Maven AGI

Scaling Support Doesn’t Have to Mean Scaling Costs! Growing support demand doesn’t have to mean higher costs. AI is changing the game. At Maven, we’ve helped companies: ? Resolve up to 93% of customer inquiries autonomously. ? Reduce response times from minutes to seconds. ? Free human agents to focus on high-value interactions. Our CEO breaks it down in his latest blog post: https://lnkd.in/eKKPeMi2

We're #hiring a new Director of Growth & Lifecycle Marketing in Boston, Massachusetts. Apply today or share this post with your network.

We're #hiring a new Marketing Specialist in Boston, Massachusetts. Apply today or share this post with your network.

Choosing the Right AI Partner for CX in 2025 Isn’t Optional. It’s Mission-Critical! With AI investments skyrocketing, the real question isn’t if you need an AI partner, it’s who you should trust to scale with you. The right partner won’t just streamline operations; they’ll help you deliver customer experiences that set you apart. Here’s what to look for: -Business Alignment: AI should amplify your team’s impact, not replace it. -Future-Ready Tech: Think beyond today...voice, text, video. Your AI should handle it all. -Enterprise-Grade Accuracy: Data-driven insights only matter if you can trust them. Ready to make the right choice? Check out our Buyer’s Guide to AI for Customer Experience Leaders. https://bit.ly/4jFEkqa

The enterprise AI platform on a mission to unleash business artificial general intelligence is hiring! Check out open jobs in software engineering, customer experience, finance, and more at M13 portco Maven AGI: https://lnkd.in/e2YMJdXg #AIJobs #TechJobs #AGI

McKinsey’s At the Edge podcast raises an important question: If AI is so powerful, why isn’t enterprise adoption happening faster? Navin Chaddha put it simply: startups move fast because they don’t face the same friction as large enterprises. At Maven AGI, we see this firsthand. But inside these enterprises, customer experience and customer success teams are leading the way. They are the early adopters, proving out the model and setting the foundation for broader AI adoption. When this technology becomes ubiquitous across the enterprise, it will be because of the work these teams are doing today. Great conversation between Navin Chaddha (MAYFIELD FUND, L.L.C), Kiran Prasad (Big Basin Labs), and Naba Banerjee (McKinsey & Company) with McKinsey Senior Partner Brian Gregg. Worth a listen. https://lnkd.in/eJjwYxQ2

The Right AI Partner = Happier Customers Choosing the right AI solution goes beyond technology to provide long-term value and strategic collaboration. An ideal AI partner should: -- Automate repetitive tasks to free agents for more impactful work. -- Continuously integrate and improve data for smarter, more personalized interactions. -- Scale with your business without needing new systems for each communication channel. Check out our Buyer’s Guide to AI for Customer Experience Leaders. https://bit.ly/4jFEkqa

Customer Expectations Have Changed. Has Your Support Strategy? 65% of customers have switched brands due to poor service. The message is clear: fast, effective support is a competitive advantage. Traditional support models weren’t built for today’s demand. See how AI is transforming support for leading brands: https://lnkd.in/eKKPeMi2

AI-powered teams are stuck between a rock and a hard place. 1. Blindly trust AI and risk misinformation. 2. Manually verify everything, killing efficiency. Neither works. Maven now thinks out loud - showing its sources, explaining decisions, and making AI transparent and trustworthy. No more black boxes. Just clear, reliable AI. https://lnkd.in/dsU588iE

We've been using AI to predict customer questions for a while now—but in 2025, it’s about more than just prediction. AI-powered agents will proactively solve problems, personalize every interaction, and redefine what great customer service looks like. Reach out for a demo, and we will show you how.