Lexington Leadership Institute

Assertive Communications. Our experience tells us the following....what are your thoughts? A functional secret to effective Leadership is the discipline of assertive communications. It’s the "ibuprofen" to the headache of complex execution, the limiting governor to runaway dysfunction, the just-in-time map and compass to the wandering team. Starting as the "Commander’s Intent", assertive communications describe to the team what the business "battlefield" should look like, as the smoke clears and the mission is complete. Assertive communications encourage multi-path touch-points among leaders and key performers at all echelons as the campaign is underway and unforeseen, un-briefed situations arise and course change decisions are necessary. Assertive communications guarantee managed expectations, mitigation of unpleasant surprises, and mutual confidence and credibility across the team; especially if that team is distributed across locations, work domains and geographies. Assertive communications is the "WD40" to the mobile and high functioning team. ? Be calm, be confident, show patience, understanding and grace… and then assertively communicate. Success demands it!