Locobuzz

?? ?????????????????????? ???? ?????????? ???? ????????????????! ?? A decade ago, we set out to make a difference — one interaction at a time. Today, as we celebrate this incredible journey, we’re excited to bring together our rich heritage and a bold vision for the future. ???????? ???? ???? ?????????? ???????? ???? ?????? ???????????? ?????????????????????? ?????????????? ?????????????? ????????????, ????????????. A big thank you to everyone who has been part of our story — ???????? ???? ???????? ?????????? ???? ???????????????? ?????????????? ??????! This isn’t just a celebration. It’s a tribute to the past and a leap into the future. A bold new way for leaders to harness the power of social intelligence — designed, built, and perfected on home soil. ?? A legacy, captured in pages — ?????? ?????????????????? ???????????? ?????????? ????????. ? A revolution in intelligence — ????, ?????????????????? ?????? ?????????????? ??????????????. ?? A gathering of minds that have shaped this journey — ??????. Looking forward to celebrating together! #10YearsOfShapingExperiences #10YearsOfTheBuzz

You send a text—carefully crafted, maybe even rewritten a couple of times. You hit send. And then… you wait. You check once, you check twice, and then some more. Still no reply. Minutes pass. Then hours. The anticipation fades into doubt. Maybe they’re busy? Maybe they’ll reply later? But deep down, you know—you’ve been left on read. That’s exactly how customers feel when they reach out to a brand and get nothing in return. ?? They ask a question. No reply. ?? They complain about an issue. Silence. ?? They leave feedback. Ignored. And just like that, the spark is gone. Customers don’t expect perfection, but they do expect acknowledgment. A response. A sign that you care. But when they get radio silence—or worse, a cold, automated message that doesn’t even address their concern—they move on. And once they’re gone, they’re not coming back. ?? 72% of customers expect an immediate response. ?? 53% will leave if they feel ignored. Because whether it’s love or business, being left on read is the fastest way to lose someone. So, are you keeping the conversation alive, or are your customers watching your ‘typing…’ disappear? Let's keep #ShapingExperiences, one interaction at a time. #Reputation #ORM #CustomerSuccess #CXM #CustomerExperience #Marketing #GenerativeAI #Automation #Tech #Innovation

Two days, endless conversations, and one clear insight—retailers aren’t just looking for technology; they want solutions that directly impact revenue, efficiency, and customer loyalty. At Booth D18, we had in-depth discussions with retailers, e-commerce heads, and CX leaders about the challenges they face daily. Here’s what mattered most to them—and how Locobuzz delivers real value: ? Proactive Reputation Management – Brands wanted to stay ahead of negative reviews before they impact sales. Our real-time sentiment tracking and automated alerts ensure they can take action before a crisis escalates. ? Reducing Response Time & Service Bottlenecks – Quick resolutions mean higher retention. Retailers loved how our AI-powered automation and unified ticketing system help reduce response times by up to 60%, leading to better customer satisfaction. ? Turning Social Engagement into Sales – Customers talk about brands online, but are retailers listening? With our social listening + engagement analytics, brands can identify purchase intent, track competitor trends, and optimize campaign messaging in real time. ? Omnichannel Customer Support – Shoppers jump from WhatsApp to Instagram to email—and expect seamless support. With Locobuzz’s unified platform, retailers can manage all conversations in one place for a frictionless CX. ? Data-Driven Decision Making – No more gut-feeling marketing. Our AI-powered analytics provide deep insights into customer behavior, campaign performance, and emerging trends, helping brands make smarter, faster decisions. What stood out? ?????????????????? ???????? ??????????, ??????????????, ?????? ?? ????????????????-?????????? ????????????????. It’s not just about adopting AI—it’s about using it to create real impact. A huge thank you to everyone who joined us at #RLS2025! Let’s keep the momentum going and build the future of retail—one seamless experience at a time. ?? #CorporateEvents #CXM #CustomerExperience #GenerativeAI #Retail #Ecommerce #RetailLeadershipSummit2025

21 days away from a night unlike any other. A decade of transformation, a legacy built on innovation — and now, a moment that will define the future. On March 21st, amidst an iconic setting, we unveil more than just our next chapter. A rare, private experience awaits, where visionaries converge, boundaries are redefined, and a new era in intelligence begins. The stage is set. Exclusivity isn’t invited— it’s reserved. Tune in here to get updates on what's more to come, till then let's keep #ShapingExperiences, one interaction at a time.? #CustomerExperience #Event #CXM #Marketing #ORM #GenerativeAI #ChatGPT #Tech #Innovation

The?Retail Business Management?event is here, and we’re at?Booth D18, Bombay Exhibition Centre! ?? ???Value Props for Retail Businesses: ??Digital Command Centre: - Gain real-time insights into customer behavior, trends, and preferences. - Monitor and manage all customer touchpoints from a single, unified platform. - Make data-driven decisions to enhance operations and boost sales. ??Location-Specific QR Code Feedback Forms: - Capture hyper-local customer feedback instantly with QR codes. - Identify area-specific pain points and opportunities for improvement. - Build stronger customer relationships by acting on real-time insights. ??AI-Powered Customer Engagement: - Deliver personalized experiences that drive loyalty and repeat business. - Automate responses and streamline customer interactions for efficiency. #CorporateEvents #Mumbai #GenerativeAI #CustomerExperience #cxm #Marketing #SocialListening #ORM

