Liquid Voice

We had a blast at #BAPCO2025 last week??? It's always a pleasure to meet so many new faces, as well as catching up with familiar ones. In particular, we loved hosting an exciting roundtable discussion on UK public safety organisations and how they can drive performance and empower staff with cutting-edge AI. This is what we learned:? ???Trust and privacy remains a top priority. There is distrust of technology and AI, especially concerning data storage and privacy, from the perspective of citizens. ???A "circle of trust" approach is needed. Champions to advocate for the technology, and multiple partners supporting different areas in control rooms to build a full support network of next gen technology for efficiency and cost savings. ???Empower, don't replace. Systems should assist decision-making without removing human control. ???Automation in call handling. Auto-tagging calls and transcription could improve efficiency by as much as 75% in some cases. ????Data capture needs a revamp. Emergency service teams need better ways to collect and consolidate additional data, such as text messaging and CCTV. Were you there too? What were your key takeaways from BAPCO Annual Event? Tell us in the comments???

Day One at BAPCO Annual Event ? Thank you to John Taggart and Pete Moore for joining Helen R. and Chris Burden at our roundtable discussion on how UK public safety control rooms can drive performance improvements and staff empowerment with modern technologies ???? #public #safety #ambulance #police #fire #service #technology #communications #critical #ai #bapco #bapco2025

Come and visit Chris Burden and Helen R. today at our pod in the #AI discussion area of the BAPCO Annual Event You can also take home a coaster with AILSA by Liquid Voice on! #public #safety #bapco #bapco2025 #emergency #services #bluelight

?? Heading to #BAPCO today? Come say hello! ?? The Liquid Voice team will be stationed at our pod in the AI Learning & Discussion area, ready to chat all things AI, innovation, and the future of emergency control rooms. We’re also hosting a roundtable on how UK Public Safety organisations can drive performance and empower staff with cutting-edge tech - don’t miss it! Find out more about BAPCO and what we'll be discussing here: https://lnkd.in/gM9haxff #BAPCO2025

Check out the new AILSA for Emergency Services datasheet ?? Packed full of actionable insights for UK and APAC ambulance teams, boosting efficiency and minimising staff attrition. Embrace simple yet effective AI-powered tools at your disposal, such as sentiment analysis and stress monitoring, and chart a course for long-term success. View here: https://lnkd.in/etr7RCfv

Start transforming your ambulance teams today - the new whitepaper from Liquid Voice is here ?? 'The Answer to Improving Performance and Staff Retention for Ambulances' explains how modern technologies such as stress monitoring, sentiment analysis and automation are levelling up control room operations - ensuring that citizens are better served by high-performing control rooms. Download it for free now, and equip your ambulances with the tools to save lives faster: https://lnkd.in/eSfWr-hM

We're #hiring! If you're passionate about technology?and have proven technical experience working as a Senior Developer in a fast-paced and friendly environment, consider joining our Development team here at Liquid Voice! Take a look at the type of candidate we are looking for ????: https://lnkd.in/eaZzWC_6 If you would like to apply please email [email protected] and include a copy of your CV and covering letter. Strictly no agencies, thank you.

Less than TWO WEEKS to go until we welcome you all to the UK’s leading event for Public Safety IT & Communications! ?? Take a look at what you can expect in 2025! ?? ?? Conference Sessions – 60+ The CPD Group Events -accredited sessions, including three dedicated Emergency Services Network (ESN) talks. ?? Wearable Tech Zone – Sponsored by Peter Jones ILG, showcasing the latest wearable tech innovations. ?? AI Learning & Discussion Zone – Featuring Amazon Web Services (AWS), Liquid Voice, Police Digital Service, Black Marble & Pocketalk, exploring AI’s role in public safety. ?? Guided Tech Tours – Experience guided tours on dedicated topics including Connected Vehicles, Control Rooms, Smart Cities & more! ? BAP&CO To Go! – Free breakfast bap & coffee for the first 200 visitors on the second day, Thursday 6 March. ?? BAPCO Annual Dinner, sponsored by Zebra Technologies – A night of recognition & networking, featuring special guest speaker Martine Wright MBE. Don’t miss out, registration is free! ?? https://lnkd.in/eUws4y8m

Our friend AILSA has the power to level up UK ambulance control room teams. Here's how ?? Learn more in the full report: https://lnkd.in/eSfWr-hM

We're exhibiting at #BAPCO in March. Who else is attending? You can find us in the AI Learning & Discussion area, and we'll even be hosting a closed roundtable on how AI-powered analytics can improve performance, provide efficiency savings, and support staff retention for Control Rooms. Discover more here: https://lnkd.in/gM9haxff British APCO