Familyfirst, Lime, LYLA, Mayo Clinic Platform, Paubox, Starlight Children's Foundation #ElevatePX #PX2025 #PatientExperience #HealthcareInnovation #HealthcareLeadership

Such a pleasant surprise! I would really like to thank my entire team who supported and helped me to achieve goals and vision of our organization. It’s been wonderful four years and I still see a long path yet to be covered with new opportunities and challenges. Special thanks to Kamal Anand Ritesh kumar Juan Rosero and Brad for giving me ample opportunities and constant guidance throughout these years. Thank you for this special recognition TeleVox Healthcare Mosaicx ??

Missed calls? Missed opportunities.??? With AI phone answering systems, routine calls become seamless, fast and personalized.?? Mosaicx Engage takes it a step further, delivering human-like conversations that elevate customer satisfaction while boosting contact center efficiency.?? Here’s how it helps: ? Never miss a call again: Provide 24/7 support that customers can count on. ? Drive sales: Qualify leads and turn calls into conversions. ? Save time and money: Streamline operations and reduce costs. Ready to give your business the AI advantage? Learn more here: https://bit.ly/4g3z116 #AI #CX #Mosaicx #CustomerExperience #ArtificialIntelligence #PhoneServices #ContactCenter #CallCenter