What does it take to vet a professional interpreter? Spoiler: It’s more than just fluency in two languages. At Language Link, we carefully select interpreters with the expertise, ethics, and experience to handle high-stakes conversations. Here’s what sets our professionals apart: ?? Proven language proficiency – Fluency in both English and the target language. ?? Real-world experience – At least two years of interpreting experience (or 300 verified hours) backed by professional references. ?? Cultural competency – The ability to convey meaning for meaning, not just word for word, while respecting cultural nuances. ?? Industry knowledge – Familiarity with medical, legal, and social services terminology to navigate complex conversations. ?? Ethics and professionalism – Commitment to confidentiality, impartiality, and professional boundaries. And we don’t stop at hiring; we monitor performance to confirm that every message is delivered accurately and with care. Is it a challenge for you to find qualified interpreters for every language and setting you need? Let’s connect—we’ll make it easy to match you with skilled professionals ready to meet your needs. ?? Contact us: https://lnkd.in/efaxsr7T #Interpreting #OPI #LanguageAccess
关于我们
Language Link and BIG Language Solutions is how even the most complex, highly regulated organizations can finally trust every word. That’s because you know the work will get done by experts in your industry, exactly when and how you need it. Organizations face too much uncertainty with this kind of work - like never knowing when a good interpreter will be available, how much a translation project will actually cost, and even whether the final product will say the right thing in your complex regulatory environment. But with Language Link & BIG, there's no more waiting, no more wondering, and no more workarounds. That's why leading government organizations trust Language Link for interpretation and translation. Language Link, a BIG Language company. Trust every word?.
- 网站
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https://www.language.link
Language Link - A BIG Language company的外部链接
- 所属行业
- 翻译与本地化
- 规模
- 51-200 人
- 总部
- Vancouver，WA
- 类型
- 私人持股
- 创立
- 1991
- 领域
- Translation、Interpretation、Localization、eLearning、Subtitles和Transcription
地点
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主要
获取路线
701 NE 136th Ave
Suite 200
US，WA，Vancouver，98684
Language Link - A BIG Language company员工
动态
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Patient trust includes data security. Protecting patient health information (PHI) is both essential and required by law. Our language services meet HIPAA standards, allowing you to focus on delivering exceptional care with confidence. Here’s how we make PHI protection a priority in every interpreting session. ?? Expert medical interpreters trained specifically in handling PHI ??Strong data security systems to guard confidential information ??Clear protocols for privacy: Our interpreters follow strict, HIPAA-compliant protocols during every session to safeguard patient information from start to finish. Patients place their trust in you, and we’re here to help protect it. ?? Ready to see how our HIPAA-compliant interpreting services can support your organization? Let’s talk about your needs! #PatientPrivacy #HIPAA #LanguageAccess
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59% of consumers are more satisfied when they receive service in their preferred language—and 70% are more loyal to companies that offer it. Here’s how professional interpreting creates a better experience and fosters long-term loyalty: ?? Confidence in services – Clients and patients feel informed and empowered to make decisions. ?? Stronger relationships – Clear communication builds trust and encourages repeat business. ?? Increased engagement – Satisfied customers are more likely to recommend your services. At Language Link, our interpreters are available 24/7 across 300+ languages—ready to connect within seconds. ?? Let’s discuss how our interpreting services can strengthen relationships and enhance satisfaction across your organization. ?? Contact us: https://lnkd.in/efaxsr7T #CustomerExperience #Interpreting #Interpretation
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When it comes to language access compliance, even small gaps can have serious consequences. From shifting regulations to finding the right interpreters, staying compliant requires more than just good intentions. What’s the biggest challenge for your organization? We’d love to hear what’s top of mind for you—because knowing your challenges helps us serve you better. What’s your biggest concern when it comes to language access compliance? Drop your top one in the comments below. ?? Staying updated w/regulations ??Access to trained linguists ??Training staff on protocols ??All of it!
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For effective video remote interpreting (VRI), technology is everything. Follow these tech tips to keep your VRI sessions running smoothly: 1. Optimize internet connection: A high-speed, stable internet connection (minimum 10 Mbps but preferably 40bps or higher) is essential. Encourage all participants to use a wired connection for added stability. 2. Test audio and video equipment: High-quality audio and video make a difference. Test your microphone and camera in advance and use noise-canceling headphones to reduce background sound for interpreters and speakers alike. ?? 3. Choose compatible platforms: Make sure the VRI platform works smoothly on all devices being used. Test compatibility across mobile, desktop, and different operating systems if participants are joining from multiple devices. 4. Set up lighting and equipment for clarity: For the clearest visuals, position lighting in front of you, and adjust your camera to eye level to maintain good eye contact and visibility. ?? Technology can enhance the VRI experience, helping interpreters focus on what matters most: closing language gaps and connecting people. Looking to make every interaction count? Follow us for more insights on providing the best interpretation experience possible. #Interpreting #VideoRemoteInterpreting #Interpretation
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Learn how language access services can bridge communication gaps and ensure everyone—from patients to students—gets the support they deserve, no matter the language they speak. https://lnkd.in/ePQYkvCm
Did you know that one in five people in the U.S. speaks a language other than English at home? For these people who aren’t fully comfortable in English, getting what you need from essential public services is a daily challenge. That’s where language access services come in—translation and interpretation services that bridge communication gaps and make sure everyone gets the equitable support they need. Here’s why language access matters across industries: ?? Healthcare: Ensures accurate and effective care for all patients. ?? Government: Maintains trust and compliance through clear communication. ?? Education: Facilitates full participation in the educational process for students and parents. ?? Nonprofits: Helps deliver services and support community engagement effectively. Without a complete language access plan, organizations risk falling short of legal obligations and failing to provide full, equitable services to non-native-speaking community members. ?? Are you ready to help non-native speakers receive the support they need? Follow us for more language access insights or contact us to consult with our experts!
