Momentum

This year is moving swiftly as TAPCO's new Frederickson Branch takes shape, a project filled with excitement and progress. Collaborating with Momentum and Helix Design, Inc. has streamlined the design and construction phases, ensuring a seamless journey towards completion. The upcoming branch is set to feature a small tenant space alongside a community room, catering to diverse needs within the community. Anticipate the Grand Opening in early 2025, marking a significant milestone in enhancing services and connections in the Frederickson community. #frederickson #creditunion #banking #community #tapco

What happens when the branch of the future becomes the branch of today? If we compare the branch of the future predictions from a decade ago with the best branch experiences today, it reveals a core truth about the purpose of the branch. Think about all the most flashy predictions around the branch of the future: virtual reality, audio banking, robot assistants, AI-driven hyper-personalization, iPad stations, touch-screen transaction kiosks, etc. You won't find any of these as a centerpiece in a successful branch of today. So what really changed? The focus shifted from servicing transactions to facilitating conversations and building relationships. Technology moved into the background, hidden under counters as cash recyclers and untethered from teller stations as laptops. Instead of being a centerpiece, technology supports the human interactions that take place in a branch. Digital platforms automated basic transactions, and this enabled branches and branch staff to instead focus on building deeper relationships with members. To learn more, click the website link on our page and check out the latest article! Mark Alguard Whitney Loe, SCMS

And that’s a wrap! Another big.bright.minds in the books. Thank you Filene Research Institute for hosting such a great networking and collaboration event in beautiful San Diego! We are already looking forward to next year in Nashville!

Momentum is excited to join Sandia Area Federal Credit Union in breaking ground on a branch transformation project at their Rio Rancho, New Mexico location! When the transformed lobby reopens in Spring 2025, the space will feature wide-open sight lines and natural lighting that will give the branch a warm and inviting atmosphere.?Local area photography will be featured within the space, signifying Sandia Area Federal Credit Union’s long-time presence and service in the City of Vision. The visual transformation of the branch will reflect an operational transformation—away from mere transactions to more personable, conversational experiences. “The way members want to experience banking is changing. At our Rio Rancho branch, we’re changing, too,” said Kevin Todd, President and CEO of Sandia Area. “This new lobby experience reflects our commitment to serving members in a way that focuses on them and their needs and that shows them their value as members, not accounts.” While the branch will continue to provide excellent service for even the most basic of transactions (e.g., check deposits and withdrawals), the new space will now facilitate a much deeper consultative experience where members and employees can more easily problem-solve and work on more complex financial goals together. Momentum’s design team has eliminated the enclosed teller area and opened up the branch for staff to better serve member’s needs. A member can expect to be greeted on arrival by a Sandia Area team member. Based on the member’s needs, employees can then move the conversation to one of the café-style tables for a deeper conversation or take advantage of a more private office space. For simpler services or when the lobby is especially busy, staff will also have the ability to utilize a teller bar to service a higher volume of transactions quickly and efficiently. The rethought Rio Rancho branch will also feature a community room that can support events of up to 20 attendees. This room will offer after-hours access, making it a valuable resource for the local community. According to Momentum, similar rooms are often used heavily by small businesses as they are growing. Construction is ongoing, and members of the Rio Rancho community can expect to visit this newly transformed branch sometime in early 2025. Jenny Bengeult Mark Alguard Colin Winters Caitlin Tallar Bryn Mader Joshua Morgan Rachael Siebenaler-Garcia Robert W. Saunders, LEED AP

Pika pika! Thanks for hosting us Jennifer D'Amico! CommonWealth Central Credit Union Mark Alguard Jenny Bengeult Jay Speidell Momentum, Inc

?? Grateful for great partnerships! ?? A big thank you to Momentum for being such an outstanding partner and for including us in your incredible deck of cards. We truly appreciate the collaboration, support, and relationship. OceanAir Federal Credit Union Here’s to many more successes and shared moments ahead! Momentum, Inc #Partnership #Gratitude #Collaboration #Momentum Whitney Loe, SCMS

Thanks California and Nevada Credit Union Leagues for having Mark Alguard speak at Reach again this year! Mark discussed the trends driving big banks to expand their branch networks this year, as well as how credit unions can harness the power of predictive analytics to gain the same insights the big banks have access to. Missed the presentation? Reach out to Mark or Whitney Loe, SCMS today to learn more about branching trends, predictive analytics, and Momentum Location Intelligence!

Attending Reach 2024? Don't miss Mark Alguard's REACHtalk on Understanding the Population Shifts and Branching Trends Driving Big Bank Branch Network Growth starting soon at 12:15pm! And don't miss Booth 423 in the exhibit hall, where you can chat with Mark and Whitney Loe, SCMS about Momentum Location Intelligence and learn how you too can use the same level of predictive analytics the big banks are using to secure the best locations before your competition does!

Why do hundreds of millions of people worldwide choose credit unions? Because credit unions have a “people-first” philosophy that impels them to constantly improve their communities and the lives of their members. That local service feeds a worldwide network that reaches more than 403 million members across the globe. Today Momentum joins credit union and financial cooperative members around the globe in celebrating 76 years of International Credit Union Day! #ICUDay2024 #creditunion

The steel is up at Elmhurst University's new Health Sciences Building! This unique facility will support Elmhurt's growing Nursing, Occupational Therapy, and Communication Sciences and Disorders programs with academic, clinical, administrative, and simulation spaces in an interdisciplinary environment. The simulation spaces will include a state-of-the-art virtual reality room that will immerse students in realistic scenarios. It will also house the Jans Military and Veterans Center and the community accessed Speech-Language-Hearing Clinic. This Health Sciences Building will make Elmhurst University stand out as a top pick for health sciences students and faculty! Watch the timelapse video below to see the steel rise from the ground, and check out the immaculate and well-organized site that our on-site superintendent Bob Garrison has managed. (And if your construction sites don't look like this, drop us a line and we'll fix that!) We're excited to be working with Elmhurst University on such a fun and innovative project! Robert W. Saunders, LEED AP Whitney Loe, SCMS Colin Winters Eric Motsch, CHC