We’re thrilled to finally be able to share the news... Fellow AI Simulation provider Zenarate has acquired Bright! A huge thank you to all Bright customers + partners for the support and belief in our vision to enable practice at scale. And congrats ?? to the amazing Bright team for your passion and commitment to our customers and their learners. This acquisition adds a broad suite of LXP, software simulation, and self-service AI Simulation tools to the Zenarate platform, and accelerates our companies' combined journey to Illuminate New Possibilities in the World of Work. Check out more on the deal + what this vision means for our customers in the announcement article below. https://lnkd.in/e3B7Zjwe
Bright Software, Inc.
软件开发
Washington，DC 1,933 位关注者
A global immersive learning company + LXP that offers conversation, chat, and software simulations in 20+ languages.
关于我们
Bright is a global immersive learning and skill development company that uses simulations, practice, and AI/NLP-powered personalized coaching to build skilled, experienced, and fulfilled contact center teams. It’s immersive learning that transforms by enabling real practice for real life. We specialize in training simulations that develop proficiency in a variety of skills - such as empathy, de-escalation, and problem solving. Our platform also enables customers to build a software training environment using simple drag-and-drop tools that require no help from IT, helping employees more quickly develop proficiency with CRM tools, knowledge management, and more. Enabling employees to practice customer interactions and software navigation simultaneously allows them to truly develop proficiency in the holistic skill set necessary to provide a memorable customer experience. Leaders can certify that employees are ready for production by reviewing an objective learner skill proficiency dashboard along with access to insightful reporting. Our customers find that deploying Bright's immersive learning model can reduce training costs between 25-50% compared to traditional training methods while growing employee productivity 20% or more, and providing a rich, new data set to undeniably prove the power and impact of learning. Customers implement Bright to achieve a wide range of improvements, from reduced training time/cost and speed-to-proficiency, to improved quality, productivity, retention, and customer satisfaction. Welcome to a more modern, human way to learn!
- 网站
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https://www.learnwithbright.com
Bright Software, Inc.的外部链接
- 所属行业
- 软件开发
- 规模
- 11-50 人
- 总部
- Washington，DC
- 类型
- 私人持股
- 创立
- 2019
地点
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主要
获取路线
US，DC，Washington，20005
Bright Software, Inc.员工
动态
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Our customers are becoming Bright Certified! ?? As we support these organizations, our primary goal is to ensure that they are set up to be wildly successful. One important way we do this is by investing directly in their teams, spending considerable time teaching them how to get the most out of our platform via a rigorous Bright Academy experience. To officially become 'Bright Certified', these talented team members are required to have demonstrated a requisite level of proficiency in wielding the core capabilities of our platform - with an emphasis on AI, NLP, and our unique approach to software simulations. They don't just watch videos or take classes - they practice designing, building, and refining simulations of all kinds within Bright, getting coached by our experts along the way. Congrats to the first cohort of Bright-certified practitioners, and here's to many more! #PracticeMakesPermanent #BrightAcademy #ImmersiveLearning #InvestInYourTalent
View my verified achievement from Bright Software, Inc.. So excited to use BRIGHT!
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We had an incredible first full day at #CCWVegas! Our team had the chance to catch up with many of our customers and partners, and meet lots of new friends! Swing by booth #633 today to see how Bright is leading the innovation for immersive learning and simulation technology! Luc Dallaire Chris Olson Max Jackson
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We couldn't be more excited to announce this strategic alliance with TTEC, expanding access to our award-winning immersive Learning Experience Platform across the globe. "TTEC's expertise allows us to instantly scale our ability to support a growing global customer base with highly qualified domain experts in every relevant language, region, and time zone," said Luc Dallaire, Head of Growth at Bright. Learn more below! #PracticeMakesPermanent #ImmersiveLearning #Simulations #BetterTogether
Did you hear? TTEC and Bright Software, Inc. have teamed up to improve contact center associate performance and engagement by combining TTEC’s global #Learning & Development expertise with Bright’s award-winning #AI-powered immersive Learning Experience Platform know-how. ? "Together with Bright, we are providing clients a blended solution that will enhance our ability to better engage the learner, drive retention, boost speed to proficiency, and improve CX performance,” said Thomas Monaghan, senior vice president of TTEC Engage. Read all about it...