Laughlin Consulting Group, LLC

As many of you know, I am certified in Behaviors and Motivators. When I begin working with a new client, the first step is to have them complete an assessment. At Laughlin Consulting Group, LLC, I partner with TTI Success Insights and rely on the TriMetrixDNA assessment. This powerful tool evaluates three critical areas: Behaviors (DISC), Motivators (Driving Forces), and Competencies. Once the assessment is complete, I conduct a thorough debrief session. This provides a space to dive into the report, address any questions, and clarify areas of uncertainty. A debrief offers numerous benefits, such as heightened self-awareness, enhanced communication skills, and personal and professional growth opportunities. It also encourages a better understanding of oneself and others, a key asset for meaningful development. Through TTI Success Insights, I have access to a range of assessment tools, each designed to offer valuable insights. Pairing an assessment with a detailed debrief unlocks a wealth of knowledge. I would love to work with you and explore these insights together. https://lnkd.in/gaX7D5EX

Understanding the Power of Emotional Intelligence (EQ) in Commercial Real Estate Brokerage In the fast-paced world of commercial real estate, success isn't just about numbers, market trends, or negotiation tactics. It’s about people. Relationships are at the heart of every deal, and the key to building and maintaining these relationships lies in Emotional Intelligence (EQ). EQ is the ability to understand and manage your own emotions while also recognizing and influencing the emotions of others. In commercial real estate brokerage, this skill can be a game-changer. Here’s why: Building Trust: Clients are more likely to work with brokers they trust. By demonstrating empathy and understanding, brokers can build strong, lasting relationships beyond transactional interactions. Effective Negotiation: Successful deals often depend on how well a broker can navigate the emotional landscape of negotiations. Recognizing the emotional drivers of all parties involved allows for smoother, more productive conversations and better outcomes. Stress Management: The pressure in commercial real estate can be intense. Brokers with high EQ can manage stress effectively, maintain a clear head, and make better decisions under pressure. Team Collaboration: Whether working with a team internally or coordinating with external stakeholders, high EQ fosters better communication, collaboration, and conflict resolution, leading to more cohesive and efficient teamwork. Client Retention: In a competitive industry, client retention is crucial. Brokers who connect emotionally with their clients and understand their needs and concerns are more likely to build long-term partnerships. In today’s commercial real estate landscape, EQ isn’t just a nice-to-have; it’s a must-have. It’s the difference between being a good broker and a great one. Let’s prioritize emotional intelligence and elevate the way we do business! As principal of Laughlin Consulting Group, LLC, I am certified in behaviors and motivators. I would love to help you understand your EQ. #EmotionalIntelligence #CommercialRealEstate #EQ #Brokerage #Leadership #ClientRelationships

At Laughlin Consulting Group, LLC, I am often asked what to look for when recruiting Commercial Real Estate Brokers. Recruiting the right commercial real estate broker can make or break your firm's success. Here are a few key qualities and skills to prioritize during the hiring process: Market Knowledge: A top broker should have in-depth knowledge of the local market, including trends, property values, and zoning laws. This expertise enables them to identify opportunities and provide valuable insights to clients. Proven Track Record: Look for brokers with a solid history of closing deals, particularly in the types of properties your firm focuses on. Their past performance is often a strong indicator of future success. Negotiation Skills: The best brokers are skilled negotiators who can secure favorable terms for their clients. This requires confidence and the ability to listen, understand client needs, and find win-win solutions. Client Relationship Management: A successful broker builds and maintains strong relationships with clients, understanding their goals and working tirelessly to meet them. This customer-centric approach often leads to repeat business and referrals. Work Ethic and Drive: Commercial real estate is a competitive field. The ideal candidate will demonstrate a relentless work ethic, a passion for the industry, and the tenacity to overcome challenges and close deals. Technology Savvy: In today’s digital age, brokers must be comfortable using technology to streamline processes, from CRM systems to market analysis tools. This ensures they can work efficiently and stay ahead of the competition. Cultural Fit: Finally, it is important to find someone who aligns with your company’s values and culture. A broker who shares your vision and approach will integrate more seamlessly into your team and contribute to a positive working environment. Finding the right broker takes time, but investing in the right talent is crucial to driving growth and achieving success in the commercial real estate industry. What do you look for when recruiting commercial real estate brokers? Share your thoughts below!

I can't believe it's been a week since I attended the 2024 NAI Global Property Management Council's Spring Conference in San Diego. Thank you, Elizabeth Barnes and Jimmy Black, for including me; it was a great conference! I enjoyed sharing with owners and managers how to apply change management principles in their offices to bring strategic change and enhance their company's culture and core values. I had a great time with colleagues and friends. I have always enjoyed being with this special group of people. At Laughlin Consulting Group, LLC, I consider it a privilege to work with such a great group of CRE professionals. I loved seeing Jay Olshonsky, Jennifer Trent, CPM, CRRP, Amber Brandhagen, Katie Poole, Jeff Beals, Jordan Elliott, Stacy Inness, CPM??, Dawn Kelley, Eric Chagnon, Associate Broker, Sonja Scaggs, Lori Campbell, and many others.

I look forward to presenting at the 2024 NAI Global Property Management Spring Conference in San Diego. We will discuss the benefits of developing a Change Management Strategy to transform Your Company for Greater Success! It will be great to see you, Jeff Beals, and to meet you, Henry Hays. Also, I look forward to spending time with the Council leadership team—Elizabeth Barnes, Jimmy Black, Jennifer Trent, CPM, CRRP, Lori Campbell, Jordan Elliott, and other attendees. Laughlin Consulting Group, LLC values its NAI Global Property Management Council relationship.

I am honored to have been selected by CREi Summit as a Woman of Influence for 2024. Thank you, Ken Ashley and Alison Beddard, for this special recognition. I am truly grateful for the opportunity to be part of such a dynamic commercial real estate community, and I consider it a privilege. Your recognition means a great deal to me. Cheers to all the incredible women who are also on the list. Laughlin Consulting Group, LLC, Allison S. Weiss, Amber Brandhagen, Carrie Bobb, Deena Zimmerman, DeLea Becker, Elizabeth Ward, Genieve Sanchez Posen, MLA, Marissa L., Roslyn Bazzelle, Tiffany Ryland, Tooba Patoli, Wendy Mann

Thank you, Heather Francine, Client Development-Investment Sales Team of Sperry Commercial Global Affiliates, for having me as your guest speaker to help launch the Sperry Women's Professional Group. Laughlin Consulting Group, LLC is honored to be your inaugural guest speaker for your Leadership Development Series. What a great group of women. Thank you, Mark Hinkins, CCIM, FRICS, President of Sperry Commercial Global Affiliates, for your support of the Sperry Women's Professional Group. Great things are on the horizon.