?? If LTVplus were a music genre, we’d be a fine blend of early 2000s R&B classics, alternative pop, and a dash of soul Why? ? Our goal is to provide Lifetime Value for eCommerce businesses ? By blending fun, professional skills, and a unique talent pool ? While prioritizing a warm and supportive company culture for our employees, clients, and partners Get to know more about us from this short video, and follow us to join our network ?? #B2B #eCommerce #CoreValues #LifetimeValue #LTVplus #CompanyCulture #CustomerService #CustomerSupport #Outsourcing #OutsourcingSolutions #AboutUs
LTVplus
外包与离岸外包业务咨询
Brandon,Florida 7,847 位关注者
Ridding the World of Bad Customer Experiences
关于我们
Imagine a world where your eCommerce business has outstanding customer support around the clock, capable of handling any volume of requests, even during peak seasons. That world is now a reality with LTVplus, your trusted customer service outsourcing partner. In a competitive landscape where your in-house team or AI automation might fall short, LTVplus offers a game-changing solution. Our world-class dedicated customer support agents flawlessly integrate with your business, providing multilingual and multichannel support through phone, email, and chat, 24/7. We are LTVplus, a company committed to helping eCommerce brands, SaaS, educational businesses, and more like yours increase Customer Lifetime Value. We build, train, and manage agents from all over the world to give your business the right people, skills, and languages for success. Our unique value proposition is simple: low-cost, high-quality customer support that grows with your business. But don't just take our word for it. Amanda Moore, Business Development Manager at TekReplay, says, 'LTVplus has been one of the best decisions that TekReplay has made for our customer service department. LTVplus handles all of our incoming calls and emails professionally and accurately. We build, train, and manage dedicated teams of live chat agents, customer support agents, and payment recovery specialists. LTVplus takes away the hassle of live chat, email, social media, voice, and SMS support management. As a result, you can focus on your business objectives and goals while our customer support system runs in the background seamlessly. Book a call with us today, and let's start deploying your world-class customer support team ASAP. Together, we will unlock your business's true potential.
- 网站
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https://www.ltvplus.com
LTVplus的外部链接
- 所属行业
- 外包与离岸外包业务咨询
- 规模
- 201-500 人
- 总部
- Brandon,Florida
- 类型
- 合营企业
- 领域
- Live Chat、Customer Success、Outreach、Customer Support、Pre-sales、Customer Acquisition、Customer Retention、Content Marketing、Technical Support和customer experience
地点
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主要
1032 E Brandon Blvd
#1003
US,Florida,Brandon,33511
LTVplus员工
动态
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?? Sharing all the hacks you need to scale your eCommerce business this year! Don't tell the competition ?? If you aren't outsourcing CS yet, you could be missing out on one of the biggest revenue generators for your business. See why customer service outsourcing is a great idea for your growing business ?? Follow us for more useful eComm resources ? #BPO #CustomerSuccess #B2Bsolutions #OutsourcingSolutions #LTVplus
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To outsource or not to outsource? That is the question ?? We have all the answers you need in our new blogs! Deciding whether or not you need to outsource with a BPO company can be confusing, but we’re here to hold your hand through it and help you make the most informed business decision. However, if you answered “Yes”, “Yes”, “Yes”, “No”, “No”, and “No”? to the 4th slide, just skip the long talk and give us a call right away ?? If you need a little more help figuring it out, here are some resources: ?? Everything you need to know about BPO companies - https://lnkd.in/dwqkBwTv ? Why outsourcing is a good idea - https://lnkd.in/dv43indT ?? The ultimate guide to choosing the right outsourcing company - https://lnkd.in/dKK9U5Zb ?? The top 10 best staffing agencies for remote jobs in 2025 - https://lnkd.in/d7MuYbVf #eCommerce #BPO #CustomerSuccess #B2Bsolutions #OutsourcingSolutions #LTVplus
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How can you tell your team they’re slacking without telling them they’re slacking? ?? One of our Senior Team Leads is sharing gems on how to boost your team’s productivity without pointing out their flaws or causing a burnout. Vianca gives tidbits from her experience with one of our clients' feedback and says it’s all about your manner of approach!?Give your team a challenge they can’t resist, and watch their skills and productivity flourish ? ? Watch the episode to learn more of her leadership lessons for CX managers: https://lnkd.in/dy4HbzbJ Follow us for more relatable eCommerce resources ?? #CustomerSuccess #Leadership #B2Bsolutions #OutsourcingSolutions #LTVplus
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Stop ?? losing ?? subscribers ?? from ?? failed ?? payments ?? Your SaaS business cannot afford to miss out on 50% of its revenue this year because your customers' payments aren’t going through. If you’re tired of dealing with this problem and losing subscribers because of it, following these steps could be the solution you need. And if you don’t have the resources or time to get through the list, leave it to experts like Recover Payments! Still not sold? ?? Read the full blog to learn more strategies to help you reduce churn and boost revenue: https://lnkd.in/dab99ssp #CustomerExperience #CustomerSuccess #SaaS #B2Bsolutions #OutsourcingSolutions #LTVplus
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?????? Girls just wanna…do whatever the hell they want! ♀? Happy Women’s month to the girls who make us laugh and yap, the heroines who always bring us our favorite comfort food, the boss babes who slay all day, and the lives of the party who are always ready to take a shot! The category is feminine energy, and today, we’re handing out flowers to the customer success managers, CX nerds, team leaders, newbies, and every other “IT girl” who makes LTVplus such a success. We couldn’t imagine a world without each of you ?? #IWD #InternationalWomensDay #WomensMonth #LTVplus
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Getting quality customer service is like waking up to realize you still have 5 more hours of sleep before your alarm goes off…nothing beats the satisfaction! ?? On a more serious note, what really drives customer satisfaction? Is it just about good customer service, or is it deeper than that? CSAT isn’t a one-time effort; it’s a long-term game based on how you treat customers before, during, and after their purchases. ?? divbrands turned things around with proactive live chat engagement ?? REALTAKAI used AI tools to automate business processes and enhance customer service ?? For TekReplay, a team of dedicated agents handled phone & mail support 24/7 ?? RoC Skincare required beauty and cosmetic experts to handle their customers' needs specially All the brands above have one thing in common: working with LTVplus and our skilled agents! (If this isn’t a sign, what is? ??) Your business might need something else, but relying on experts for full-scale quality support could make all the difference and positively impact your customers' experiences. ?? Read more of our case studies here: https://lnkd.in/dRZ2bhKT #CustomerExperience #CustomerSuccess #B2Bsolutions #OutsourcingSolutions #LTVplus
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Ending the month of love with a special newsletter drop ?? Love is an action word, so we're sharing resources to help you maintain healthy relationships with your customers and support staff. From conflict resolution to tips on long-term commitment, discover how to keep your customers happy regardless of their love language! Give it a read, share it with love, and subscribe for more wholesome eComm content ??
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“When I’m at work, it feels good. I like who I am at work.” Friday feels from our debut podcast episode ?? One of our Senior Team Leads, Vianca Nepomuceno, shares the main reason why she loves working in Customer Experience and LTVplus. Her strong words highlight why it’s important for your personal values to align with the principles at work. If you’re fresh into a career in customer service and need some advice from an expert, this is a must-watch! Episode link in the comments ?? #CustomerService #CareerAdvice #B2Bpodcast #LetsTalkAboutCX #LTVplus