Trying to improve your team's performance? Look no further. ? In this video, we'll provide the perfect blueprint to establish sustained improvements in service desk performance—???????????? ??????????????. Download the free report bundle today, and gain the perfect blueprint for performance improvements. ?? https://mnge.it/ebZ
ManageEngine IT Service Management
IT 服务与咨询
Pleasanton，CA 4,939 位关注者
Solutions for managing your IT service desk, IT assets, and customer support.
关于我们
In today's business environment, companies are increasingly dependent on their own internal IT teams to deliver business-critical services and functions. If IT services and the IT service desk are not properly managed, companies will see their productivity plummet and could lose their competitive edge. ManageEngine's ITSM suite is a proven way to manage and deliver the IT services that keep organizations running smoothly. Our ITSM solution is packed with all the critical ITSM processes, like incident, knowledge, problem, change, project, and asset management, as well as a CMDB module. Apart from a host of essential service desk capabilities, you also get best practice ITSM workflows, powerful integrations with IT management apps, smart automation, extensive reporting capabilities, and codeless customizations. Deployable on the cloud or on-premises, our ITSM suite provides great visibility and central control in dealing with IT issues, helping to ensure that businesses suffer no downtime. ManageEngine also offers an ITSM solution designed exclusively for managed service providers, with capabilities like account management, a built-in billing module, and rebranding. Our enterprise and IT service management platform, ServiceDesk Plus, is trusted by around 100,000 service desks worldwide, and the PinkVERIFY-certified IT asset management module of ServiceDesk Plus is also available as a standalone tool, AssetExplorer. For more information on our ITSM suite, please visit https://www.manageengine.com/.
- 网站
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https://www.manageengine.com/products/service-desk/
ManageEngine IT Service Management的外部链接
- 所属行业
- IT 服务与咨询
- 规模
- 5,001-10,000 人
- 总部
- Pleasanton，CA
- 类型
- 私人持股
- 创立
- 1996
- 领域
- Asset Management、Purchase & Contract Management、Knowedge Base、Self Service Portal、IT Service Management、ITSM、ITIL 、Change Management、IT Help desk、Ticket Management、service request management、cloud service desk、cloud based ticketing system、online help desk software、online trouble ticket system、cloud help desk software、online ticket management和online support ticket system
地点
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主要
获取路线
4900 Hopyard Rd., Suite 310
US，CA，Pleasanton，94588
ManageEngine IT Service Management员工
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Ashwin Ram Ragupathi
Product Marketing Manager at ManageEngine IT Service Management
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Johnson Joshua
Lead - Customer Success at ManageEngine
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Bhuvanesh Karna
Regional sales manager (UK) - ManageEngine at Zoho Corporation
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Harish Sundararajan
Senior customer success manager of ManageEngine ITSM @zohocorporation
动态
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It's the final day at #ServiceManagementWorld, and we’re excited to connect with you! Swing by booth #316 to explore how our #ITSM and #AI capabilities can transform your service delivery operations. Let’s chat about driving efficiency and delivering exceptional service experiences with #ServiceDeskPlus, our AI-driven unified service management platform. See you there!
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We are live at #ServiceManagementWorld, and we’re excited to connect with you! Stop by booth #316 to experience how ServiceDesk Plus, our AI-driven unified service management platform, can deliver smart and superior service experiences!
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ManageEngine IT Service Management转发了
Come visit us at HDI ServiceManagement World in Orlando
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Navigating the IT asset management (ITAM) landscape can be challenging, but with the right tools and strategies, organizations can manage their assets effectively, optimize costs, and ensure compliance. Learn how to craft a ???????????????? ???????? ???????????????? ?????? ?? ???????????? ???? ???????????????????????using ServiceDesk Plus. Read more ?? mnge.it/hybrid_ITAM #ITAssetManagement #hybridworkspace
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Anticipate outcomes and run your ticket management on autopilot by letting Zia ???????? ?????????? ?????????????????????? for your service desk! ?? mnge.it/predictive_AI
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?????????????????? ???? ?????????? ???????????????????? ???????????? ???????? ?????????????? ?????????????? ???????? ?????? ????????! Without proper visibility into what is available in your asset inventory, you are bound to run into numerous pitfalls. To confront these challenges head-on, organizations should have complete control over their digital estate. To further enhance your asset tracking, ServiceDesk Plus now helps you create unique, specialized ???????????????? ?????? ???? ???????? ????????????. You can create asset labels, incorporating asset data fields, logos, sections, and multiple static text elements, and customize the label's appearance how you like. Here's a short video explaining how you can create your own custom labels in ServiceDesk Plus.???
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?????????????????????? ??????????????????, ?????? ???????????????? ?????????????????????????????? ???????????? ?????????????? ???? ????. Experience automated contextual decision-making with practical remedial strategies for even difficult-to-discover service desk bottlenecks. Spotlight monitors your IT data, detects inefficiencies, and provides contextual recommendations to optimize performance, all within minutes. ? Explore Spotlight for ServiceDesk Plus today, and eradicate those pesky operational inefficiencies once and for all! ?? https://mnge.it/5k4 ? #decisionintelligence #AI #servicedesk
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Imagine a whirlwind of IT challenges impeding always-on service availability, from critical server outages to lurking security vulnerabilities. While discovering every critical IT component is crucial, what's even more important is unearthing the interdependencies between these critical components and your business-critical services. ?????????????? ?????????? ?????? ???? ???????????????????????? ?????? ???????? ?????????????????? ???? ?????????????? ??????????????????????????? Look no further! Explore how you can empower your IT teams with IT service mapping, from the initial steps to implementing best practices, in our comprehensive guide.??? mnge.it/ITservice_mapping
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?????? ???????? ???? ????! ?? With October in full swing, we're excited to share with you everything that's been brewing here at ServiceDesk Plus. From exploring the ready-to-deploy, high-value AI capabilities in ServiceDesk Plus to delving into the new cloud version of AssetExplorer, you'll get the latest on exciting releases, a new extension, a few interesting reads, and more.?