MassDOT

#JobAlert Customer Service Representative IV - Martha's Vineyard The RMV is here to serve the people of Massachusetts. We’re looking for an Islands Customer Service Center Representative in Martha’s Vineyard who can bring their customer service skills to the table and make a real difference in our community. Join us and enjoy professional development opportunities, comprehensive benefits, and the chance to start your journey with us today. Apply now! ??Candidates must be local to the Martha Vineyard Customer Service Representative IV – Martha's Vineyard? Link: https://lnkd.in/dREnPCKu Job ID: 240009JQ Location:?Edgartown, Airport Business Park Salary:?$69,783.47?-?$101,400.89?Yearly #MarthasVineyard?#MV?#MassDOT?#RMV?#CustomerService?#ServiceFirst?#Community #Islandliving?

#Spotlight moment on Dakota DelSignore , E.I.T. Traffic Safety Engineer at #MassDOT. My main duties involve all aspects of Road Safety Audits (RSAs) including coordinating and attending meetings and performing data and report reviews. RSAs bring together a multi-disciplinary team of professionals to examine and improve the safety performance of intersections and roadways. Additionally, I work with the state’s crash detection data portal (IMPACT) to prioritize areas in need of safety improvements and retrieve crash reports upon request. I also participate in research efforts focused on traffic safety through the NCHRP and work with our partners at UMass. I am most proud of my involvement in MassDOT’s implementation of the Focus On Reducing Rural Road Departures (FoRRRwD) which provides signs and materials to communities with high-risk rural roads in Districts 1, 2, and 3. Working with municipalities on this effort has been rewarding, and it has been a great feeling to oversee this work from start to finish. The best part of being in this role is getting to interact with local officials and MassDOT staff across the state working towards a common goal of improving the safety of all users in transportation projects and expanding a positive safety culture. Moreover, working at MassDOT has allowed me to balance both my professional and personal goals and interests. The flexible work schedule lets me maximize productivity while enjoying my life outside of work. My advice to someone on their career journey would be to make important connections, both in your place of work with those in similar roles within your industry of expertise. Be a friendly face and strive to be dependable. Stay motivated and focused on improving yourself a little each day!

Spotlight moment on winners of the #MassDOT 2024 Annual Performance Recognition Awards Ceremony! MassDOT honors the dedicated work of MassDOT employees across the agency. The Grant Central Development Team nominated by Highway Administrator Jonathan Gulliver built a state-of-the-art online portal, called Grant Central, which launched in May of this year. Grant Central serves as the home for all of the MassDOT Highway Division's grant programs. The dedicated team including Amber Vaillancourt, Cassandra Gascon, Eddie Bates, Jesse Newberry, and Kristen Rebelo put in major effort for almost a year, juggling refinement meetings, discovery sessions, and focus groups in addition to their regular day-to-day tasks to make Grant Central a reality. Grant Central is a streamlined portal that manages MassDOT Highway Division’s six municipal grant programs including the Chapter 90 Program, Complete Streets Funding Program, Shared Streets and Spaces Program, Municipal Pavement Program, Municipal Small Bridge Program, and the Local Bottleneck Reduction Program. Grant Central is a hub of information and resources about MassDOT grants available to all 351 communities in Massachusetts.?Welcome to Grant Central!?https://lnkd.in/eyq6fvAa "Grant Central is a game-changer for Massachusetts communities seeking funding for important projects,”?said Highway Administrator Jonathan Gulliver. Launch your career at MassDOT. Check out all opportunities at https://lnkd.in/g6K2Hbxy #Grants #Completestreets #Municipal #SmallBridge #Commonwealth

#JobAlert The Central District Manager is responsible for the oversight of RMV service centers located within a geographic region of the state. This involves coordination with Service Center Managers and site supervisors to ensure operational needs are being met to provide exceptional customer service to branch customers, while managing multiple high-level priorities. The role will oversee the Central Region, #Worcester, #Milford, #Leominster, and #Southbridge Service Centers. Our District Managers are high energy professionals who not only lead by example but are also team players who support the employees that work for them. The major duties include the delegation of job tasks, employee development, team building, on-going project maintenance and evaluation of support systems. Join the team at the RMV and build your future at MassDOT. Central District Manager (Program Manager V) Job ID: 240009JK Link: https://lnkd.in/eWYAqXmi Location: Worcester, 50 Southwest Cuttoff Salary: $85,000.00 - $121,399.67 Yearly #RMV #CustomerService #Management #Administration #MassDOT #Worcester #CentralMass

Congratulations to all the winners of the #MassDOT 2024 Annual Performance Recognition Awards Ceremony! Which honored the dedicated work of MassDOT employees across the agency.