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Discover how to cut down on unnecessary costs and pay only for the language services you actually need with our flexible, pay-per-minute interpreting—because reliable, 24/7 language support shouldn’t come with surprise fees! https://lnkd.in/eGX3NXZc
Why overpay for language services? Many language service providers charge flat fees or have minimum fees, leading to unnecessary costs. Our pay-per-minute over-the-phone interpreting (OPI) makes sure you only pay for what you actually use. You get: ??Instant access to professional interpreters in 300+ languages ??Available 24/7, so support is always there when you need it ??No minimums, just clear, straightforward pricing ??No surprise fees, just reliable communication when it matters most. It’s kind of a BIG deal.?? ?? Reach out to us at [email protected] and let’s talk about how our OPI service can support your customers and team!
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Learn how BIG Language Solutions makes Open Enrollment easier for everyone, offering multilingual support and real-time interpretation to help members understand their healthcare options fully and confidently. https://lnkd.in/eTvce26S
Let’s face it, health insurance has a language all its own that’s hard to comprehend. That’s one reason Open Enrollment can feel so overwhelming—especially for those who already face language barriers. Making sure that every member, regardless of proficiency in English, fully understands their healthcare options is key to providing excellent service and equitable care. Here’s how BIG Language Solutions can help: ??Over-the-phone interpretation (OPI): Instantly connect with experienced interpreters in 300+ languages, available 24/7. This allows for real-time support with questions about plan benefits, coverage options, and enrollment processes. ??LanguageExpress?: Rapid, high-volume, accurate translations for critical documents such as plan summaries, benefit guides, enrollment forms, and Explanation of Benefits (EOBs)—available in 300+ languages to help members make informed decisions. (We also print and send if you need that!) ??Multilingual support for websites and digital platforms: Make your member portals and self-service tools accessible in multiple languages, so LEP members can easily review plans and submit documents. ??Don’t let language barriers prevent your members from making the right healthcare decisions this Open Enrollment. Let’s chat about how we can support you. Reach out at [email protected]. #OpenEnrollment #LanguageAccess #Translation
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Left haunted by language support that vanishes after hours? ?? BIG Language Solutions is here 24/7 with live operators and a responsive client team—ditch the ghostly gaps and get reliable support day or night! ?? https://lnkd.in/eQevmcFT
Who are you supposed to call when your OPI provider lets you down at 3 a.m.? Ghostbusters? ?? ?? If your provider doesn’t offer 24/7 support, it might be time to switch. At BIG Language Solutions, we never leave you stranded: ??Live operators available 24/7 to assist you during calls ??Client relations team ready to respond to emails within 24 hours, with solutions in place within 72 hours When language assistance is critical, having reliable support is just as important as having the right languages available. If your current provider isn’t delivering, it might be time to explore better options. ?? Contact us at [email protected], and let’s chat about how we can improve your OPI experience. #Interpreting #OPI #LanguageAccess
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Discover how language access can transform critical conversations and improve outcomes for your clients—read on to see how BIG Language Solutions makes it easy in 300+ languages! https://lnkd.in/eEPpBAur
For over 25 million Americans with Limited English Proficiency (LEP), navigating critical conversations—whether with doctors, healthcare professionals, or service providers—is extremely difficult. But language access changes everything. ?? Here’s how: ??Better understanding: Clear communication ensures people fully grasp important information, leading to better decision-making. ??Improved outcomes: Patients who understand their treatment plans and clients who comprehend key details are more likely to follow through and comply correctly, resulting in better overall outcomes. ??Increased satisfaction: Providing services in someone’s preferred language builds trust, leading to higher satisfaction and loyalty. ?? More equity and inclusion: Offering language access levels the playing field, creating a more inclusive experience where everyone can engage fully and feel valued, no matter what language they speak. At BIG Language Solutions, we make this easy: ??LanguageExpress?: Rapid, high-volume, accurate document translation in 300+ languages. ??Over-the-phone interpretation (OPI): Instant access to interpreters in 300+ languages, available 24/7. ?? Reach out to us at [email protected], and let’s talk about how we can help you improve customer service, outcomes, and satisfaction with reliable language services.