M7 Health

We are thrilled to have another all-star joining the M7 Health team this week???? Welcome Lindsey Renner, MPH! We can't wait to see the impact you make for our customers (thousands of nurses!) across the country. --- *What drew you to M7?* From the moment I first spoke with Ilana Borkenstein RN, MBA and Eric Gruskin, I knew what they were building at M7 was something special - something that I wanted to be a part of. Having worked for and alongside inspiring L&D and postpartum nurses the past few years, I was drawn to the company’s commitment to placing autonomy and transparency at the heart of nurse scheduling, and aligning nurses’ personal needs and professional goals. As an endlessly curious individual, I recognized the same inquisitive spirit across the M7 team - a team of professionals energized by tackling technical challenges, passionate about addressing innovation gaps, and above all, fueled by a shared mission to transform the nursing experience and retain the largest sector of our healthcare workforce. *What is your favorite thing about your job/working at M7?* What I love most about working at M7 is our user-centered approach to product design and implementation - prioritizing deep understanding of the nurse experience and placing their hopes, needs, challenges, and joys at the center of all we build for. As an Account Manager, I am excited to partner with nurses - healthcare’s greatest problem-solvers and innovators - and leverage their unique insights to maximize the impact of the M7 platform at scale. *What are your favorite activities outside of work?* Anything outdoors - I love hiking, skiing, biking, and exploring new spots in the beautiful Upper Valley. My perfect day starts with a yoga class or coffee walk along the Charles River Esplanade, and ends with a relaxing evening on our roof with a good book. Above all - my biggest joy in life is spending time with family, friends, and our dog, Ted. *Tell us a surprising or fun fact about yourself* I could solely watch the Mamma Mia! movies on repeat for the rest of my life and be perfectly content.

Today we are thrilled to announce that M7 Health closed a $4M seed round to modernize nursing workforce management! ?? The round was led by First Round Capital, with participation from 25m Health, Lakehouse Ventures, Banter Capital, and January Ventures. Thank you for believing in us and for your partnership Liz Wessel, Steven Price, Merrill Anovick, Rebekah Foster, Nathan Jay, John Neamonitis, Heston Berkman, Jennifer Keiser Neundorfer, Austin Dirks and Ross Feinstein! Our team has spent the last 2 years building hand-in-hand with nurses throughout the country. We deployed to our first hospital a year ago and have since gone live across 8 hospitals (and counting!). It’s been thrilling to see M7's platform evolve into the core operating system that nurses depend on each and every shift. M7 helps hospitals:? ?? Craft more personalized schedules ?? Fill shifts more effectively? ?? Keep a pulse on staff sentiment? ?? Make real-time staffing decisions The results: ?? 99% of nursing staff log into M7 monthly ?? 51% of nursing staff log into M7 daily ?? Nursing supervisors report a 50% reduction in admin workload ?? Hospitals have seen up to 48% reduction in overtime and 5% reduction in cost per labor hour ?? Nurses have better control over their schedules and work-life balance We’ve received glowing user feedback: ??“I’ve never seen software this intuitive. It was clearly built by nurses.” ??“This was a huge organizational win for us.” ??“This isn’t just a scheduling platform – it’s my one-stop-shop for work.” We can’t wait to further amplify our impact with this fresh round of capital - and we're growing on our team to do so! Check out the full announcement and links to our OPEN ROLES in the comments below! ??

The M7 Health team is growing: check out our open roles and spread the word! It has been a banner year for M7, and we are at an exciting inflection point. Our early customers are over the moon with the impact M7 has made on their nursing workforce. As a result, we are expanding rapidly to new hospitals nationwide. And we have three open roles: 1?? Customer Operations Associate 2?? Account Manager Both of these roles directly interact with our nurse users. If you are: ?? Passionate about making a massive difference for frontline healthcare workers. ?? Excited about teaching nurses how to use new technology. ?? Love traveling and being onsite with clients. ?? A leader and change-maker. ?? Motivated by improving healthcare delivery for local communities These roles are for you. 3?? Fullstack software engineer We are also seeking one more engineer to join our phenomenal engineering team. It’s a unique opportunity to translate product insights and customer learnings into code that powers the lifeblood of our hospital systems. The engineering team at M7 is a fast-moving & high-performing team. You will have autonomy, growth potential, and a unique opportunity to work on challenging problems. —— As a company, we are incredibly mission-oriented. Every team member cares deeply about elevating the nursing profession – for the good of the workforce, patients, and local communities our users serve. We work hard but have fun too. We are primarily remote, but we meet in the office one week each month to collaborate, align, socialize, and have fun! This is an incredibly unique opportunity to make a real impact and a great time to get on the M7 rocketship??. Get in touch to learn more! P.S. Links to each job detail and application page in the first comment ?? . #hiring #opentohire #openroles

