MarkerHeads

Find out how renters in 2024 are experiencing the rental industry. Our comprehensive study takes you behind the scenes of the rental industry, offering unparalleled insights into the renter experience as it unfolds online. ?? What’s Inside: Performance comparisons of Automation, AI, and Leasing Agents The impact of advertising strategies and proptech integrations Real-world examples from actual renter journeys Ready to see how your property stacks up? Download the full report now and discover the opportunities to enhance your renter experience and drive better outcomes for your business. ?? Download the Report Here: https://lnkd.in/eQPvxVJK #RentalIndustry #PropTech #RealEstate #RenterExperience #JourneyReports

Find out how renters in 2024 are experiencing the rental industry. Our comprehensive study takes you behind the scenes of the rental industry, offering unparalleled insights into the renter experience as it unfolds online. ?? What’s Inside: Performance comparisons of Automation, AI, and Leasing Agents The impact of advertising strategies and proptech integrations Real-world examples from actual renter journeys Ready to see how your property stacks up? Download the full report now and discover the opportunities to enhance your renter experience and drive better outcomes for your business. ?? Download the Report Here: https://lnkd.in/eQPvxVJK #RentalIndustry #PropTech #RealEstate #RenterExperience #JourneyReports

RSVP and join Sam tomorrow on the Life after Leasing podcast: https://lnkd.in/eCTPRjvt

Sam Skrobot delves into the strategies that can empower marketing professionals to command a voice at the table in rooms dominated by finance leaders. From understanding audience expectations to mastering financials and staying current with expertise, Sam shares invaluable insights to transform the perception of marketers into strategic leaders. RSVP today: https://lnkd.in/eCTPRjvt

In our research, we found that Reddit appears 66% of the time in search results for renters queries on property names & long tail queries like “best neighborhoods in {city}”. See where your property shows up: www.journeyreports.co

Finally, an alternative to Mystery Shops. Journey Reports: created by real estate & prop-tech experts to score performance of digital, tech, and on-site staff; end-to-end.?www.journeyreports.co

Finally, an alternative to Mystery Shops. Journey Reports: created by real estate & prop-tech experts to score performance of digital, tech, and on-site staff; end-to-end. www.journeyreports.co

Renter Survey Didn’t Catch This Renter's Biggest Concern! ???? Another interesting interview has highlighted how traditional renter surveys designed for aggregated reporting can never replace listening to renters. ?? ”I’m really concerned about an exterior door on the ground floor that just won't stay closed. It’s been a problem for over a year! Anyone can come into the building, and rodents have been getting in. I moved here for the community and safety. But I don’t feel safe anymore, and I’m wondering if I should be looking for someplace else. I do fill out those surveys they send us, but there is no way to explain in the survey that it’s simply this door that is making me feel unsafe. I’d hate to leave this community though, I’ve been here over five years” ?? Let’s talk about it: What are your thoughts? What are better ways to uncover issues that affect Renter on a daily basis? Ask us how Renter Journey Reports can identify and solve these types of problems. #MarkerHeads #RenterVoice #RenterStories #RenterJourney #Atlanta #Proptech #PropertyManagement

Finally, an alternative to Mystery Shops. Journey Reports: created by real estate & prop-tech experts to score performance of digital, tech, and on-site staff; end-to-end. www.journeyreports.co

How a Small Proptech Change Can Lose a Renter ????? Listening to Renters is not only a core to our business, it's also just who we are. Interviews in the Atlanta area uncovered this frustrated Renter’s story, which is common but entirely avoidable. ?? ”Typically the renewal process is smooth here. But this year they have updated their system to use assumptive renewal. It was odd, but on top of that, it defaulted to a lease renewal term that I didn't want, and the property staff had no clue how to update to the term that I wanted. I worked for weeks back and forth with staff to sort it out, but by then my lease transitioned to month to month. Now I have a fee that I need to get removed and I’m dealing with a new staff person that I have to explain everything to all over again. Why would they make a change like this and not tell anyone!? This has taken up so much of my time daily for the last two months! I’m so frustrated that it makes me want to stop renting altogether and buy something so I don’t have to deal with this.” ?? Let’s talk about it: What are your thoughts? How do you keep a pulse on how changes at your property are impacting your Renters? Ask us how Renter Journey Reports can identify and solve problems like these. #MarkerHeads #RenterVoice #RenterStories #RenterJourney #Atlanta #Proptech #PropertyManagement