Loop

Headed to eCommerce Expo? ?? We're joining Velstar | Shopify Plus Partner Agency, Descartes Peoplevox, Patchworks and Recharge in hosting a wine tasting (and networking) event after on Wednesday Sept 18th from 6PM onwards at the Good Hotel ?? Register your interest below ?? https://bit.ly/4eliEMp

Be sure to catch John-David Klausner, SVP of Business Development @ Loop, on the Retail Untangled podcast!??? ?? Tune in for the lowdown on how Australian retailers can unlock the full power of their post-purchase experience ahead of peak season??

?? It's that time of year again ?? Winter ‘24 Loop Launches is here! With the holiday season fast approaching, we're here to help you make this your most profitable season yet! ?? Join us on September 26th at 12pm EST to get an inside look at our new features, including: ?? Offset: Consumer-paid returns model covering return and reverse logistics costs, including Return Bar dropoffs ?? Fraud Detection: Minimize fraud risk during peak returns ?? Track by Loop: Branded tracking to keep customers informed Plus, get a sneak peek at what's coming next! Sign up now to explore features that will boost customer satisfaction and streamline your returns ?? ?? ?? https://bit.ly/3ZhJIrp P.S: If you can't make it, sign up anyway! We'll send you the full recording afterward ??

? Just one week left to register! We’re excited to be teaming up with experts from Passport, Flexport, and OneSkin ?? Tune in and expect actionable tips on optimizing store localization, global shipping, and returns, just in time for the holiday rush. We'll be sharing how you can streamline international returns and improve customer experiences during the busiest time of the year. Don’t miss this opportunity to set your business up for success this peak season! Register now ?? ?? ?? https://lnkd.in/e564y2Yp

We’ve been waiting to share this one with you… ?? ?? We asked thought leaders across the ecosystem to record and share their top tips for merchants looking to optimise their tech stack for the holiday season - and they did NOT disappoint ?? Hear hot takes from experts at Gorgias, blubolt, Attentive, HighCohesion, Inventory Planner by Sage, Descartes Peoplevox, and of course, Loop! You'll get insights on how to: ? Reduce returns fraud, optimise your order tracking pages, and integrate your online and offline return data ?? Significantly boost your email and SMS conversion rates ?? Adjust your inventory strategically to meet fluctuating demand ?? Stress test your tech stack to make sure you can handle the peak season load Here's just a taste of what they had to say, so be sure to check out our new free video series, Shopify Stack Hacks: Bite-Sized Tips for Peak Season Tech Optimisation now ?? ?? ?? https://bit.ly/4eBhhcL

Say hello to Order Tracking by Loop ?? With easy-to-build, branded tracking pages for all outbound shipments, merchants can now consolidate returns and tracking into a single solution for a cohesive brand experience that maintains your strong customer experience while increasing operational efficiency. Oh, and it's FREE through peak season! ?? Within three months of utilizing Loop’s Order Tracking solution, Electric Picks Jewelry reduced their customer support inquiries related to new orders by 55.5% ?? “Loop’s Order Tracking has truly elevated our relationship with our customers...we’re able to keep our brand front and center while providing meaningful updates to our customers. Doing so has helped them feel cared for throughout their order’s entire journey.” - Jenna Barone, Senior Operations Manager @ Electric Picks To learn more about how Order Tracking by Loop can benefit your brand, visit the link below ?? https://bit.ly/3Z2RuW3

Did you know that 62% of shoppers have increased expectations for brands to prioritize sustainability? ?? ?? We surveyed 750 Australian consumers to get the inside scoop on how expectations have shifted and what impact sustainability has on shopper behaviour ???? ?? Spoiler alert, you could be missing out on higher order values, increased repeat purchase rates, and word of mouth recommendations if you're not prioritizing sustainability. Here are a few of our top takeaways from the report & be sure to check out the full report for all of the info you need to implement more sustainable practices and drive increased customer loyalty ?? https://bit.ly/3X7BZts

Ecommerce has faced major challenges with inflation, rising acquisition costs, and dropping customer loyalty. Thriving now requires a strategy built on trend monitoring and resilience ?? ?? We gathered insights from Karlie Vanderpluym, Solutions Consultant at our partner agency, Convert Digital, on how ecommerce brands can stay ahead in a rapidly evolving market. Vanderpluym shared that her top clients are closely monitoring the landscape, with a strong focus on these key trends: ?? Total cost of ownership ?? Tech consolidation ?? Streamlining of operations ?? Monitoring customer behaviour Click the link below to learn how to revamp your strategies and stay competitive ?? https://bit.ly/4e2auZk

?? Exciting News! ?? We're thrilled to announce our new integration with TryNow.com! Through this partnership, customers can now enjoy a fitting room experience from the comfort of their home, along with a seamless returns process with Loop. With TryNow x Loop, brands can elevate the shopping experience, drive incremental profit, and build lasting customer relationships ?? Check out our latest blog on how TryNow x Loop can boost CLTV?? ?? ?? https://lnkd.in/e8W6uz4y

Is your brand on the Smart Path to Profit in 2024? ?? Our latest report is packed with insights that can help you drive growth and boost profitability in an evolving ecommerce landscape - implementing fees is just one of them! ?? For enterprise businesses, get the strategies leading brands are using: https://bit.ly/3MnSKf5 ?? For small to medium businesses, uncover actionable steps to scale efficiently: https://bit.ly/3Xn3Wi5 Discover the key to a profitable 2024 with these essential guides. Dive in and get on the smart path to turning returns into revenue opportunities ?? Download your tailored report now!