Mission Critical Partners

If you know me at all you know I love lots of things, and at the top of that list: speaking and 911 industry. This week I was able to combine the two in my VERY FIRST PUBLIC SPEAKING ENGAGEMENT at a conference, in Missouri, to a classroom of people wanting to learn all about what Mission Critical Partners is doing to help the 911 community save time, and ultimately save lives, by utilizing ASAP! This job amazes me, challenges me, and humbles me! Thank you so much to everyone at the Missouri Public Safety Conference! Photo credit: John R Cagle (Rich)

?? John Chiaramonte presenting to Arizona ECCs on how AI can be used in the PSAP—myths and realities and what to consider.

This #InternationalWomensDay, we honor the women driving progress in public safety and justice. Their leadership, innovation, and dedication make a lasting impact on communities nationwide. At MCP, we are proud to support and uplift the incredible women who strengthen our industry every day. Join us in recognizing their contributions and advocating for a more inclusive future! #IWD2025 #WomenInPublicSafety #Leadership

?? Where is MCP this week? ?? Our team is actively engaging with public safety professionals across the country! This week, we're attending: ?? Missouri Public Safety Communications Conference ?? Georgia Emergency Communications Conference ?? Massachusetts Communications Supervisors Association Annual Training From emergency communications and technology advancements to public safety operations, we’re here to collaborate, share insights, and support agencies in achieving their missions. If you're attending any of these events, let's connect! ?? #PublicSafety #911Industry #EmergencyCommunications #MissionCritical #MCPOnTheMove #WhereIsMCP

???????????????? ?????? ???????????? ???? 911 ?????????????????????????? We are proud to have guided Wisconsin’s first county-to-county 911 center consolidation in Ashland and Bayfield counties—a move that strengthens emergency response, improves interoperability, and maximizes resources. With 911 centers nationwide facing staffing shortages, outdated technology, and funding limitations, consolidation offers a path forward. By pooling their resources, these two counties can now: ? Reduce emergency call transfers ? Improve situational awareness and mutual-aid response ? Expand emergency medical dispatch (EMD) services ? Strengthen staffing and streamline operations From conducting a feasibility study to securing grant funding and developing intergovernmental agreements, MCP worked closely with local officials to turn vision into reality—and the new consolidated center is already making an impact. Kudos to Ashland and Bayfield counties for their forward-thinking approach, and to our MCP team for their expertise in guiding this critical transition. ?? https://bit.ly/4irpZvL #911Consolidation #EmergencyResponse #PublicSafety #MissionCritical

Now is an ideal time for public sector agencies to assess how to leverage AI’s potential responsibility. Here are key governance steps to consider: 1. ???????? ???????????????? – Keep track of evolving AI policies at both the federal and state levels to anticipate regulatory changes. 2. ?????????????????? ???? ???????????????????? – Implement ethical frameworks that align with public-sector priorities and compliance requirements. 3. ?????????????? ?????????? ???? ???????????????? – Craft AI policies that encourage innovation while incorporating safeguards. 4. ???????????? ?????????????? – Collaborate with AI specialists focused on public-sector applications to navigate regulatory and operational challenges. 5. ?????????? ?????? ???????????? – Organizations must remain flexible and continuously update their policies as AI regulations develop. AI governance isn’t just about following regulations—it’s about building trust, improving services, and driving innovation. How is your agency preparing for the future of AI? To explore of these considerations, read our full article: What the Evolving AI Governance Landscape Means for Public Sector Organizations https://bit.ly/3F0zuUh #AIGovernance #PublicSector #ArtificialIntelligence

?? Just Released: MCP’s 2025 State of the Industry Report Public-safety leaders are navigating rapid changes in technology, operations, and workforce challenges. Our latest State of the Industry Report explores critical areas, including: ? AI in 911 centers – How automation is reshaping emergency response ? Next Gen 911 – The latest on compliance, mapping, and technology ? Cybersecurity & Data Integration – Strengthening defenses against evolving threats ? Staffing trends – Creative solutions driving retention and recruitment This comprehensive report, built on MCP’s proprietary risk framework and insights from 250+ experts, is a must-read for those shaping the future of public safety. ?? Download the full report here: https://bit.ly/41G6JFx #PublicSafety #EmergencyResponse #NG911 #AI #Cybersecurity

Last chance! Tomorrow, MCP’s 2025 State of the Industry Webinar will provide the latest insights shaping public safety. ?? Key topics include: ?? Evolving 911 & NG911 challenges ?? Cybersecurity risks & funding shifts ?? What public safety leaders must prepare for in 2025 ?? Date: February 27 ? Time: 2pm - 3pm EST Don’t miss out—register now before it’s too late! ?? https://hubs.ly/Q036Myjy0 #911 #PublicSafety #NG911 #EmergencyCommunication

Excited to be at NENA: The 9-1-1 Association #NENAGTW this week! This conference is always a highlight, offering the chance to reconnect with friends and colleagues while tackling critical issues in 911 policy. With NG911 funding and telecommunicator reclassification at the forefront of NENA’s legislative agenda, I’m eager to see how we can collectively advocate for these vital advancements. Beyond these priorities, I believe it’s essential to focus on strengthening state 911 programs while addressing emerging challenges like cybersecurity, AI integration, and cutting-edge technologies. These innovations hold immense potential to transform emergency response and public safety. Looking forward to engaging discussions and actionable solutions as we shape the future of 911 services together! #PublicSafety #NG911 Mission Critical Partners

It's estimated that 911 centers field around 240 million emergency calls each year, and between 10-20% of those calls are transmitted manually. That's why ASAP service is delivered digitally from an #alarmmonitoring center directly into an agency's CAD solution to save valuable time. Learn more: ASAP https://hubs.la/Q037BDgX0