LogRocket

LogRocket

软件开发

Boston,Massachusetts 13,271 位关注者

Stop guessing about your digital experience - Session Replay | Product Analytics | Error Tracking

关于我们

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

网站
https://logrocket.com
所属行业
软件开发
规模
501-1,000 人
总部
Boston,Massachusetts
类型
私人持股
创立
2016
领域
Product Analytics Software

产品

地点

  • 主要

    87 Summer St

    US,Massachusetts,Boston,02110

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LogRocket员工

动态

  • 查看LogRocket的公司主页,图片

    13,271 位关注者

    ?? Introducing Galileo AI, the newest member of your product team — reinventing how digital product teams create great digital experiences. In today’s digital-centric world, product teams are tasked with owning critical KPIs: conversion, adoption, retention, and more. When those KPIs don’t perform as expected, teams dig through massive amounts of data to figure out why. ?? ?? Too often, though, those teams fail to find the root cause of a conversion or adoption problem because the important issues are buried in all their data. ?? ?? That’s where Galileo comes in: ??♂? Galileo watches every user session in your app ?? Gains a human-like understanding of your app and its flows ?? Surfaces the most impactful user struggle and behavior patterns ?? Guides teams on where to invest for creating great user experiences ?? Each issue comes with session replays to see exactly what went wrong Find out why Common App (yes, the site used by millions of students to apply to colleges) uses Galileo to identify critical issues impacting students, saying: “In the past, we might hear that something was wrong with our application submission flows, but figuring out the root cause and its impact was a time-consuming process, and we couldn’t be sure that the changes we made would move the needle. LogRocket’s AI capabilities easily allow teams across Common App to proactively identify the highest-impact issues and their causes in the areas of our app we care about the most.” Read the whole blog post here: https://lnkd.in/esn2Kb5W

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  • 查看LogRocket的公司主页,图片

    13,271 位关注者

    Check out today's episode of LaunchPod where we talk to Prabhath Nanisetty! We also launched LaunchPod's own YouTube channel, so if you're enjoying our conversations with PM leaders, be sure to check it out and subscribe! Watch here: https://lnkd.in/gQDppGgy

    查看Emily Kochanek的档案,图片

    Podcast Producer and Host for PodRocket + LaunchPod | Content Marketer | Brand Marketer | SaaS | ?????

    On today’s episode of LaunchPod, Jeff Wharton talks with Prabhath Nanisetty, Global Head of Industry for Retail Data, Technology, and Quick Commerce at Snowflake, about how his career started from working as an engineer at Procter & Gamble, where he transitioned into product and worked his way up to leadership at P&G, InfoScout (Numerator), and Snowflake. Check it out now! ?? YouTube: https://lnkd.in/gQDppGgy ?? Spotify: https://lnkd.in/gD2uQh9G ?? Apple: https://lnkd.in/gD84YxKn We also have a new YouTube page specifically for LaunchPod! If you enjoy our content, be sure to follow us and click the notification button: https://lnkd.in/grPa_6mA Key Takeaways: ?? Why it’s not the model, it’s the inputs you use to get the model that’s important why you have to dig into the core details of the most important inputs ? “How to get more accurate is, like all good data modelers or forecasters, you realize it's not necessarily the model. It's the inputs that you use to get the model. One of the big insights here is really making sure that we involve a lot of these multifunctional individuals in providing those inputs.” ?? How to look beyond just ROI to what really drives the business ? “Where it gets really interesting is what's I think what P&G profit ROI; you want to drive certain vehicles until they stopped being a net positive for you. The ROI that you're getting outweighs the costs that you're spending in there. And so there's a point where you can keep going and it's still a great decision to go past this point where your ROI goes down, but you're still driving cases of product or installs. Now, the other consideration is what are you trying to do as a business? Are you trying to get acquire customers because you're still new? Or are you well known and you're really trying to keep like mindshare? And I think , these are all considerations.“ ?? The packaging lesson every product manager should know ? “We needed to really think differently about some of the early adopters and allow for a lot more flexibility. Right. Cause in that case, you know, you're still trying to drive the business. You're still trying to show value to your early investors, but at the same time, your earliest customers are some of your like biggest risk-takers. And so we had to make that right because there are other ways for them to give you value. Why honing his product skills at P&G, where PM was invented, set him up for his whole career When I started full-time at PNG, it was in a role where it was, 'Hey, we've got some ideas that consumers have thought about or we've thought about. Can we take these ideas, actually go demonstrate them on the lab scale? Let's try a bunch of things and then let's test them with actual consumers and see where there's actually a physical, real performance difference. And where there is, let's go try to scale that up and see if this is a viable product.'” Thanks for coming on, Prabhath!

  • LogRocket转发了

    查看Emily Kochanek的档案,图片

    Podcast Producer and Host for PodRocket + LaunchPod | Content Marketer | Brand Marketer | SaaS | ?????

    Today on LaunchPod, our guest is Julie Acosta, Director of eComm and Marketing Analytics at NOBULL , a fast-growingBoston-based footwear and apparel brand. For Julie, curiosity has a funny way of making you change course. As she originally set out to avoid numbers by going to university for marketing, but as she began developing her career, she found that understanding and working with data made her more effective at understanding her customer base. It was at AutoZone, where her path really changed, as Julie went from merchandising to building AutoZone’s first eCommerce Analytics team from the ground up. By bridging the digital and in-store experiences, her team altered the company’s understanding of how the two were linked, including how new product lines can grow existing lines and how online customer behavior influences in-store purchases. Listen now! ?? YouTube: https://lnkd.in/eKEbWbNc ?? Spotify: https://lnkd.in/eRDBdWsM ?? Apple: https://lnkd.in/egVFqKMh Other key takeaways: ?? How to balance data with usability and how analytics can’t always tell you everything ?“I have always had really smart people on my team, like data scientists that were just phenomenal at modeling and just doing some more advanced analytics. That team would be more focused on transactions and the other half of my team was more focused on behavior. And that was leveraging things like Adobe Analytics to go and understand what's going on from a customer journey standpoint. And so there was a lot of reading between the lines and mix of like art and science.” ??How B&M and e-commerce are inextricably linked and by synchronizing the two you can create a cohesive customer journey strategy ?“Online was supplemental to our overall business; our true core business was brick and mortar. AutoZone has been very successful at that. Online is, a crucial part because you can't ignore it, but also knowing that from a conversion standpoint, we know a lot of customers are going online and then they're buying in-store.” ?“You need to cut through all the bullsh*t to get them to their end goal. And the only way to do that is going back to that consumer behavior, really understanding what was their intent of their journey. Do you really understand that as an owner of the website, whether you're a product owner, analytics, or a a merchant, do you understand why your customer is engaging with that product or engaging with that part of your site? If you do, great, make sure you've got a good vision on how to make it the best experience possible.” ??How to solve perceived customer cannibalization ?“At the end of the day, what it did show is that there really wasn't cannibalization happening. We were able to show through the numbers, through this additional offering, something that nobody thought something as simple as a lead time would draw up that much business. And it was significant.” More on Julie: ?Spotlight interview: https://shorturl.at/Md6SR

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