I'm excited to announce the most recent M7 Health launch at The Bradley Center in Columbus, GA! The Bradley Center is a behavioral health facility and is part of St. Francis-Emory Healthcare. It’s been so much fun working with the Bradley Center team. Kudos to you for welcoming innovation, promoting flexibility in scheduling, and saving your nurse leaders time! M7 Health is proud to support this mission-critical initiative. Here’s a picture of the M7 team hard at work with some of the amazing nurses and techs at the Bradley Center. It was also a pleasure to see one of our newest M7 Ambassadors, Sierra Zambarano, in action. She trained 50+ staff members on M7’s platform and created an awesome onboarding experience for the Bradley Center staff. Another successful go-live in the books!???

It was great chatting with Patty Enrado on the HIMSSCast podcast. At #HIMSS2024, I participated in the NursePitch competition, where several nurse entrepreneurs shared their innovations and entrepreneurial journeys. M7 Health was fortunate enough to win the competition, and I was asked to speak about my experience on the HIMSSCast podcast this month. The podcast link is in the comments below, but here is the TL;DR version. 1?? Attitude of gratitude It was an honor to be selected, but I wouldn’t have made it this far without great mentors. A special shoutout to Lisa Stephenson, Whende M. Carroll, MSN, RN, NI-BC, and Taylor Diani, MBA, MSN, RN, for being great coaches. I also feel privileged to meet and spend time with my fellow finalists, Colin Plover and Patience Gitau. 2?? NursePitch itself is the win Nurses are the largest sector of the healthcare workforce. The recognition of nurse-led innovation by HIMSS is a significant milestone for the nursing community. Dedicating the NursePitch session to nurse entrepreneurship underscores nurses' vital role in the broader?healthcare ecosystem. 3?? Good solutions start with messy problems. When I was a nurse, a phenomenal nurse owned scheduling. She spent a huge amount of time on it every month. I always thought it was a shame that an experienced nurse had to spend so much time on scheduling instead of spending more time with patients, new nurses, or working on quality initiatives. This led to the idea for M7 Health. 4?? Trust is the cornerstone for change You’d think a new solution that involves more efficient scheduling and more satisfied staff would be an easy sell. No matter how great your product is, convincing healthcare executives to deviate from incumbent processes to do something different and unproven is a massive challenge. You must establish trust to find early believers who are willing to take a calculated risk and give innovation a chance. 5?? Nurses are trained to be great entrepreneurs We are constantly operating with imperfect information. We make decisions on behalf of our patients' well-being under enormous pressure and with limited time. Without all the answers, we make our best decision for the patient. If that solution doesn't work, we try something else. That is the crux of entrepreneurship. 6?? Start entrepreneurship in small steps If you are a nurse who wants to be an entrepreneur, don’t get stuck ideating. Start testing in an analog way. You don’t need to quit your job and hire an engineer to build an app. We found nurses who were willing to share their scheduling preference papers with us. From that, we built schedule report prototypes in Excel and PowerPoint. Enough nurses loved the outcome that we decided to build software around it When there is enough market pull, you can consider quitting your job and raising capital. –-- Thank you HIMSS for allowing me to share my story! #nurseentrepreneurs #nurseledinnovation

I’m so proud of Johnson & Johnson Nurse Innovation Fellows Ena Williams, PhD, MBA, RN, CENP, FAAN and Jeannette Bronsord DNP, MSN, MS, RN, NEA-BC from Yale New Haven Health. The J&J Nurse Fellowship is a year-long program that helps bring innovation to the nursing profession via nurse leaders at leading hospitals. During the program, participants identify a problem within their own system and leverage the human-centered design skills they learn through the program to prototype a solution. The culmination of the program is a pitch to 200+ nursing leaders. The presentations were phenomenal. I participated in the program as a mentor and pitch coach. Ena, Chief Nursing Officer, and Jeannette, Executive Director of Surgical Services, prototyped an AI-driven patient assignment generator that alleviates charge nurses of the daunting task of assigning patients equitably and fairly. The tool makes sure new nurses are not overwhelmed and still learning… While protecting senior nurses from burnout caused by always caring for the the “heaviest” patients. ? What impressed me the most was how Ena and Jeannette involved their team. They brought a group of 20+ front-line staff together on a regular basis over the course of the year to unpack the problem(s) at hand, clearly define the desired outcome, and create several iterations of a prototype. Their project exemplified human-centered design. And I can’t wait to see how the initiative and product evolve from here. I am so thankful to have gotten to know them through this program. They were amazing “students” of nurse-led innovation and entrepreneurship. And as an entrepreneur serving nurse leaders just like them, I learned so much from them.? ? Congrats on an amazing pitch and successful fellowship! #nurseledinnovation #nurseleaders??

