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From commanding the boardroom to inspiring virtual teams, the role of the executive has transformed. ?? Gone are the days of the stoic, unapproachable leader. Today, it's all about vulnerability, collaboration, and genuine connection. ?? What's the ONE skill every executive needs to master in the modern age? ?? Share your thoughts below! #ModernLeadership #Executiveleadership #FutureofWork

I'm putting on my final touches for the webinar I'm running this Thursday with AMA - Boston American Marketing Association and wanted to share one resource I'll be talking about: QBRs. I used to think these were busywork projects. Quarterly Business Reviews kinda feel like a report card, "Timmy is doing well, no changes, he still hates naptime." However, after talking with multiple businesses that work with agencies, it's clear that businesses often "forget" about what their agency is doing for them. Sure, a client may have a vague sense of what's going on, but it's sometimes hard for a client point-of-contact to explain how well or poorly their agency is performing to internal stakeholders. Those internal stakeholders are most likely the ones who will sign off on your renewal: what do you want them to think? With the end of the year looming, starting QBRs now is easier than ever: create a simple deck, add in the most important goals from the contract, and give a one-slide summary of how things are going. QBRs are part of my bigger section on Pre-Mortems, or a proactive business strategy to get AHEAD of problems instead of STEAMROLLED by them. Make sure to join me on Thursday at 12pm EST for free to learn about this communication hack and more! Link in the comments ?? #agency #premortems #clientsatisfaction #businesshacks #freeworkshop

You're probably using too many big-agency tools and not enough of the right ones for small agencies. Small agencies need tools that are lean, mean, and productivity machines! Tools that are Affordable: Don't overspend on features you won't use. Easy to use: Get your team up and running in no time. Integrated: No more data silos! Your tools should talk to each other. Instead of trying to be a "mini-big agency," focus on tools that streamline YOUR unique workflows. Here's our list of top 10 business tools that we use: 1. Google Workspace (with the Gemini Advanced AI addon) 2. Kit (formerly ConvertKit) 3. Toggl 4. HubSpot 5. FeedHive 6. VistaCreate 7. QuickBooks Company 8. Miro 9. Zoom 10. Poketo Quarterly Planner (yeah, a paper planner) What are YOUR must-have tools? #smallagency #tools #efficiency #productivity

Is your marketing agency struggling to keep up with the ever-changing digital landscape? ?? With constant changes in algorithms, technology, and client expectations, it can be tough to keep up. The enduring key to success? Strong communication. ??? When your team communicates effectively, they can: ??Quickly adapt to new challenges ??Generate innovative ideas ??Collaborate seamlessly ??Deliver exceptional client experiences Want to learn how to build a more communicative and adaptable team? ?? Start with some vulnerability: "Hi everyone, it's me, your boss. I know we've been friends and colleagues for a while, but I've been reflecting on our work and a vision for the future, and I'd like to start a conversation on something that has been on my mind lately. I'm wondering if we can be better communicators. This isn't to say that anyone here is a BAD communicator, though I'm sure I can claim some of that credit. But what if we were a little better? What would that look like to you? Is this something you'd like us to work on here at this company?" #marketingagency #communication #adaptability #teamwork #learntoscale

Feedback doesn't Have to Be a Four-Letter Word ?? Giving and receiving feedback can sometimes feel like walking on eggshells. But what if I told you it could actually be...dare I say...enjoyable? On Thursday, November 14th, from 12-1 PM EST, I'm spilling the tea in a FREE webinar on two ridiculously practical feedback methods that will have you and your team communicating like pros (and maybe even high-fiving each other in the process). This webinar is perfect for you if: - You're an agency owner who wants to build a dream team that thrives on effective communication. - You're a team member who's eager to ditch the communication chaos and discover how constructive feedback can actually boost your growth. Expect to learn: ??How to give feedback that's actually helpful (and not soul-crushing). ??A simple framework for receiving feedback that makes you say, "Tell me more!" ??Actionable strategies to improve team communication and collaboration. Don't miss out! Space is limited, and this is your chance to transform those awkward feedback conversations into something that actually moves your agency forward. Ready to ditch the drama and embrace feedback that fuels growth? ?? Register here: https://lnkd.in/eRrRV5rZ #agencylife #communication #feedback #marketing #freewebinar

We're so excited to bring communication best practices to the AMA - Boston American Marketing Association community! We're also super excited to share the stage with one of our agency clients to retell their experiences around improving team communication. Make sure to register for this FREE interactive workshop: https://lnkd.in/eRrRV5rZ

Raise your hand if you're tired of chasing low-value clients! ??♀???♂? Chasing prospects or upselling clients who aren't the right fit is like trying to fit a square peg in a round hole - frustrating and ultimately fruitless. They drain your energy, resources, and creativity. Instead of chasing, focus on attracting prospects who value your expertise and are ready to invest in your agency's growth. Focus on nurturing clients who want to grow. For us, we try to stay aware of "commission breath," or the overly-salesy approach to winning new business. There's a very fine line between chasing a client and aggressively sharing an opportunity and it comes down to whether you've really done your homework in VISUALIZING their problem from their perspective. ? Continually pushing a sale that you think they need but they don't think they need: commission breath. ?? Continually reminding a prospect what their pain is in their own words, the long-term consquences of that pain, and how you would solve that pain for them: empathy. See also: Challenger Sales methodology. What are your go-to strategies to identify, attract, and retain high-value clients? Share in the comment. #marketingtips #salesstrategy #smallbusiness #marketingagency

“I found coaching with Dan to be a way to carve out time to think about things like my leadership skills, how my team works, how the business as a whole grows, etc.” Coaching provides the guidance and support you need to: ??Become a more effective and inspiring leader. ??Build a high-performing team and a winning culture. ??Develop a clear vision for sustainable growth. We can help you identify your unique challenges and develop a customized coaching plan that gets results. DM us to schedule a free consultation. ?? #marketingagency #agencylife #coaching #leadership #teamwork

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Love the smell of fallen leaves, fresh pencils, and an Annual Report. Kinda PSL-scented.