Bright Software, Inc.

We’re thrilled to finally be able to share the news... Fellow AI Simulation provider Zenarate has acquired Bright! A huge thank you to all Bright customers + partners for the support and belief in our vision to enable practice at scale. And congrats ?? to the amazing Bright team for your passion and commitment to our customers and their learners. This acquisition adds a broad suite of LXP, software simulation, and self-service AI Simulation tools to the Zenarate platform, and accelerates our companies' combined journey to Illuminate New Possibilities in the World of Work. Check out more on the deal + what this vision means for our customers in the announcement article below. https://lnkd.in/e3B7Zjwe

Our customers are becoming Bright Certified! ?? As we support these organizations, our primary goal is to ensure that they are set up to be wildly successful. One important way we do this is by investing directly in their teams, spending considerable time teaching them how to get the most out of our platform via a rigorous Bright Academy experience. To officially become 'Bright Certified', these talented team members are required to have demonstrated a requisite level of proficiency in wielding the core capabilities of our platform - with an emphasis on AI, NLP, and our unique approach to software simulations. They don't just watch videos or take classes - they practice designing, building, and refining simulations of all kinds within Bright, getting coached by our experts along the way. Congrats to the first cohort of Bright-certified practitioners, and here's to many more! #PracticeMakesPermanent #BrightAcademy #ImmersiveLearning #InvestInYourTalent

We had an incredible first full day at #CCWVegas! Our team had the chance to catch up with many of our customers and partners, and meet lots of new friends! Swing by booth #633 today to see how Bright is leading the innovation for immersive learning and simulation technology! Luc Dallaire Chris Olson Max Jackson

We couldn't be more excited to announce this strategic alliance with TTEC, expanding access to our award-winning immersive Learning Experience Platform across the globe. "TTEC's expertise allows us to instantly scale our ability to support a growing global customer base with highly qualified domain experts in every relevant language, region, and time zone," said Luc Dallaire, Head of Growth at Bright. Learn more below! #PracticeMakesPermanent #ImmersiveLearning #Simulations #BetterTogether

What does skill building *actually* look like? Our CEO + Founder, Robert Wright, will be delving into this topic next week during two round table discussions at Consero's Customer Experience & Contact Center Forum in Miami. For those of you at the event - we invite you to join and explore how to *actually* develop the skills of your team members. #ConseroCX #SkillDevelopment #PracticeMakesPermanent

How will AI impact Learning & Development? ?? One of the core pillars of Bright's mission is to help future-proof the L&D practitioner role by providing meaningful upskilling resources + experiences. So when people ask what AI means for the future of L&D, we care a lot about the answer. Check out insights from the AI journeys of some of our customers on how to 'future-proof' the L&D role. https://lnkd.in/eZ4W5H4Z #FutureProofing #ImmersiveLearning #Upskilling

Have you missed seeing our eye-catching, Bright yellow table-cover? We've got your fix right here! Come see us in Chicago in March at another Customer Management Practice #CCWExchange! Stop by to see our Head of Growth, Luc Dallaire, and review some incredible case studies detailing how our award-winning, industry-leading immersive learning experience platform is creating unprecedented value for our customers. Here are just a few tid-bits of real customer impacts: ?? $2M+ in annual cost savings from reduced training time ?? Customer-facing errors reduced by 77% ?? Talk Time reduced by 19% ?? New Hires beating veterans in First Call Resolution by 8% See you there! #CustomerManagementPractice #ImmersiveLearning #PracticeMakesPermanent #CustomerExperience

Looking to join a fast-growing, groundbreaking company? Want to be part of a pioneering team that's changing an industry? Want to work with some of the most recognizable brands in the world? Bright is hiring for several key roles in Engineering, DevOps & Quality, and Customer Experience. Come join us! https://lnkd.in/e_tq_xJz #teamwork #togetherwesucceed

Looking to join a fast-growing, groundbreaking company? Want to be part of a pioneering team that's changing an industry? Want to work with some of the most recognizable brands in the world? Bright is hiring for several key roles in Engineering, DevOps & Quality, and Customer Experience. Come join us! https://lnkd.in/e_tq_xJz #teamwork #togetherwesucceed

Heard the news?! Bright and InMoment just announced an expanded partnership and joint solution that will use AI + immersive learning to lift customer and employee journeys, one employee and one skill at a time. Our CEO, Robert Wright, will be talking about this and much more at an incredible InMoment CX event later this month in Austin. Register if you're nearby, and learn more about the partnership in the link below. ???? Announcement: https://lnkd.in/eQAV6nUm https://lnkd.in/ge6wZ93C