MLO Enterprises LLC

Strategic Advisory Consultancy, PMO/Program, Portfolio, and Organizational Change Management/OCM Leadership o PMO/TMO set-up and program/project delivery; Schedules, RACI, Reporting, Artifacts, Governance, Change Enablement, Post-Deployment Decommissioning, and ROI analysis o Omni-Channel Customer Service and Customer Experience Analysis, Strategy Design, and Operational Implementations to NPS, CSat, and Net Effort metrics improvements o Risk Management, Internal Audit Alignment, and Regulatory Compliance o Metrics, Data, and Financial Performance Improvement o Cost Benefit Analysis, P&L, Executive and Operational Reporting

所属行业

商务咨询服务

规模

1 人

总部

Chicago，IL

类型

私人持股

创立

2005

领域

Customer Experience, Customer Service, Thought Leadership, Content、Contact Center, Call Center,、Metrics, Budgets, ISO, Compliance, Enterprise Risk Management, Processes.、PMO、TMO、EPMO、Transformation、Excellence、Change Management、M&A、Integrations、Portfolio、IT、ITSM、ITIL、Program Management、VP、Director和Executive