League

Mark your calendars. League Connect Digital Summit, healthcare CX's must-attend virtual event, is back on May 7. Join us for an immersive day of inspiration and insights, incredible speakers—including New York Times best-selling author, Michael Lewis, and Highmark Health CEO, David Holmberg—and everything you need to drive healthcare CX forward. Register today to save your spot → https://bit.ly/3QKLzj4

Discover how Manulife significantly enhanced their member digital experience, resulting in tripled mobile engagement and improved health campaign enrollments. Join us on March 25th to hear from Caitlin Heywood, AVP Member Experience & Growth at Manulife, as she shares the strategies and results achieved using League's platform. Register here → https://bit.ly/4bM4R1a

Thank you to the incredible community of leaders who joined us for our 4th annual League Connect in Miami! The insights and strategies that we learned from healthcare, technology, and CX innovators was crucial for driving the future of consumer experience in healthcare. In honor of International Women's Day, we want to highlight the extraordinary women who inspired us including Chris Turner, Lisa Prasad, Charisse Thompson, Amy Waldron, Tracy Saula, Jennifer Magaro, Stacy Byers, Julie Nix, Andrea Ippolito and Coreen Dicus-Johnson. Join us for League Connect Digital Summit on May 7 to hear from them first hand. Register here:?https://bit.ly/3QKLzj4

More than 130 million American adults are disengaged from their health. Our new suite of AI-powered capabilities are built to tackle this issue head-on. Today, at League Connect Miami 2025, we unveiled: AI Health Actions: Applies behavioral science principles, including gamification and rewards to deliver personalized next best actions. Benefits AI Guide: Leverages natural language to instantly answer member questions about their health plan and reduce call center burden We're just getting started. Explore our roadmap for 2025 and see how League is supercharging healthcare CX with AI here: https://bit.ly/4i4GI8F

Today we are proud to announce our partnership with leading healthcare data platform, Arcadia. We’re bringing together League’s proven engagement and AI capabilities with Arcadia’s longitudinal patient records to help deliver personalized, actionable recommendations to users, enabling better healthcare experiences for all. Learn how this collaboration helps payers and providers close care gaps, improve outcomes, and reduce costs: https://bit.ly/4blhIaF

Great piece from Becker's Healthcare. We are thrilled to work with Rob Scruggs, Rona Li and the rest of the SCAN team to deliver a mobile-first, personalized healthcare experience that meets seniors where they are and drives better outcomes for all.

Today we announced a powerful strategic partnership with Morningside. This alliance brings together the strengths of League’s CX platform and Morningside’s robust portfolio of healthcare companies to enable greater care navigation, personalization, and health outcomes for all. We’re so excited to add Morningside to the League Partner Network. Learn how this alliance will improve care delivery models: https://bit.ly/3DfVmup

We’re excited to share that SCAN has chosen League to power their first-ever, mobile-first member experience. The enhanced digital experience, set to launch this Spring, will reduce friction that many seniors face when accessing care and motivate SCAN members to actively engage in their health. Learn more about the investment and how SCAN is empowering their members: https://bit.ly/43gGJ4G

We're thrilled to announce that Santa Clara Family Health Plan (SCFHP) has selected League to power its new member portal. The mobile-first experience extends beyond transactional claims and wallet features to include personalized health journeys, care navigation, and wellness and rewards programs. Learn more about how SCFHP is leading the way in member experience: https://bit.ly/3QAQzqy

In one hour, don’t miss Karen Hanlon (EVP & COO, Highmark Health), Laurent Rotival (EVP & CIO, Cambia Health Solutions), and Michael Serbinis (Founder and CEO, League) on Bright Spots in Healthcare. These consumer experience executives will share how personalization is the key to unlocking sustained member engagement that builds trust and drives better health outcomes. Register now →?https://bit.ly/40YFBjd