Melo Associates

Today is A BIG day, and we’re thrilled to share some exciting news: we’re evolving. We are evolving from a traditional recruitment firm to The Ultimate Hiring Hub. In this new chapter, we’ve developed 6 NEW innovative services designed to help internal teams grow talent, streamline hiring, and achieve hiring goals faster, more efficiently, and cost-effectively. We’ve also added something special for candidates: one-on-one coaching calls to tackle burning job search questions: https://lnkd.in/gtGPqQ-m Our Focus: Revenue Protection and Expansion Roles. Our Tried-and-True Services: ?? Full-Service Recruitment: We manage the hiring process, from job description to offer acceptance, delivering candidates who align with your values and drive success. Search levels include Individual Contributors, People Managers, and Executives. ?? On-Demand Resume Review: We evaluate applications, offer expert insights, and deliver a curated shortlist—our full service without sourcing. ?? CCO Program: Connect with experienced Customer Success leaders for Interim, Fractional, or Advisory roles, providing strategic expertise to drive results. Our NEW Services: ?? Employee Mobility Program: A monthly retainer service enhancing employee mobility and maximizing internal talent potential. We match employees to roles, reduce hiring costs, and foster growth through strategic alignment with leadership. ?? Executive Search Plus: A strategic enhancement ensuring your new executive’s success with tailored support from expert coaches over 3 to 6 months. ?? Application Screening and Shortlist: We handle application reviews, conduct initial screening calls, and deliver a curated shortlist of top candidates. ?? Active Sourcing Service: Tailored sourcing services delivering top-tier candidates for active searches or building a robust talent pipeline. ?? Interview Process Audit: A review of your interview process with tailored revisions to enhance hiring efficiency. ?? Job Description Audit: We refine job descriptions to clearly convey your value proposition, ensure accuracy, use inclusive language, and align with company goals. We’re already having exciting conversations about these services. Set up a call here to learn more: https://lnkd.in/gYxQ5-KA We’ve kept Customer Success as our mindset and can’t wait to see what this next chapter holds. Thank you to our customers, candidates, advocates, friends, and community for growing with us. And a heartfelt thank you to our incredible Melo Associates team—Lindsay, Evelyn (and Swati)—for their unwavering energy, passion, and dedication to making this vision a reality. Cheers to what’s next! #customersuccess #hiringhub #recruitment

We’re thrilled to announce the next The Talent Lens: Success Magnified webinar with Kat Crichton. Join her December 5th at 11am as she delves into the critical skill sets sought when hiring within VC-backed companies compared to industry roles. Kat will share her unique perspective on why she transitioned from a successful tenure at Sequoia Capital back to an operator role at Glean. #webinar #vc #pe #customersuccess #hiring #careertransition

Thank you to everyone who attended the November 'The Talent Lens: Success Magnified' webinar last week with Elizabeth Italiano! Missed it live? Now you can watch the replay on our YouTube channel. Like, comment, subscribe, and stay tuned for the next webinar announcement. https://lnkd.in/gTzstC52 #webinar #professionaldevelopment #multithreading #leadership

Join us in supporting the Women in Revenue #UnstoppableWIR Campaign—a powerful movement celebrating the resilience of women who have faced bias, setbacks, and doubt, yet persisted and thrived. This is more than a campaign—it’s a call to action for everyone to share their stories of perseverance and uplift others. Together, we can break barriers, amplify our voices, and inspire change in the workplace and beyond. Every story matters. Every voice counts. Let’s show the world what it means to be #Undeterred, #Unyielding, and truly #Unstoppable. ??? Check out the videos from Melo Associates' CEO and Founder, Swati Garg, incredible other women, and share your story! https://lnkd.in/gA-EHjEx #WomenInRevenue

Melo Associates' Founder and CEO, Swati Garg, is thrilled to be a judge for the 2025 EverAfter Creative #CS Leader Awards, just one year after being honored with the award herself! Reminder that nominations are now open—if you know a colleague or customer with an inspiring customer program, encourage them to apply. "This year, we’re focusing on recognizing the most innovative Customer Success programs, with new categories and a panel of industry experts highlighting the creative strategies that have driven exceptional results." https://lnkd.in/e_uJMAVB #CustomerSuccess #Leadership #CS

In just 3 days, join us for 'The Talent Lens: Success Magnified' webinar—a must-attend event for CSMs and #leaders looking to drive lasting customer impact and growth. This session dives into the #criticalskills beyond product expertise that distinguish exceptional Customer Success Managers. We'll explore: ?? Master Multithreading and Influence Mapping for deeper client relationships ?? Engage Stakeholders Effectively to build robust, result-oriented partnerships ??Embrace Essential Traits—#Empathy, #Curiosity, #Adaptability, and #Tenacity—that elevate CSM performance and foster long-term success Led by #CustomerSuccess leader Elizabeth Italiano, this #webinar is one you don't want to miss. Register now ?? https://lnkd.in/g4mgV3GT

Voting is a powerful way to shape the future of our communities and country. By showing up at the polls, we’re amplifying our voices and making?a difference in our community. In the 2020 U.S. Presidential Election, 66.8% of eligible voters cast ballots, the highest turnout in over a century (U.S. Census Bureau). Let's keep that energy for 2024. #Vote

We are your partner in full-service recruitment for Revenue Protection and Expansion roles. As a result of our community's evolving needs, we developed a new solution in the last year: On-Demand Resume Services. This was designed specifically to support internal talent teams, this service will help sort through hundreds or thousands of resumes, identifying the best candidates—because we understand the importance of precise, effective support. If you'd like to explore how this solution could benefit your team, let’s set up a call. We’re confident we can help. https://lnkd.in/eDWAAn5f #CustomerSuccess #ProfessionalServices #Revenue #TalentAcquisition

Customer Success Managers are the key to driving retention, customer satisfaction, and maximizing lifetime value. But success goes beyond product knowledge—it's about multithreading, stakeholder management, and building strong relationships that deliver results. Join us for the next "The Talent Lens: Success Magnified" Webinar on November 14th to dive deep into these crucial skills. ?? What You’ll Learn: - Best practices for multithreading and influence mapping - Strategies for stakeholder engagement and relationship-building - Key behavioral traits like empathy, curiosity, adaptability, and tenacity, and how they empower CSMs to drive long-term success - Practical insights for CS leaders to identify and cultivate these skills in their teams Don’t miss this opportunity to learn from the one and only Elizabeth Italiano as someone who’s seen the impact of these skills firsthand. ?? ?? Register now to secure your spot. https://lnkd.in/g4mgV3GT #webinar #customersuccess #stakeholder #leadership #csm

First, ?? Happy Halloween ??! In the latest edition of The Pearls of Wisdom, we’re diving into a powerful truth: Harvard Business Review shares 92% of executives agree that strong relationships directly fuel business success. At Melo Associates, relationships aren’t just important; they’re foundational. This fall, Founder & CEO, Swati Garg, and Senior Recruitment Consultant, Lindsay Lynch, took that commitment on the road. Today we share some of what we've learned, what we're looking forward to, and how we're ready to help fill your Revenue Protection and Revenue Expansion roles for?all levels, including individual contributors, #leadership and #executives. Let’s finish 2024 strong! #CustomerSuccess #RevenueExpansion #RevenueProtection #Recruitment