Marcam Associates

Behind the scenes... with Timothy Moore, CRCP-I swearing in the board of directors last week for the Maine AAHAM Chapter, including our very own Christine Telles, CRCE-I ?? as the Chapter President. ??Maine AAHAM is looking for new members! Are you a Mainer? Check them out -> AAHAM Pine Tree Chapter ?Have questions about the Maine Chapter or would like to contribute to the exciting changes ahead? #Marcam's, Christine Telles, CRCE-I ?? is available for questions or advice anytime! Marcam is a consistent supporter of #AAHAMNational #AAHAMTwinStates and #AAHAMPineTree. We can't wait to contribute to the growth of another chapter. Karen Clark, Redington-Fairview General Hospital Jankovich Barbara, Maine General Medical Ctr Stacey Russell, Maine General Medical Ctr Vickie Heath, Optum #MAPAM #HFMA #AAHAM Makayla Hussey, CRCE

Patient Collection Rates Are Declining—Here’s 3 Ways Providers Can Adapt ?? In 2024, patient collection rates for commercially insured patients dropped by over 3 percentage points, adding more pressure to an already strained revenue cycle. As out-of-pocket costs rise and economic challenges persist, healthcare providers must find new ways to streamline collections, improve patient financial engagement, and reduce bad debt. So, how can providers combat this trend? ? Enhance transparency – Clear, upfront communication about costs and payment options helps patients stay informed and prepared. ? Leverage automation – AI-driven billing, automated reminders, and online payment tools improve efficiency and increase collections. ? Offer flexible payment options – Payment plans and financial assistance programs can reduce outstanding balances while maintaining patient satisfaction. At Marcam Associates, we help healthcare providers navigate these challenges with data-driven revenue cycle strategies that improve financial outcomes without sacrificing the patient experience. Is your organization prepared for this shift? Let’s discuss how you can adapt and optimize your collections strategy today! #RevenueCycleManagement #HealthcareFinance #HealthcareBilling #AAHAm #MAPAM #HFMA

Did you know that U.S. life expectancy has dropped by over 1.5 years since 2019, marking one of the steepest declines in decades? One of the largest reasons? Healthcare affordability. Too many Americans are skipping check-ups, delaying treatments, or avoiding care altogether due to cost concerns. When access to essential healthcare becomes a financial burden, preventable conditions turn into life-threatening issues. So, what’s the solution? Healthcare providers play a crucial role in reversing this decline by: ? Improving affordability through better financial assistance programs and transparent billing ? Expanding accessibility with flexible payment options and streamlined insurance processes ? Prioritizing education to help patients understand their healthcare options and take proactive steps for better health America’s health is on the decline, and healthcare providers play a vital role in turning things around. The steps we take today will shape the future of our nation’s well-being. Together, we can create a healthier tomorrow! At Marcam Associates, we work with healthcare organizations to optimize revenue cycle management, ensuring providers can improve financial performance while making healthcare more affordable and accessible for patients. #AAHAM #MAPAM #HFMA #Revenuecyclemanagement

Marcam is proud to be a sponsor for this year's HFMA Women's Leadership Conference at PWC, Seaport Boston! Our wonderful team members, Makayla Hussey, CRCE, and Catrina Huyghe, will be in attendance, so be sure to stop by and say hello if you're attending! This is one of the healthcare industry's premier conferences, and we hope to see you there! #revenuecycle #healthcare #hfma #womensleadership Christine Telles, CRCE-I ??Timothy Moore, CRCP-I Brittany St.Germain, CRCE-I Julia Morgan ??Christopher Telles

We’re excited to be sponsoring and attending AAHAM Twin States again this year! ?? This event never disappoints, providing top-notch education and invaluable networking opportunities for healthcare finance professionals. This year is extra special with AAHAM Twin States and HFMA coming together for one great conference—we can’t wait! Hope to see many of you there! #AAHAM #HFMA #MAPAM #HealthcareFinance

The Future of Revenue Cycle Management is Here – Are You Ready? We’ve broken down 5 key trends shaping the future of RCM—and what healthcare providers need to do to stay competitive. 1---> How AI is streamlining claims and reducing errors 2---> Why patient-centered RCM is more important than ever 3---> The rising need for cybersecurity in healthcare billing 4---> The shift to value-based care and what it means for reimbursements 5---> How outsourcing RCM can help hospitals optimize financial performance The healthcare industry is evolving, and so is revenue cycle management (RCM). At Marcam Associates, we’re always keeping an eye on what’s next to help our clients stay ahead. Want to learn more? Check out our latest article to see how these trends are transforming RCM and what steps your organization should take to prepare: #AAHAM #MAPAM #HFMA #RevenueCycleManagement

Shout out to Harvey's Embroidery of Portsmouth, NH for their incredible work on our branded merchandise! From high-quality embroidery to exceptional customer service, they’ve made it easy for us to showcase our brand on our favorite Carhartt and Duluth merch. If you’re looking for top-notch embroidery services, we highly recommend checking them out! Thank you, Harveys Embroidery, for helping us look our best! #supportsmallbusinesses #AAHAM #MAPAM #HFMA

?? The future of healthcare is shifting—and it’s all about value-based care! ?? At Marcam Associates, we’re keeping a close eye on this transformation, where providers focus on better patient outcomes rather than just the number of services performed. So, how does value-based care work? It relies on seven key methods: ? Patient-Centric Approach – Puts patients at the heart of care decisions. ? Improved Quality of Care – Encourages providers to enhance care delivery. ? Cost Efficiency – Reduces healthcare costs while maintaining quality. ? Health Outcomes – Measures success based on patient health improvements. ? Care Coordination – Promotes teamwork among healthcare providers. ? Patient Engagement – Involves patients in their own care plans. ? Data-Driven Decisions – Uses analytics to track and improve care. Want to learn more? We break down the essentials of value-based care in our latest article! Check it out at marcamassociates.com. #Healthcare #ValueBasedCare #RevenueCycleManagement #MedicalBilling

4 Key Regulations Impacting Medical Debt Collection in 2025 As we move into 2025, new and evolving regulations are reshaping how healthcare organizations manage medical debt collection. These changes aim to protect patients and make the process more transparent and patient-friendly. Price Transparency: New rules will require hospitals to provide upfront cost estimates, impacting billing systems and patient interactions. AI & Automation: Regulations will drive the adoption of AI and automation to reduce billing errors, speed up claims, and improve compliance. Social Determinants of Health (SDOH): Hospitals may need to integrate SDOH data into billing, affecting reimbursement and payment plans. Stricter Compliance: Tighter penalties for billing errors will push hospitals to enhance compliance programs and adopt more accurate coding technologies. These regulatory shifts bring both challenges and opportunities. Staying compliant while optimizing your collections process is crucial. That’s where we come in. At Marcam Associates, we help healthcare organizations navigate industry changes, streamline accounts receivable, and improve recovery rates—all with the patient experience in mind. #AAHAM #MAPAM #HFMA #RevenueCycleManagement #HealthcareIndustry

Marcam is growing! Everyone meet Baby Bo! Just 2 weeks after the previous Marcam newborn, Baby Bo made his arrival! We told you our 2025 plan was to grow! Maybe this isn't what you had in mind but we are ecstatic, non-the-less! Oddly enough, both of Bo's parents work here at #MarcamAssociates, so please join us in saying congratulations to the new parents Julia Morgan ?? and Christopher Telles! #AAHAM #MAPAM #HFMA #Family