LogRocket

LogRocket

软件开发

Boston,Massachusetts 13,252 位关注者

Stop guessing about your digital experience - Session Replay | Product Analytics | Error Tracking

关于我们

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

网站
https://logrocket.com
所属行业
软件开发
规模
501-1,000 人
总部
Boston,Massachusetts
类型
私人持股
创立
2016
领域
Product Analytics Software

产品

地点

  • 主要

    87 Summer St

    US,Massachusetts,Boston,02110

    获取路线

LogRocket员工

动态

  • 查看LogRocket的公司主页,图片

    13,252 位关注者

    ?? Introducing Galileo AI, the newest member of your product team — reinventing how digital product teams create great digital experiences. In today’s digital-centric world, product teams are tasked with owning critical KPIs: conversion, adoption, retention, and more. When those KPIs don’t perform as expected, teams dig through massive amounts of data to figure out why. ?? ?? Too often, though, those teams fail to find the root cause of a conversion or adoption problem because the important issues are buried in all their data. ?? ?? That’s where Galileo comes in: ??♂? Galileo watches every user session in your app ?? Gains a human-like understanding of your app and its flows ?? Surfaces the most impactful user struggle and behavior patterns ?? Guides teams on where to invest for creating great user experiences ?? Each issue comes with session replays to see exactly what went wrong Find out why Common App (yes, the site used by millions of students to apply to colleges) uses Galileo to identify critical issues impacting students, saying: “In the past, we might hear that something was wrong with our application submission flows, but figuring out the root cause and its impact was a time-consuming process, and we couldn’t be sure that the changes we made would move the needle. LogRocket’s AI capabilities easily allow teams across Common App to proactively identify the highest-impact issues and their causes in the areas of our app we care about the most.” Read the whole blog post here: https://lnkd.in/esn2Kb5W

    • 该图片无替代文字
  • LogRocket转发了

    查看Emily Kochanek的档案,图片

    Podcast Producer and Host for PodRocket + LaunchPod | Content Marketer | Brand Marketer | SaaS | ?????

    Today on LaunchPod, our guest is Julie Acosta, Director of eComm and Marketing Analytics at NOBULL , a fast-growingBoston-based footwear and apparel brand. For Julie, curiosity has a funny way of making you change course. As she originally set out to avoid numbers by going to university for marketing, but as she began developing her career, she found that understanding and working with data made her more effective at understanding her customer base. It was at AutoZone, where her path really changed, as Julie went from merchandising to building AutoZone’s first eCommerce Analytics team from the ground up. By bridging the digital and in-store experiences, her team altered the company’s understanding of how the two were linked, including how new product lines can grow existing lines and how online customer behavior influences in-store purchases. Listen now! ?? YouTube: https://lnkd.in/eKEbWbNc ?? Spotify: https://lnkd.in/eRDBdWsM ?? Apple: https://lnkd.in/egVFqKMh Other key takeaways: ?? How to balance data with usability and how analytics can’t always tell you everything ?“I have always had really smart people on my team, like data scientists that were just phenomenal at modeling and just doing some more advanced analytics. That team would be more focused on transactions and the other half of my team was more focused on behavior. And that was leveraging things like Adobe Analytics to go and understand what's going on from a customer journey standpoint. And so there was a lot of reading between the lines and mix of like art and science.” ??How B&M and e-commerce are inextricably linked and by synchronizing the two you can create a cohesive customer journey strategy ?“Online was supplemental to our overall business; our true core business was brick and mortar. AutoZone has been very successful at that. Online is, a crucial part because you can't ignore it, but also knowing that from a conversion standpoint, we know a lot of customers are going online and then they're buying in-store.” ?“You need to cut through all the bullsh*t to get them to their end goal. And the only way to do that is going back to that consumer behavior, really understanding what was their intent of their journey. Do you really understand that as an owner of the website, whether you're a product owner, analytics, or a a merchant, do you understand why your customer is engaging with that product or engaging with that part of your site? If you do, great, make sure you've got a good vision on how to make it the best experience possible.” ??How to solve perceived customer cannibalization ?“At the end of the day, what it did show is that there really wasn't cannibalization happening. We were able to show through the numbers, through this additional offering, something that nobody thought something as simple as a lead time would draw up that much business. And it was significant.” More on Julie: ?Spotlight interview: https://shorturl.at/Md6SR

相似主页

查看职位

融资