We are thrilled to announce that another incredible software engineer recently joined the M7 Health team. Jared Benskins - we are so lucky to have you onboard! ?? ?What drew you to M7? I was drawn to M7 almost immediately after hearing from Ilana and Eric about all the exciting and impactful work going on here. I knew I wanted to work at a company that made me excited about logging on every morning and where my hard work would have a noticeable impact in the real world. M7 perfectly aligned with these goals since the work we do every day has such huge potential to benefit the lives of so many people who work in and rely on the?healthcare industry. I was also drawn to the amazing team here that from the beginning has been kind, helpful and always a joy to interact with. ?What is your favorite thing about your job/ working at M7?* My favorite thing about working at M7 so far is how much I've learned about the healthcare industry. There's so much that goes on behind the scenes of healthcare that I had no idea about previously. And learning about all the intricate problems that exist today has driven me even further into believing in the need for M7 and the opportunity that we have to bring immense positive changes to healthcare. ?What are your favorite activities outside of work? Outside of work I love to explore in nature. I try to spend as much time outside as possible and am always on a hunt to find beautiful places. I do a lot of hiking and camping usually when I travel to places like Colorado, and have a passion for action sports such as skateboarding and snowboarding. ?Tell us a surprising or a fun fact about yourself. A fun fact about myself is that I'm absolutely obsessed with Indian food

It’s become a loaded topic, but here’s what I think about the use of AI in the nursing profession. To start, I am still researching and learning. I don’t have it all figured out yet. No one does. However, I think AI is a massive opportunity to free nursing from administrative burdens. Administrative tasks like staffing and scheduling are the safest areas to add AI into current nursing workflows. Who can argue against doing less of this tedious yet stressful and highly impactful work? Let AI analyze individual preferences and clinical needs to create operational efficiency. This can unlock flexible and transparent scheduling for nurses and better financial outcomes for hospitals. Less paperwork means more hands-on patient care and training. There are so many inherently human elements to what nurses do that the current state of AI cannot replace. However, that is all the more reason to leverage the power of AI to free nurses from the endless administrative responsibilities that have fallen on us. AI, in its current state, has the power to give us more time and space to do what we are uniquely capable of doing for patients. It is early days, but governing bodies are gathering to test AI models and explore the thornier topics of AI, such as ethics. Nurses must have a seat at this table, just like the administrators, doctors, and insurance companies do. I’m learning like all of you, but I see the potential. It’s on us to keep learning and ensure we are part of that conversation. #nurseinnovation #nursingAI #nursesonlinkedin

One of my favorite sessions from HIMSS was focused on implementing new tech for the nursing workforce. April Saathoff DNP, RN, NI-BC, CPHIMS, Chief Nursing Information Officer at Johns Hopkins Medicine pointed out that the nursing profession is at a critical crossroads. Staffing shortages and the rise of AI are the “perfect storm” for nursing to innovate. Tools (like M7 Health) are starting to arrive that drive efficiency in nursing operations, care quality, and patient satisfaction. However, changes to nursing workflows and implementing new technology is hard. To that end, April shared the concept of the 6 domains of influence and how they pertain to successful change management. Each of these domains is itself a powerful model for change. 1?? Personal Motivation – whether you want to do something. As a nurse leader in this situation, you are charged with making the undesirable desirable. Here you want to connect the change to the individual's values. 2?? Personal Ability – whether you can do something. The goal here is to get nurses to surpass their limits. For this to work, nurse leaders should institute deliberate practice. 3?? Social Motivation – whether other people encourage the right behaviors. For social motivation, the idea is to create (positive) peer pressure to support the change initiative. Nurse leaders do this by leading by example. 4?? Social Ability – whether other people provide help, information or resources. To create social ability, nurse managers should seek to build strength in numbers. They can do this by enlisting people who motivate and enable others to their cause. 5?? Structural Motivation – whether the environment encourages the right behaviors. Structural motivation is about designing a rewards system and demanding accountability. This is as simple as linking rewards to vital behavior and calling out failure to adopt behavior. 6?? Structural Ability – whether the environment supports the right behaviors. Creating structural ability is about changing the environment. Nurse leaders can do this with prompts, reminders, and supporting tools. You can learn more about these concepts in the book, The Influencer by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzer. Thanks April for the recommendation and insight #changemanagement #nursingtech #HIMSS2024

Check out the story of our fearless leader, Ilana Borkenstein RN, MBA. Happy #NursesWeek!