#JobAlert Director, RMV Driver Control Unit (DCU) The Director of Driver Control manages daily operational oversight of the staff administering hearings, providing customer support, Ignition Interlock Program and compliance with state and federal laws/regulations. This position has a major policy making responsibility. The Director is responsible for establishing and meeting department performance goals, defining short and long-term priorities, and working collaboratively with colleagues in Medical Affairs, Enforcement Services, and Service Centers as many business processes overlap with the Driver Control Unit. Be part of a role that is a vital safety related position ensuring the RMV is taking appropriate actions to keep our roadways safe. Director of Driver Control Unit (Administrator VI) Job ID: 240009JH Salary: 41,017.08 - 117,685.92 Yearly Location: Boston, 136 Blackstone Street Build your future with MassDOT! Apply here: https://lnkd.in/eKYdkwqv #Federal #Laws #Regulations #Safety #CustomerSupport #Policy #RMV #Enforcement #MassDOT

Celebrating our team members! MassDOT recently hosted the 40th Annual Performance Recognition Awards Ceremony at Polar Park in #Worcester to recognize 108 individuals nominated by colleagues for their extraordinary contributions to public service. The day also marked a significant milestone as the Massachusetts Department of Transportation celebrates its 15th Anniversary. Thank you to all who attended in person and virtually. Happy 15 Massachusetts Department of Transportation!

#JobAlert The Manager of the Vehicle Services Department will oversee the operations of five key units—Electrical Vehicle Registration (EVR), Electric Leins and Titles (ELT), Insurance Policy Management (IPM), CAB and Moped. This position requires a strategic leader with extensive knowledge of completing vehicle service transactions for partners like dealers, insurance companies and agents, fleets, towns and municipalities, and lien providers. ??Leading, managing, and training a team of 23 staff members ??Ensuring compliance with state and federal regulations ??Providing excellent customer service ??Improving operational efficiency The role will be responsible for delivering exceptional service to our customers (both individual and business partners) by providing timely service and maintaining acceptable Service Legal Agreements in multiple service areas. Develop and implement long-term strategic plans for vehicle services programs that align with the mission and objectives of the Registry of Motor Vehicles. Manager Vehicle Services Programs (Administrator V)? Job ID:?(240006Y8) Salary: 78,679.58 - 114,002.62 Yearly Location: Quincy, 25 Newport Ave Ext Make a difference at MassDOT Interested? Apply here: https://lnkd.in/eQKzqqGe

#Spotlight moment on Jaelyn Andrews?Compliance Officer II at MassDOT. I have been with the agency since 2014. I started as a Customer Service Representative I in the #RMV Contact Center, I was then promoted to Customer Service Representative III in the Enforcement Service Department. After being in the Enforcement Services Department for 6 years, I became the Registrar's Assistant. Currently, I am a Compliance Officer II in the Registrar's Office. As a Compliance Officer II, I investigate internal and external fraud at the RMV. ?????? ?????????????? I always had a passion for investigations since working in the Enforcement Services Department. I was motivated by my employees, including the MSP staff that work in the department. Currently, I am mentored by the Registrar and other senior staff members, they constantly encourage me to do my best work and push me to new levels. I am most proud of obtaining my bachelor's degree while working full time. It was not easy, but I was able to do it with focus and discipline. A secret talent of mine is balancing work and life. I am a full-time parent and try my best to make my family happy while still producing my best work. Creating a routine and sticking to it has helped me create this healthy balance. Continue to grow and never give up on your career journey, it's never too late to start another job. MassDOT has provided me with a stable, professional place to work for ten years. I am proud that this company allows me to grow throughout the agency.

Don’t miss the MassDOT GIS Day Conference! The Office of Transportation Planning’s (OTP) GIS and Research team is coordinating MassDOT’s first annual GIS Day event. This event is an opportunity for members of the geospatial data and analysis community to come together and celebrate the wide array of innovative projects currently underway and will be a great showcase for the full potential of GIS. MassDOT will hold GIS Day in an interactive, conference-style format. Participating organizations, municipalities, and MassDOT departments will be encouraged to prepare tables where they can showcase emerging GIS tools in their respective areas of expertise. Date: November 20, 2024 | 8:30 AM – 1:30 PM? Location: 10 Park Plaza, Boston, MA 02116 | Conference Room 1-3? Register here! https://lnkd.in/eiW9eG5r Conference Agenda 8:30 - 9:00 AM: Welcome to the GIS Community and opening remarks from MassDOT Administration 9-12 PM: Table Sessions: MassDOT GIS partner organizations 12-1 PM: Presentations: MassDOT GIS and Research Team and GIS community stakeholders showcase upcoming GIS products and services. 1-1:30 PM: GIS Networking: Meet member of the geospatial community #GIS #Geospatial #Maps #Research #Analysis #Presentations #Boston #Massachusetts #Transportation #Event