Liberate

Sustainable growth starts with customer obsession. Companies that listen and prioritize pricing and service win in the insurance market. Eric Brandt, President of Second Horizon Solutions, explains how customer-led strategies drive long-term success. Tune in to the Insurance Experience podcast to learn more! Full episode: https://lnkd.in/eJQkY4gp #InsuranceExperience #CustomerExperience #CustomerService #Insurance

AI has created opportunities for growth not seen in decades for the Independent Agencies. Whether you're a Top 100 agency or on Mainstreet, Artificial Intelligence will impact agency growth and efficiency unlike anything we've ever seen. Read the White Paper from Liberate to learn how to leverage AI to achieve profitable growth (even in a hard market) ??https://bit.ly/3FtJu8R ??Provide 24/7 customer service with zero hold time. ??Capture and retain more business. ??Automate routine tasks to boost efficiency and client retention. ??Deliver multilingual support to new and existing clients. Get the whitepaper now ?? https://bit.ly/3FtJu8R #sponsored #AI #customerexperience #insuranceagency

AI excels in handling repetitive, administrative tasks, freeing up human teams for judgment-intensive decisions, says Charlie Wendland, Head of Claims at Branch Insurance. Although AI isn’t replacing humans in claims outcomes, it is transforming the back office and enhancing processes like data collection for first notice of loss. Strategic implementation is key to success. Tune in to the Insurance Experience to learn more! Full episode: https://lnkd.in/gzg2h6eu #InsuranceExperience #CustomerExperience #CustomerService #Insurance

In a recent episode of the Insurance Experience, Ryan Eldridge, Co-founder and CTO of Liberate, reflects on how what once required large teams and significant investment can now be achieved with fewer resources and lower costs. As technology advances at an unprecedented pace, the cost of implementation and maintenance is dropping every six months, opening doors for more businesses to innovate efficiently without breaking the bank. Listen now for more of Ryan’s experience! Full episode: https://lnkd.in/gs2c_e2U #InsuranceExperience #CustomerExperience #CustomerService #Insurance

Founder of RIGHTSURE , Jeffery Arnold, warns that company culture doesn’t happen by accident — it requires intentional leadership and strategic hiring. One bad hire can erode culture from within, so leaders must be vigilant and place guardrails to protect their organization’s values. Fostering a positive culture starts with intentional decision-making and building a vision for success. ? Tune in to the Insurance Experience podcast, to learn more from Jeff! https://lnkd.in/gPeTqWBv #InsuranceExperience #CustomerExperience #CustomerService #Insurance

We’re excited to welcome Brandon Miller and Falcon Insurance Group LLC to our family of Voice AI FNOL clients. Our solution will help them continue to elevate customer satisfaction by providing a consistent, 24/7, bilingual First Notice of Loss experience. #VoiceAI #FNOL https://lnkd.in/g7mMFR9m

Reduce overhead. Improve retention. Capture more opportunities. Do you feel like you’re in constant pursuit of these goals? Many insurers are, but some have finally cracked the code by incorporating Voice Ai into their service toolkit. Find out two clear ways that agencies, MGAs and carriers can use Voice AI can boost profits > #insurance #FutureofInsurance https://lnkd.in/gtxK6XRc

In a recent episode of the Insurance Experience, Jason St Pierre, CPO & Co-founder at Liberate, predicts that, just as mobile web adoption once faced skepticism, AI is now poised to revolutionize customer interactions in insurance. Embracing AI-powered solutions can streamline processes and stay competitive in an increasingly digital world. Tune in now for more of Jason’s expertise! Full episode: https://lnkd.in/dEh-ixPA #InsuranceExperience #CustomerExperience #CustomerService #Insurance

In a recent episode of the Insurance Experience, Jason St Pierre, CPO & Co-founder at Liberate, explains how claims processing is more than just a technical task. It's an emotional journey for the customer. Building empathy into your systems can make all the difference in creating a reassuring and seamless experience. Tune in now for more of Jason’s expertise! Full episode: https://lnkd.in/dEh-ixPA #InsuranceExperience #CustomerExperience #CustomerService #Insurance

Are you the type of leader who likes to experience new solutions first-hand before rolling them out to your customers? We get it! We can tell you that Voice AI delivers human-like conversation, 24/7 availability, 5-star service, zero wait times, and independent resolution of 80% of calls – but… Why take our word for it? Book a demo to experience the difference for yourself. #VoiceAI https://lnkd.in/gCfTzSii