LinkLive

Headed to Candescent Accelerate in New Orleans this week? Come say hi to the LinkLive team at Booth #409 and see how we’re transforming secure conversations with AI-enabled communication tools built for highly regulated industries. ?? March 31 – April 2 ?? Booth #409 ?? Happy Hour at Dave & Buster’s – Monday @ 8PM Let’s connect! https://hubs.ly/Q03dybVP0 #Accelerate25 #DigitalBanking #FinTech

Why is LinkLive attending CSI CX25? Because in banking, trust isn’t optional—it’s essential. We’re excited to connect with attendees in the Tech Hub and showcase how our secure, AI-enabled communications platform empowers FIs to support every customer touchpoint, no matter the channel. ? AI-enabled agent support ? Compliant, secure messaging from anywhere ? Real-time, encrypted communications—voice, video, chat, and more Meet Mike, Kim, Darby, or Cody at the event—we’re here to help you future-proof your CX. https://hubs.ly/Q03dyrpy0 #CX25 #DigitalBanking #FinTech

After a full day of great conversations at Candescent Accelerate, it’s time to unwind! LinkLive is hosting a Happy Hour you won’t want to miss: ?? Dave & Buster’s ??? Monday, March 31 ? 8PM Whether you're a new face or an old friend, come raise a glass with us and talk tech, CX, or just who’s winning on the air hockey table. No pitch. No pressure. Just good vibes, stronger connections, and great people. See you there? https://hubs.ly/Q03dxNXK0 #Accelerate25 #HappyHour #DigitalBanking

?? LinkLive is headed to CSI CX25 in Orlando! We’ll be in the Tech Hub, ready to talk secure, AI-enabled communication that helps highly regulated organizations deliver better outcomes—at scale. ?? March 31 – April 2 ??? Find us in the Tech Hub Let’s connect! https://hubs.ly/Q03dyqv90 #CX25 #DigitalBanking #Cybersecurity

Why is LinkLive heading to Candescent Accelerate? Because real customer conversations deserve real security—and smart support. We’ll be at Booth #409 showcasing our AI-enabled, secure messaging platform designed for financial industries. It’s not just about tech—it’s about empowering contact center agents, field workers, and service teams with tools that drive better outcomes. ? AI-enhanced agent support ? Secure communications across all channels ? Real-time, compliant messaging from any device Come talk to Pat, Nate, Russ, Mike, or Sam—we’re excited to connect! Booth #409 | March 31–April 2 https://hubs.ly/Q03dyn8Q0 #Accelerate25 #DigitalBanking #FinTech

?? "Just improve efficiency," they said. ?? "It's that simple," they said. But transforming customer service into a seamless, trust-building experience? That’s a tall order. But customer support teams aren’t just improving efficiency; they’re redefining how agents connect with customers. By focusing on: ?? Human-first workflows ?? AI that empowers, not replaces See the strategies behind more successful conversations --> https://hubs.ly/Q031WlXb0 #CustomerSupport #CX #CustomerExperience

2024 had its challenges. Burnout, inefficiency, and juggling disconnected systems often felt like being stuck on repeat. For 2025, let’s change the tune: ?? Swap “Under Pressure” for “Walking on Sunshine.” ?? Replace chaos with confidence. What’s your 2024 playlist? And what’s your anthem for 2025? Share your thoughts below! ?? Ready to remix your strategy? Check out the playlist for a successful 2025: https://hubs.ly/Q02_Brxn0 #customerservice #wrapped2024 #ccaas

AMAZING! ?? We’re excited to share that LinkLive has been named in the Forrester Q4 2024 CCaaS Landscape Report! This recognition underscores for us the power of our secure, human-centric, AI-enabled features such as Agent CoPilot and Chatbot IVA. LinkLive’s all-in-one Customer Engagement Platform continues to empower the world’s most highly regulated industries to achieve efficiencies and deliver exceptional agent and customer experiences. ?? Read more: https://hubs.ly/Q02-BVXW0 #CCaaS #ContactCenter #AI #AgentExperience #CustomerExperience #AnalystReport #LandscapeReport

Unrivaled security in customer engagement? That's LinkLive. We're proud to be the only embedded contact center solution with HITRUST r2 certification - twice! Learn how we're setting the gold standard in data protection for regulated industries. Read the blog here: https://hubs.ly/Q02Ypr550 #CyberSecurity #CustomerEngagement #ConnectWithTrust #DataSecurity #HITRUSTr2 #ContactCenter #CCaaS

Celebrating National Information and Referral (I&R) Day! Today, we recognize the essential role of information and referral specialists in our communities. Your unwavering commitment to connecting individuals with crucial resources is invaluable. On behalf of the LinkLive team, thank you for your hard work and dedication! Let’s continue to advocate for the vital services that support those in need. Together, we can create a more informed and connected society. #NationalIRDay #CommunitySupport #LinkLive #ThankYou #Unwavering