Lighthouse Technology Services

Happy Thanksgiving! ??????

Problem-solving in tech actually involves quite a bit of creative thinking, as Mark Rizzo explains ?? Whether it's triaging issues across multiple clients, building relationships with clients and understanding their environments - the work of our technology services team goes beyond just the technical expertise! It's this type of commitment to service that led to our team winning the InfoTechWNY 2024 Excellence in Tech Services team award. Learn more from Mark's expertise - including a few lessons learned from one of the biggest names in the tech world: https://lnkd.in/ehHTf6mM #BeALighthouse #TechnologyServices #CustomerService

Is it ever too early to get in the holiday spirit? ?? Thanks to Michael McCourt for organizing a fun afternoon of building gingerbread houses as a team yesterday! #BeALighthouse

How do you help consultants develop and integrate into your team? What systems do you have in place to enable them to do their best work? Creating a desire for excellent consultants to join as full-time employees can impact the success of your whole team - and leads to several other changes that can benefit your employer brand! #BeALighthouse #TalentRetention

With 2025 planning underway, know that there are more ways than just full-time, direct hiring to support your technology team's growth. Whether for flexibility, or cost savings, or accessing specialized skills, contract and contract-to-hire staffing are avenues worth considering. And down the line, those consultants you hire could be a great fit to join the team as full-time employees! Head to our blog for more from Brenda Czyz, CTR on contract staffing and how to develop consultants that become great full-time hires: https://lnkd.in/dFHpkvGK #BeALighthouse #TalentRetention #ContractStaffing

One of the best parts of working with an IT managed services partner? Having a team in your corner that's dedicated to keeping your team moving. Our team prides themselves on fast responses to incoming service requests. When technology is getting in the way of team members doing their best work, we want to put them at ease while we find a solution as quick as possible. Thanks Mike for the kind review to a recent service request! And if we can help your team better manage your technology environment in the new year, we'd love to have a conversation: https://lnkd.in/ea2PHjW3 #BeALighthouse #TestimonialTuesday

Technology touches every part of the work we do - so the relationships built with the team managing your technology can positively impact your operations! Jason Gunnells, MBA talks through the initial steps on building a new IT services partnership, and how his team lays the foundation for trust from the start. Learn more from Jason and Joe Ray over on our YouTube page: https://lnkd.in/eURQAqMg #BeALighthouse #ITServices #Technology

Co-managed IT is a game changer for businesses looking to enable their in-house technology team members to focus on what they do best! IT professionals working at SMBs are often overloaded, and in a co-managed partnership, an effective division of labor combined with positive communication equals tech success. Between service desk support, infrastructure management, and ongoing projects, there's always a lot to cover - and our team is here to help!

When we talk about what it means to #BeALighthouse, part of that is resilience, guiding people to the solutions they need, and knowing they can count on us. And in our technology services work, this looks like keeping your team connected to the tools they need to do their best work! Thanks Stephani for this kind review in response to a recent service ticket! #TestimonialTuesday

Many small business owners believe they are too small to be targeted by cybercriminals. Yet one in three SMBs have actually been hit by a cyberattack in the past year. That's according to a new study released by research firm Bredin: https://lnkd.in/gcCvns4Y Closer to home, there is a very personal impact of a cybersecurity incident in a small business. A breach in your business’s security may be seen as a breach of local customers' trust in your business. That could be a hard obstacle to overcome in the future, leading to significant setbacks. Investing in the right technology and talent, not just for cybersecurity but for everyday management of your technology environment, is an investment in the long-term success your business.