Mood Media Heartland

Our secure proprietary technology creates a fully-branded on-site banking experience that drives lasting results. With the right combination of media solutions, you’ll connect with your customers on an emotional level that increases loyalty, inspires trust in your branch, and encourages new business. Ready to transform the way customers see your business? Let’s work together to create an unforgettable customer experience.

With your on hold messaging, aim for 10-20 seconds in each message, and make sure that each message has a single focus. Brevity ensures greater comprehension of your messaging content, especially when it comes to senior callers. Additionally, if your average hold times are relatively short, it’s even more important to ensure that your content is concise. Since messages should be short, it’s a good idea to utilize longer messaging cycles so that callers don’t hear the same messages over and over during longer hold periods. We recommend a 2-3-minute music and messaging loop. To learn more about On-Hold Messaging, contact us today. Our Brand Messaging Specialists are happy to answer any questions and show you the many possibilities for implementing a successful solution for your callers.

Choosing the right music for your business will depend on several factors, including the type of business you have, your target audience, and the atmosphere you wish to create. For example, if you run a high-end restaurant, you may want to choose more sophisticated and refined music to match the upscale atmosphere, while a high street fashion retailer might opt for more upbeat and popular tunes. Our music experts are on hand to help you select the perfect playlist for your space, working with you to identify the right genres, artists, and songs to match your brand and customer base. With the right music selection, you can ensure that your brand stands out and create an inviting and memorable atmosphere for your customers. Contact us today to elevate your Customer Experience through the power of Sound Solutions.

Dive into the world of Starbucks as we unveil how a symphony of innovative solutions brews the perfect customer experience, every single time.

Check out how Nissan is using custom playlists for their showrooms as well as professional digital signage hardware. DIGITAL UNITS & SCREENS The Welcome Unit was redesigned to give it a slim-line form, thereby minimizing its impact on sight lines. It presents the Nissan feature car immediately at the front entrance, acting as a focal point and a bold statement of intent. 50” and 65” screen arrays in the heart of the showroom attract the customer’s attention with content displayed that celebrates the Nissan brand. The screens help animate the showroom and act as a beacon to drive customer circulation throughout the showroom. High tables with a 43” POS Screen provide another eye-catching attraction for consumers and remove the reliance on paper POS communication and support for launches. In the customer lounge, a 50” screen at the “Refuel Unit” displays engaging content to encourage customer interaction with the latest Nissan innovations, helping customers pass the time while they wait in the lounge. SHOWROOM MUSIC The main focus for Nissan in their showroom music was modernity, technology, allure, comfort, pleasure and performance. Nissan’s custom playlists position the brand as the trendsetter it is, providing a non-intrusive soundtrack that embodies the customer journey from start to finish. Contact us today to elevate your customer experience through the power of our in-store solutions.