Language I/O

5,100+ organizations. 7 languages. 250+ agents. But here’s the challenge—only 20% of Unit4's support team spoke multiple languages. Customers needed fast, accurate help, but manual translations slowed everything down. The Fix? Unit4 plugged Language I/O into their ServiceNow CRM, unlocking: - Instant, AI-powered translations—no more language barriers - Faster resolutions & happier customers - Accurate ERP translations—no tech jargon lost in translation - Rock-solid security with Zero Data Retention The impact? - Higher customer satisfaction - Faster response times - A stronger global presence - Faster response times - A stronger global market presence Read the full story here: https://lnkd.in/dwC-wSy9

ROI isn’t just one side of the cube—it’s ALL of them. Think of business growth like a Rubik’s Cube. Solving just one side doesn’t win the game—you need every piece working together. Here’s how Language IO helps you align every move for maximum ROI: - Secure Operations – Protect customer data & build trust globally. - Cultural Context – Say what you mean, everywhere, without translation mishaps. - Efficiency That Clicks – Automate, streamline and free up your team’s time. - Trackable Savings – Watch cost savings and revenue stack up with every solved piece. The result? A perfectly aligned, revenue-driving masterpiece. Ready to solve for ROI? Let’s talk.

Your customers shouldn’t have to struggle to get help in their language. With Language I/O + Intercom, your team delivers real-time, accurate translations in 150+ languages—instantly. No extra hires. No friction. Just seamless, secure conversations. - Expand support without increasing headcount - Eliminate language barriers for faster resolutions - Keep customer data 100% secure—Zero Data Retention - AI-powered translations adapt to slang, typos & brand voice More languages. Lower costs. Better CX. Ready to transform customer support? Find out more here: https://lnkd.in/eBg7CCq7

In fintech, language is more than a translation—it's trust, security, and seamless service. But how do you scale multilingual customer support without hiring a new team for every market? Join us on March 20, 2025, for a game-changing webinar with Language I/O & Unit4, in partnership with FinTech Magazine, where we’ll unpack: - Scaling smart: Supporting customers in 155+ languages without ballooning your headcount - AI-powered efficiency: Why legacy translation tools are holding fintech back - Security & cultural nuance: Protecting sensitive financial data while ensuring localization isn’t just “good enough” - Real-world strategies: How fintech leaders are cutting costs, reducing complexity, and expanding globally—without sacrificing CX Featuring industry experts: Pierre Martin, Acting Global Head of Customer Support, Unit4 Heather Shoemaker, CEO & Founder, Language I/O This fireside chat + live Q&A is packed with practical insights for fintech leaders, CX strategists, and innovation teams looking to win in the global market. Find out more and register here: ?? https://lnkd.in/edZGv2AY.

At SXSW in Austin, we dove deep into the realities of gender and cultural bias in AI—and more importantly, how we can take action. ?? A huge thank you to everyone who joined the conversation, and to Lindsey (Peck) Groepper of PANBlast (formerly BLASTmedia) for leading such an insightful discussion. It was an honor to co-host with Amy Brown who’s on the frontlines of this fight as CEO of Authenticx. Bias in AI isn’t inevitable. It’s a reflection of the choices we make. Let’s keep pushing for more inclusive, responsible AI—because the future of technology should serve everyone. Drop your biggest takeaway from the panel below!

AI-driven language solutions are no longer a nice-to-have—they’re a business imperative. Top AI priorities for 2025 and beyond? It’s clear: interactive, instant, and voice-enabled AI is the future of multilingual customer engagement. But that’s just the beginning. Where does your organization stand? Swipe through to see the full breakdown—then grab our free industry report for deeper insights. Get the full report here: https://lnkd.in/ezkAN35J

Forget what you thought scaling meant. Growth often feels like adding layer after layer to a towering puzzle—more staff, more space, more costs. What if you could find a way to manage multiple channels and touchpoints with the same resources efficiently? With Language IO, you can expand into new markets effortlessly. Our technology handles the complexity, freeing you to focus on growth instead of logistics. ?? Add new languages without adding new teams. ?? Scale operations without increasing office space. ?? Achieve measurable results without breaking your budget. Expand into new markets effortlessly—without the extra overhead.

If AI is making things up about your brand, what else is it getting wrong?' AI-powered translation is supposed to help brands communicate globally, but things get messy when AI doesn’t understand your brand terminology. Our Self-Improving Glossary (SIGLO) is an AI-powered system that learns, adapts, and improves translations over time. ? SIGLO teaches AI your language—so it stops making translation mistakes that hurt your business. ? No more brand name disasters. No more lost meaning. Just accurate, on-brand communication in every language. If AI translates your conversations, make sure it’s saying the right thing.

It's International Women's Day. Every woman has a story. And often, that story is shaped by a single word or phrase that gave her the courage to take the next step, to own her voice, to break barriers. From “Resiliencia” (resilience) to “敢敢” (dare boldly) to “Yes, you can”—words transcend borders and inspire action. What’s the word that has fueled your journey? Share it, tell us why it matters, and tag three women whose words have inspired you. Together, let’s build a global community of empowerment—one conversation at a time. #ISpeakforWomen. What’s your word?

Breaking Bias: Women Leading the Charge in AI Join two powerhouse female AI founders as they tackle one of the biggest challenges in AI—bias. This isn’t just talk; it’s a deep dive into real solutions. ?? Revolutionizing training data ?? Implementing smarter bias detection ?? Building AI that serves everyone These leaders are turning industry challenges into opportunities, driving the future of inclusive AI. Don’t miss this conversation on reshaping AI for the better. #AI #BiasInAI #WomenInTech #InclusiveAI Find out more at https://lnkd.in/gBdeCX5B