MeasuringU

Analysis of the UX job market using historical data from the UXPA salary survey from 2009 to 2024 revealed significant UX job contraction (35% of respondents in 2024?reporting lost staff) but of those in a position to hire, most (70%) plan to hire at least one UX position in 2025 with 20% planning three or more. While the net jobs added and net business outcome metrics are at the lowest point since 2009, the data suggests the worst might be over. It’s hard to know what exactly will happen in tech but if history is a guide, the subsequent two-year period after the nadir of 2009 had net jobs and business prospects at their highest. Here’s hoping for a good New Year in 2025! #ux #userexperience #usertesting #uxr #uxresearch #userresearch

How do we know how usable and useful a product is? To understand the current consumer software landscape, in January 2025, we conducted a large-scale retrospective benchmark with 1,896 U.S. respondents on 40 popular consumer software products, which included a mix of popular productivity, storage, security, music streaming, language learning, and generative AI software. Participants were asked to reflect on their most recent experiences with the software and answer several items, including the?System Usability Scale?(SUS), the?UX-Lite?, the standard likelihood-to-recommend (LTR) question used to compute the?Net Promoter Score?(NPS), and the?Technical Activities Checklist?(TAC-10?). #ux #userexperience #usertesting #uxr #uxresearch

A cluttered website makes it hard to find information. Clutter gets in the way of completing tasks. At least that’s what we think about clutter. But is there quantifiable evidence that a cluttered design degrades a website’s user experience? To answer that question, you need a valid measure of the website user experience and a valid measure of clutter. Fortunately, we have both. This figure shows a structural equation model based on the SUPR-Q measurement framework with the addition of constructs from the new Perceived Website Clutter Questionnaire. The model shows how the clutter questionnaire’s Content Clutter and Design Clutter factors drive Overall Clutter, which, in turn, drives the SUPR-Q attitudinal factors of Appearance and Usability. The SUPR-Q Trust, Appearance, and Usability factors (attitudinal) directly affect the SUPR-Q Loyalty (behavioral intention) factor and influence Loyalty through their effect on Brand Attitude, ultimately accounting for 62% of the variation in Loyalty ratings. #ux #userexperience #usertesting #uxresearch #uxr #userresearch

The need to?over-recruit?participant sessions is a fact of life for UX researchers. What’s a good?over-recruitment?rate to use to address this need? Our analysis indicated that planning for about 20%?over-recruitment?of moderated sessions provides a good balance between under- and?over-recruitment?as long as you have procedures in place to minimize unusable sessions. And don’t forget the important role of high-quality operations teams and procedures when planning your moderated studies! #ux #usertesting #userexperience #uxresearch #uxr #userresearch

To understand how well the UX-Lite could predict future behavior, we reached out to the respondents from an earlier study to see who was interested in participating in a follow-up study, ultimately analyzing 321 responses. Using structural equation modeling, we found the UX-Lite was predictive of future usage at 90 days through the effect of perceived ease of use and perceived usefulness on ratings of overall experience and intention to use. This research supports UX practitioners by (1) demonstrating the importance of work that improves perceptions of product ease and usefulness and (2) demonstrating that UX researchers and practitioners can use the two-item UX-Lite in their work to effectively and efficiently measure perceived ease and usefulness. #ux #uxresearch #usertesting #userresearch #uxr #userexperience

Here’s quick look at some of the study types offered in MUiQ. You can combine methodologies within a single study to support your team’s mixed-methods research needs. Each study type comes with a unique dashboard, offering both initial analysis and deeper insights into your data. #ux #usertesting #userexperience #uxr #uxresearch #userresearch #muiq

Do you know the difference between absolute, relative, and net percentages? They are all percentages, but they are not the same. Despite their familiarity, interpretation of percentages can be tricky because the same term is associated with distinctly different concepts. #ux #usertesting #uxresearch #uxr #userresearch #userexperience

Few things seem to elicit more disagreement than the definition of user experience and how it may or may not differ from user interface design or usability testing. While we don’t intend to offer an official definition (there’s some health in the debate), here’s the definition we use: The user experience is the combination of all the behaviors and attitudes people have while interacting with an interface. In addition to many of the classic usability testing metrics, a list of UX metrics also includes broader metrics dealing with attitudes, branding, loyalty, and appearance, all of which affect behavioral intentions which, in turn, affect actual user behaviors. #ux #userexperience #uxresearch #uxr #usertesting #userresearch

Just about anything can be benchmarked. These are some of the most common interfaces that are evaluated with benchmark studies. We support organizations globally with their benchmarking efforts through our MUiQ platform, professional services, training, and consulting. Reach out if your team could use help with your benchmark studies! #ux #userexperience #uxresearch #usertesting #benchmark #userresearch #benchmarking #uxr

What are different ways to compute weighted?means? Means?can be weighted at the group level or the case (individual participant) level. Case-level weighting enables more complex analyses such as weighted regression but, if there are no plans for such complex analyses, group-level weighting will usually suffice. In this article, we cover?how to weight means?in the basic case of matching against a single variable. #ux #userexperience #uxr #usertesting #userresearch #uxresearch