Kustomer

Ready for customer service that’s proactive, not reactive? Kustomer’s AI agents predict and resolve issues before they disrupt. Find out more at our relaunch on 10.30.24: https://lnkd.in/g9DWqs-y #EndBadService

Shoptalk Chicago is here! We’re excited to meet fresh faces in ecomm and retail. Want to learn how we can empower your customer service team? Find us in the event portal to book time!

We surveyed 200 CX leaders and asked: What do customer service technology buyers want in a pricing model? Predictability (82%) and flexibility (79%). Rigid pricing structures aren’t serving business leaders. Learn more with Kustomer’s State of Pricing in Customer Service: https://lnkd.in/e92icHuG

Even the scholars have started to dig into AI and customer experience. Researchers evaluated scholarly research and held discussions with leaders in the field and uncovered six paradoxes of AI-enabled customer service. We covered them and what they mean for CX leaders in the newsletter. Missed it? Read it here:?https://lnkd.in/e3RCBwdV

CX Leaders: We want to meet you! Join us and Hark on the 20th in the VIP Suite at MetLife Stadium for the Eagles/Giants game. Check out the details here: https://lu.ma/mwao2474

Who needs Matthew McConaughey when you’ve got Gabe Larsen? Okay, maybe he’s not quite as cool or Oscar-worthy, but hey—he’s all we’ve got! ?? The Kustomer leadership team was hard at work in Brooklyn recently, rehearsing for our big 10.30 event to officially #EndBadService. Have you heard the news? We’ve got some seriously exciting stuff to share, and we want you to be there! Check out this behind-the-scenes clip of our rehearsals—the team knocked it out of the park! ???? Wondering what’s on the agenda? Here’s a sneak peek: 1?? Why customer service STILL sucks. 2?? How AI Agents are about to take over the world. 3?? Why customer service leaders are fed up with current pricing models. Haven’t registered yet? Seriously, what are you waiting for?! Get on it! Register here: https://lnkd.in/gFM-emXA

We want to hear from you - what you do like best about AI-powered customer service when you interact with it?

Ryan from our team is at Groceryshop! Want to chat with him about how Kustomer can take your customer service to the next level? DM us and we'll get you connected.

Looking to migrate from Zendesk to Kustomer to help with your Adobe Commerce needs? Learn from industry experts who have successfully navigated similar transitions. Check it out here: https://shorturl.at/rMfGd

Attending #ShopTalk in Chicago? Join us for the CX Mixer networking breakfast, made extra special with some festive tarot reading! It's Wednesday the 16th. RSVP here: https://lnkd.in/eBV84qTZ