Medical Device Training Consultants

How do you get your team “Game Day” ready? One of the most important pieces of preparing for an HCP or APP training course is prepping your faculty and KOLs. What are some of your best practices? How do you coordinate getting key, up to date information to them? What information is important to provide? ?? Tomorrow, I’ll share some of my best practices and key lessons I’ve learned about this critical step. #MedDevice #MedicalEducation #MedicalDevice #MedDeviceTraining #Innovation #MedTech

Today’s focus is: Driving Adoption and Building Customer Loyalty Through Training Did You Know? Customers who receive comprehensive training are 70% more likely to remain loyal and continue using your products, significantly boosting your customer retention rates. Part FOUR in my series addressing the significance of training and education in technology adoption and success! If you are part of a start-up organization and in the process of bringing new technology to market, I hope you are following along! Last week we discussed minimizing errors and reducing support costs with training. Addressing user concerns and building confidence in your technology is crucial for adoption. Training programs can help overcome these barriers, showcasing the benefits and functionality of your products. By investing in user education, you demonstrate a commitment to their success, fostering loyalty and long-term relationships. ?Customers who see a lack of investment into early training and education will question your long term support and commitment to them. Build loyalty by showing them early on that their success is important to you and worth the investment. Reference: Harvard Business Review, "The Loyalty Ripple Effect" (2020). This article discusses how comprehensive training enhances customer loyalty and retention. #MedTech #MedicalDevice #MedDeviceTraining #Commercialization #MedTechStartups #InnovationInHealthcare #SalesTraining #MedicalEducation #MedDevice

As promised . . . Part TWO in my series addressing the significance of training and education in technology adoption and success! If you are part of a start-up organization and in the process of bringing new technology to market, I hope you are following along! Last week we discussed the benefit that training programs can bring to increase awareness and understanding of new technologies. Today's focus is: Boosting User Competence Through Effective Training Instructions for use (IFU) alone aren't enough. Don't leave it up to your target users to choose their own adventure and lead their own training. Comprehensive, focused training ensures that users gain the specific knowledge and skills needed to fully leverage your technology. This leads to improved competency, better outcomes, and higher customer satisfaction. Drawing from my experience in developing global training programs, I’ve learned that when users are skilled, competent and confident, they can seamlessly integrate new tools into their daily routines, maximizing the technology's value. Start-ups often miss out on this critical step, leading to underutilized technology and frustrated users. Minimize this risk by reaching out to resources that can help you design and develop targeted training programs. ?? Did You Know? A well-structured training program can reduce the learning curve by up to 50%, ensuring that new users adopt the product faster and feel more confident in using it. This accelerates their ability to fully utilize the technology, leading to quicker integration and higher satisfaction. ?? Reference: Association for Talent Development (ATD) Research, "The Impact of Training on Business Outcomes" (2020). This research provides statistics on how effective training programs can significantly reduce the time needed for new users to become proficient with new technology, leading to faster adoption and increased confidence.

