UGA MIS转发了
Consumers are gaining the Right to Repair — are companies ready? As corporations pivot to design for repairability and prepare for a more competitive services aftermarket, Gerald Kane, C. Herman and Mary Virginia Terry Chair in Business Administration at The University of Georgia Terry College of Business, and Jan Recker, Nucleus Professor for Information Systems and Digital Innovation at the University of Hamburg Business School, explore how right-to-repair laws are an opportunity for technology manufacturers to redefine their relationship with consumers as a preferred service provider. https://lnkd.in/d5PeH4UQ - UGA MIS | MIT Sloan Management Review