We're thrilled to announce our investment in Cresta's $125M Series D funding round! ?? Cresta is redefining the contact center industry with innovative, human-centric AI solutions that empower teams to deliver outstanding customer experiences. This milestone funding round represents a significant leap forward in advancing AI that enhances, rather than replaces, human interactions. We’re proud to support Cresta’s mission and look forward to witnessing the remarkable impact they’ll continue to make in transforming customer engagement and driving operational excellence. ?? Congratulations to Ping Wu and the entire Cresta team on this well-earned achievement! To learn more: https://lnkd.in/eshr-MSg #LGTechnologyVentures #Portfolio #Cresta #AI
Today, I’m thrilled to share an incredible milestone for Cresta: we’ve secured $125M in Series D funding! ?? This round was led by WiL (World Innovation Lab) and Qatar Investment Authority, with additional contribution from Accenture, EnvisionX Capital, LG Technology Ventures, Qualcomm Ventures, and Workday Ventures. Returning investors Andreessen Horowitz, Greylock Partners, J.P. Morgan, Sequoia Capital, and Tiger Global Management also doubled down. With this investment, we’re accelerating innovation: expanding globally with new engineering hubs and delivering even greater value to our customers through new capabilities in next-generation virtual agents, insights, and more. AI is already fundamentally reshaping how businesses operate, yet the potential for transforming customer interactions in contact centers remains largely untapped. At Cresta, we're dedicated to accelerating this transformation and helping our customers turn conversations into a competitive advantage. Read the full announcement and see what we’re building:?https://lnkd.in/dMxQkG6y A heartfelt thanks to our team, investors, and partners for believing in this journey. This is just the beginning - it’s always day one at Cresta!