Mention的封面图片
Mention

Mention

软件开发

Social Listening, Media Monitoring, Social Media Management & E-reputation

关于我们

Mention is the leading tool for brand and media monitoring, social listening and reputation management for enterprises and agencies. From social media to PR mentions, user reviews to blog comments, leading brands choose Mention to track the most important conversations about their brand, competitors, and industry across the web. Over 750,000+ professionals using the app in 150+ countries, including Spotify, Lamborghini, MIT, Microsoft, and more. Mention helps the world’s best brands make better business decisions. Manage, listen, engage, and analyze real-time alerts from one simple dashboard. Learn more at: Twitter: https://twitter.com/mention Facebook: https://www.facebook.com/mention YouTube: https://www.youtube.com/user/mentionapp

网站
https://mention.com
所属行业
软件开发
规模
51-200 人
总部
Paris
类型
私人持股
创立
2012
领域
social media、media monitoring、community management、e-reputation、analytics、influencer marketing、crisis management、web monitoring、social listening、online brand management、brand coverage tracking、PR coverage tracking、PR tool、brand monitoring、social media marketing和social media management

地点

Mention员工

动态

  • 查看Mention的组织主页

    8,202 位关注者

    Fake news got your brand under fire? Here’s how to take control in 4 steps. Step 1: Respond Directly Write a kind, polite, “customer support-friendly” response that clarifies any wrong information without isolating, accusing, or getting angry at the source.? This will make your response visible and noticeable to people viewing the original piece of content. Step 2: Find and Respond to People Reacting Identify influencers or important stakeholders who are spreading the misinformation. Reach out to them with accurate information to halt further spread.? Use media monitoring and social listening to track and address ongoing discussions. Step 3: Communicate with “your people” Reach out to your loyal customers and stakeholders. Make sure they know what is fact and what is fabricated. These people trust you, and their opinions of you matter even more than those of prospective customers and the general public. Step 4: Use content to set the facts straight Content can amplify any message in your communications strategy, including correcting misinformation and improving your reputation. Use it to join the conversation and educate the public about how things really are. Act quickly and thoughtfully to protect your brand's reputation and regain control of the narrative.

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  • Mention转发了

    Julien Poilleux arrive depuis quelques mois dans l'Aventure cofondée par le startup studio eFounders (Thibaud Elziere, Quentin Nickmans) et son tout premier CEO, Matthieu Vaxelaire. Il prend les commandes d'un groupe d'une trentaine de talents et renforce chaque ligne du plan directeur afin de construire la plus belle feuille de route pour l'année 2025. Il nous explique ses choix forts, sa vision, la manière dont un repositionnement général est souvent nécessaire après plus d'une décennie de fonctionnement. La FrenchTech murit et le cas Mention est un superbe cas d'étude à analyser. Un épisode de pur Management très instructif ! L'épisode est disponible ici : https://lnkd.in/ePMSU83F

  • 查看Mention的组织主页

    8,202 位关注者

    Remember the Slack outage in February 2022?? For a brief moment, Slack users couldn't exchange messages or upload files. It significantly disrupted business communication for organizations dependent on Slack for instant collaboration. However, their response was a masterclass in crisis management. What can we learn from them? - Proactive Communication is Key ??? ? Slack didn’t shy away but immediately acknowledged the issue. - Consistency and Transparency ? Every 30 minutes, Slack updated its users regularly until the issue was resolved. This maintained trust and showed they were committed to solving the problem. - Single Source of Truth ? Slack used its website to consolidate all outage-related data. Customers knew exactly where to look for updates. How you handle outages can define your brand in a world where a bad experience can spread like wildfire. Could your team handle a crisis with such clarity and efficiency? Drop your thoughts below!

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  • 查看Mention的组织主页

    8,202 位关注者

    ??AI Emotion Analysis is Here!??? Ready to unlock deeper insights into how people?really?feel about your brand? Our team has just launched AI Emotion Analysis!??? With this new feature, you can now: ???Identify and categorise 7 core emotions expressed in mentions, providing a more nuanced understanding of sentiments. ?? Filter your feed to visualise only mentions with selected emotions. ?? Highlights key emotional trends and changes over time. Click on the link in the comments to discover Emotion in Mention!

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  • 查看Mention的组织主页

    8,202 位关注者

    ?? Boost Your Brand Awareness! ?? Building a strong brand isn't just about having a great product—it's about connecting with your audience, sharing your story, and making it easy for others to share your message. Whether you're just starting out or looking to expand your reach, these tips are essential for making your brand unforgettable

  • 查看Mention的组织主页

    8,202 位关注者

    Crisis Management Made Easier with Mention ?? Nestlé and General Motors are facing challenges, yet public sentiment remains mostly positive. Using Mention, we can analyze these shifts, uncovering insights to help brands respond effectively and maintain their market position. Harness the power of real-time sentiment analysis to navigate crises and protect your brand’s reputation. #Mention #CrisisManagement #BrandReputation #SentimentAnalysis #Nestlé #GeneralMotors

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