First impressions sell. Lasting experiences build brands. Meet us at Booth D18 on Feb 27-28 at Retail Leadership Summit at the Bombay Exhibition Centre to see how Locobuzz empowers retail businesses with AI-driven customer engagement and marketing intelligence. Join us to: ? Boost Customer Experience – Improve resolution rates, automate responses, and deliver seamless support across channels. ? Maximize Marketing Impact – Track customer sentiment, analyze trends, and personalize campaigns with real-time insights. ? Unify Engagement – Manage social, chat, and support interactions from a single platform for a frictionless experience. ? Drive Conversions – Identify sales opportunities through AI-powered analytics and optimize customer journeys. #CorporateEvents #Mumbai #GenerativeAI #CustomerExperience #cxm #Marketing #SocialListening #ORM

Some milestones deserve more than just a celebration. ? Something extraordinary is unfolding behind closed doors this March—an exclusive experience reserved for a select few leaders shaping the future of their industries. We won’t reveal too much just yet, but here’s what we can say: ? A historic venue, hosting an experience like never before. ? A private, curator-led showcase of rare artifacts—seen by only a few. ? A first glimpse at an innovation that could redefine marketing intelligence. It’s not an invite—it’s a heads-up. Because moments like these? You’ll want to be in the know. Stay close. More details soon. Till then, let's keep #ShapingExperiences, one interaction at a time. ?? #Events #10years #Anniversary #CXM #CSM #CustomerExperienceManagement #GenerativeAI #ProductLaunch #CorporateEvent #Celebration #milestone #Mumbai #Startup #innovation #technology #thoughtleaders #cxo #cmo #marketing #orm

Struggling to connect your social data with your CRM? ?? Say goodbye to juggling platforms and hello to seamless workflows! ?? Imagine this: customer inquiries from social channels auto-syncing into Salesforce, smart AI suggestions guiding your responses, and instant ticket summaries helping you act faster than ever. ?? With Locobuzz, you bring your social data directly into Salesforce, transforming every interaction into an opportunity for growth and satisfaction. ?? ? Results that speak: ? 40% faster response times ? 30% higher first-contact resolution rates ? A unified view of your customers for truly personalized CX Let’s make customer experience smarter, smoother, and more impactful. Why work harder when you can work smarter with Locobuzz? ?? Ready to transform your CX? The future is one seamless connection away. For more information visit www.locobuzz.com or contact [email protected] #CustomerExperience #CX #SocialListening Salesforce #GenAI #Marketing #CSM #CustomerSuccessManagament #SocialMedia #CXM #Startup #B2B #Tech #Trends #ArtificialIntelligence #CRM #ORM #SocialMediaMarketing

Game-changer for customer experiences across industries - Artificial Intelligence. Here’s how it’s driving value where it matters most: ?? Retail: AI is creating seamless, personalized shopping journeys—think tailored recommendations, smart inventory management, and chatbots that feel like your personal concierge. ?? Healthcare: From virtual health assistants to predictive diagnostics, AI is making patient care faster, smarter, and more accessible. ?? Banking: Fraud detection, instant loan approvals, and AI-driven insights are transforming how we interact with financial services. ?? Media: Ever noticed how your favorite content just finds you? AI is curating personalized experiences, keeping audiences engaged and loyal. ?? Insurance: Claims processing is now faster and more accurate, while AI is enabling hyper-personalized policies that truly fit customer needs. The question isn’t if AI will impact your industry—it’s how soon you’ll leverage it to stay ahead. Ready to rethink CX? Let’s talk at [email protected] or visit us at www.locobuzz.com #CX #CXM #CSM #GenerativeAI #Retail #Finance #Healthcare #Hospitality #Ecommerce #Media #Marketing #ORM #BFSI #Insurance #Marketers #CustomerSuccessManagement #Automation #infographic

March's here, and your content calendar isn’t going to fill itself. Stop stressing over last-minute posts and endless brainstorming sessions. ?? With our ready-to-use template, you’re not just planning, you’re setting yourself up for a smooth ride this month. ?? This is the perfect content calendar to help you stay organised and ahead of the game. You’ve got everything you need to map out your month—no more chaos or scrambling at the last minute. Just plug in your ideas, schedule, and let the content flow. And when you’re ready to go live, Locobuzz has got your back. Schedule and publish posts on the fly, all while keeping your strategy in check. No stress, just seamless execution. ?? https://lnkd.in/dWBsSUy3 #SocialMedia #SMM #marketing #CX #CustomerExperience #GenerativeAI #Analytics #BrandManagement #FreeTemplate #SocialListening #CSM #CustomerSuccess #NewYear #2025 #Trends2025 #socialmediaqueen #socialmediamanager #socialmediatips