Marchex’s ????-?????????????? ?????????????????? ?????????? has been named “?????? ?????????????? ???? ?????? ????????” by the prestigious 2024 BIG Awards for Business!? ? Sentiment Suite provides actionable insights into customer emotions from conversations to better understand negative and positive experiences, such as appointment availability, product performance, price, scheduling, and agent accountability. ? Read the press release: https://lnkd.in/dbaUDwp4 ? ?????? ???? ?????? ?????? understanding customer emotions being a "must-have" for 2025?
Marchex
科技、信息和网络
Seattle，WA 24,831 位关注者
Marchex harnesses the power of AI and conversational intelligence to provide insights that drive revenue acceleration.
关于我们
Marchex harnesses the power of AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational excellence and revenue acceleration. Marchex enables executive, sales, and marketing teams to optimize customer journey experiences across communications channels. Through our prescriptive analytics solutions, we enable the alignment of enterprise strategy, empowering businesses to increase revenue through informed decision-making and strategic execution. Marchex provides conversational intelligence AI-powered solutions for market-leading companies in leading B2B2C vertical markets, including several of the world’s most innovative and successful brands. Please visit www.marchex.com to learn more.
- 网站
-
https://www.marchex.com
Marchex的外部链接
- 所属行业
- 科技、信息和网络
- 规模
- 201-500 人
- 总部
- Seattle，WA
- 类型
- 上市公司
- 创立
- 2003
- 领域
- Call Analytics、Marketing、Software、SaaS、Speech Analytics、Conversational AI、AI、Call Attribution、Click to Call Advertising、Call Tracking、Tech、Technology、Artificial Intelligence、Phone Calls、Sales、Conversation Intelligence、SMS Marketing、Text Messaging for Business、Automotive OEMs & Dealers、Auto Services、Home Services、Healthcare和Marketing Analytics & Attribution
地点
-
主要
获取路线
1200 5th Avenue
Suite 1300
US，WA，Seattle，98101
Marchex员工
动态
-
Join us for an insightful event!
B2B IT media relations pro with 20 years of experience working with some of the world's best tech companies; award-winning writer and publisher, editor and content producer. I help thought leaders rise.
???????? ?????????????????????? ????????'?? ?????????????? ?????? ??????.?????????’???? ?????????? ?????????? ???????? ???? ?????? ???????? ??????????????????. Join me on ?????????? ???? ???? ?? ??.??. ???? for a live event: "???????????????????????? ????????????????????????: ?????? ???????? ???? ???????? ?????????? ???? ???????? ??????????????????????" We’ll explore how leading companies are using AI-driven conversation intelligence to move faster, sell smarter, and gain the edge. ? What they’re using (and what’s outdated)? ? Why basic call tracking is no longer enough? ? How to close the gap—or leap ahead You’ll also get a ???????????????????????? ???????????????????????? ???????????????????????? ?????????????????? to assess your current strategy. Don’t miss out—save your spot: https://lnkd.in/epP7Kapi?
-
-
????’???? ?? ?????????????? ???????? ????????—?????? ?????? ?????? ?????????? ???????? ??????????????? The insights are in your customer conversation data. Let’s unleash it! >>> https://lnkd.in/egYRiHxt
-
-
?????????????? ?????????????? ?????????? ???????????????????? ?????????????? ???????????????? ???????? ????????.? Most don't know where it's happening. Steven Metzinger, healthcare system consultant and former Healthgrades executive, reveals how conversational intelligence identifies where patients fall through the cracks. In our new Q&A, Metzinger explains how AI-powered solutions capture pain points in real-time. ?????????? ???????????????????????? ?????????????? ???????? ????????????????????????. They flag high-risk appointments. They provide actionable data on missed opportunities. The insights help healthcare leaders: ?? Measure frontline staff performance? ?? Identify scheduling bottlenecks? ?? Connect marketing efforts directly to revenue? ?? Reduce appointment no-shows Discover how leading health systems use these tools to enhance patient acquisition. ?????????????? ?????????????? ??????????????????. ?????????????????????? ?????????? ??????.? Read the full interview:? https://lnkd.in/e2NpXhHS?
-
???????? ??????-????????-????????-?????? ???? ???????????? ?????????? Industry-specific AI makes a difference. A model trained for Healthcare won’t work the same in Home Services. Tailored AI delivers better insights and better results, especially when trained on millions of conversations. Get expert insights and real-world examples—watch the on-demand webinar: ???????? ???????????? ???? ???????????????? ???????????????? ?????????????? ?????????????? ???????????? ? ?? Dan Claps, CFE (CEO of VODA Cleaning and Restoration) ?? Lucas Wilson, CEO at Signpost ? ?? Rachael Kornegay, Senior Account Manager, Marchex ? ?? Alissa Yeganeh, Vice President, Customer Success, Marchex ? https://lnkd.in/eUzwzKwW?
-
Marchex has been awarded the Cigna Healthy Workforce Designation Bronze for 2024!? This recognition is a testament to the hard work and dedication of our team for wellness initiatives, and we are incredibly proud of this achievement. The Cigna Healthy Workforce Designation?celebrates excellence in your focus on the vitality of your workforce. We have not only helped our employees to be healthier, but to be more productive and engaged.
-
-
???? ???? ???????????????? ???? ???????? ???? ????????????????. ?????? ??????’?? ???????????????????? ?????? ????????????????????????? Steven Metzinger, health system consultant and former Healthgrades executive, shares his industry insights. Learn where AI can be most effective in the communication process and where it can have the greatest impact. Watch recording - https://lnkd.in/e-6mKd6W
-
Join Steven Metzinger, former Healthgrades executive and patient experience consultant, for a forward-looking Marchex live event tomorrow!
Healthcare Operations Leader | Performance Marketing | Growth | Marketing Analytics | HealthTech | B2B | Operations Management | Culture Champion
Excited to engage in a live discussion tomorrow! We will delve into the future of patient calls, exploring the market-ready technologies available today to enhance patient satisfaction and elevate outcomes. Join us. #AI, #ConversationalIntelligence, #HealthcareMarketing. https://lnkd.in/gn6KZVZJ
-
-
???? ???? ???????????????? ?????????????????????????? ??????’?? ?????? ????????????—????’?? ?????????????????? ??????. Listen as Dan Claps, CFE (CEO of VODA Cleaning and Restoration), shares how his company uses AI as a key part of their business, helping them analyze customer calls and improve performance. Watch the on-demand webinar: ???????? ???????????? ???? ???????????????? ???????????????? ?????????????? ?????????????? ???????????? ?? Dan Claps, CFE (CEO of VODA Cleaning and Restoration), at Voda Cleaning & Restoration ?? Lucas Wilson, CEO at Signpost ?? Rachael Kornegay, Senior Account Manager, Marchex ?? Alissa Yeganeh, Vice President, Customer Success, Marchex https://lnkd.in/eUzwzKwW #AI #ConversationalIntelligence