I recently had the pleasure of connecting with fellow Learning & Development thought leaders from the greater Denver area to discuss the evolving impact of GenAI innovation within our industry. A special thank you to Karie Willyerd, Omid Yousef, and the entire team at Uplimit for hosting this insightful event! Here are the 8 prevailing themes that emerged from our dinner conversation: ? Vision Clarity for the Future: If GenAI can fulfill its promise of freeing up bandwidth across our organizations, we must clearly articulate our vision for how each role should reinvest this newly-available time. A compelling future state vision should help inspire continuous upskilling and leadership investments. ? Defining Tangible Use Cases: Let's move past this "peak of inflated expectations," challenge what this tech can do, and start executing/measuring tangible GenAI use cases. Only through execution, measurement, and iteration will we prove or disprove GenAI's place in the L&D toolkit. ? Current Capabilities vs. Future Innovations: Some in L&D are disillusioned with the current state of GenAI, seeing only piecemeal solutions with subpar interfaces and outputs. My challenge to them is to look at the rate of advancement and envision a near-future state where these issues are fully resolved. There is tremendous revenue potential for GenAI providers to solve today's challenges, so they likely will. ? Human-in-the-Loop Criticality: Instead of fearing 100% job replacement, we should see GenAI as an exoskeleton we can put on to enhance our existing capabilities. This technology excels at tasks too difficult or mundane for extended human effort, acting as a multiplier of human abilities, not a replacement. ? Leveraging GenAI's "Devil's Advocate Perspective": Consensus was reached on the value of having access to a devil's advocate perspective 24/7. GenAI can (and should) be used as "the 12th man" to challenge our assumptions ahead of important strategic decisions. ? Overcoming the Blank Page Challenge: GenAI is a great resource for tackling the blank page. Asking it to "provide 10 options for XYZ" and refining from there helps brainstorm starting points. My favorite prompt modifier, "provide your response in under 100 words," quickly gets to the core idea. ? Democratizing Excellence: GenAI lowers barriers to entry across specializations. Great ideas no longer require extensive experience. Those with limited resources or skills can now leverage GenAI to contribute significantly. ? There are no "GenAI Experts": It was refreshing to hear that we are all learning together, and that no-one considers themselves to be an expert in this space. It is both humbling and invigorating to bounce ideas off each other, and leverage everyone's unique points of view to iterate on our own perceptions on where this is all taking us.? Do any of these insights resonate? Looking forward to hearing from you! #GenAI #LearningandDevelopment #Upskilling

As promised . . . Part one in my series addressing the significance of training and education in technology adoption and success! Training and education play a crucial role in influencing the movement of individuals or groups along the technology adoption curve. Investing in comprehensive training offers numerous benefits for companies developing new technology. Today’s focus is:?Awareness and Understanding Benefit #1: Creating Awareness and Understanding of New Technologies In the rapidly evolving medical device industry, staying ahead means quickly solidifying an understanding of a new technologies' capabilities and benefits. Training and education programs help individuals become aware of new technologies and understand their capabilities, benefits, and potential applications. These programs reduce uncertainty and skepticism, thereby encouraging adoption and building confidence.?As someone with over two decades in the medical device space, I’ve seen firsthand how reducing uncertainty and skepticism can pave the way for smoother adoption and integration into existing workflows. Many start-ups overlook the importance of training, but by investing in training and in turn awareness, you can lead the market and ensure your innovations are fully utilized.?Don’t let your competitors create your narrative and influence your awareness.?Let your training support your narrative and drive your awareness. ?? Did You Know? Many companies underestimate the time required for their team and their potential customers to become proficient with new technology, leading to slower adoption rates and missed opportunities. By proactively addressing this, you can significantly accelerate your time-to-market. ?? Reference: Training Industry Report, "The Value of Training: What Makes a Training Program Effective" (2019). This report highlights the common pitfalls companies face when implementing new technology without adequate training.

?? Excited about the future of medical education and immersive technologies? Just finished reading an insightful piece on VR’s impact in medical education. ?? Here are some key takeaways that resonated with me. . . 1.???????VR provides a risk-free environment for learning and practice.?The learning environment can be created in a way that learners can gain confidence and sharpen skills prior to patient interaction.?In person simulation scenarios and tools continue to be a critical component to the learner journey.?Using VR leading up to a live interaction can speed up the learning curve and better utilize the precious resource of an in person experience. 2.???????VR's ability to customize the learning experience is especially exciting! Recent advancements have integrated AI into simulations, allowing for personalized learning journeys. Imagine a 'choose your own adventure' scenario where AI adapts to the learner's progress, providing tailored challenges and feedback. While still in its early stages, this integration promises to revolutionize medical training. Interested in integrating VR or other immersive technologies into your medical training programs? Let's connect to explore how you can leverage these tools for enhanced learning experiences! https://lnkd.in/gen_NcXJ