KnowledgeLake

Ready to revolutionize your shared services with AI? Join KnowledgeLake at #SSOWeek for an exclusive Interactive Discussion Group! ?? Session: AI Synergy: Transforming Shared Services – The Grand Canyon Education Story ?? When: 26 March | Wednesday | 11:20 AM - 12:45 PM ?? Featuring @Greg Leake from Grand Canyon Education & @Gary Smith from KnowledgeLake Discover how AI-driven automation is shaping the future of #SharedServices & GBS. Don’t miss this chance to engage, learn, and lead the transformation! Join us at @Shared Services & Outsourcing Week Americas and use the code ‘SSOW25KNOWLEDGELAKE’ at checkout to save 20%: https://lnkd.in/eQP2W9r8.

AI is everywhere, but when it comes to document processing, how much of it is actually making a difference? Join us on March 27 at 12 PM ET for a no-nonsense look at how AI-powered agents are eliminating inefficiencies, improving accuracy, and streamlining document-heavy workflows across industries like government, healthcare, finance, and higher ed. ?? What we’ll cover: ? How AI agents automate document processing—from data extraction to workflow orchestration ? The real difference between AI-driven automation and traditional tools ? A live demo showing AI in action This isn’t just another AI discussion—it’s a real-world look at how organizations are using AI to solve everyday challenges. Register now: https://hubs.la/Q03c9kmG0

?? Generative AI: The Future of Work in 2025 Generative AI is moving from hype to action, with 91% of market leaders prioritizing AI investments for 2025, says Menlo Ventures. At the forefront is Synthetic Labor?—redefining work by combining generative AI with enterprise workflows to enable: ? Scalable operations without added headcount. ? Precision critical for industries like finance and healthcare. ? Freedom for employees to focus on strategy. ?? Learn how Synthetic Labor is shaping the next era of work: https://hubs.la/Q03c4Hys0 #AI #GenerativeAI #SyntheticLabor #FutureOfWork

?? BPOs: The Future Isn’t Coming—It’s Already Here. Are You Ready? The traditional business process outsourcing (BPO) model is dying. Offshoring tasks and relying on human labor isn’t enough anymore. Rising costs, talent shortages, and increasing customer expectations are pushing the industry toward a seismic shift—and only AI-first BPOs will survive. ? HFS Research projects a $1.5 TRILLION shift towards AI-driven Services-as-Software (SaaS 2.0) by 2035. ? Legacy outsourcing is becoming obsolete—companies need intelligent, outcome-driven services, not just cheaper labor. ? The most successful BPOs will be the ones that adopt Synthetic Labor?—AI-powered automation that scales infinitely, reduces errors, and eliminates inefficiencies. ?? BPOs have two choices: Adapt or disappear. At KnowledgeLake, we’re leading the charge with Synthetic Labor?—AI-driven automation that turns BPOs into high-efficiency, hyper-intelligent service providers. ?? Want to future-proof your BPO? Read the full manifesto here: https://hubs.la/Q03bKZ5q0 #BPO #AI #Automation #FutureOfWork #SyntheticLabor #DigitalTransformation #HFS #HFSResearch

We’re excited to announce our new partnership with OMG - Onsite Management Group, a veteran-owned leader in managed mailroom and print services. Together, we’re bringing AI-driven automation to enterprise mailrooms—eliminating manual inefficiencies and transforming the way organizations process inbound mail. With UbiMAIL? powered by KnowledgeLake, businesses can: ?? Digitize mail instantly—no more manual sorting ?? Use AI to identify recipients and route documents automatically ?? Reduce reliance on couriers and physical distribution ?? Enhance security and compliance with digital tracking For too long, enterprise mailrooms have been bogged down by outdated, time-consuming processes. This partnership changes the game, making mail handling faster, smarter, and more efficient. “This collaboration is about unlocking the future of digital mailroom operations,” said Ron Cameron, CEO of KnowledgeLake. “By combining OMG’s expertise with our intelligent capture technology, we’re delivering a solution that drives efficiency, compliance, and security.” Learn more about how we’re modernizing enterprise mailrooms: https://hubs.la/Q039NBb-0 #AI #Automation #DigitalTransformation #MailroomAutomation #EnterpriseIT

?? Meet KnowledgeLake at SSOW! ?? Exciting news! Russell Malz CRO, and Gary S. Smith Executive Managing Director of KnowledgeLake, will be at SSON—and this is your chance to connect with them! Join them to discuss how Synthetic Labor is revolutionizing corporate work—making operations more efficient, productive, and future-ready. Don’t miss this opportunity to explore cutting-edge automation strategies that can transform your organization. ?? : Use our exclusive discount code SSOW25KNOWLEDGELAKE to register here! https://hubs.la/Q039sM400 ?? Let’s change the way work gets done—together. Drop a comment or DM if you’d like to set up a meeting. See you there! ?? “#SSOWeek #SSON #Automation #SyntheticLabor #FutureOfWork #KnowledgeLake

County Governments: It’s Time to Modernize New regulations, tighter transparency mandates, and shifting funding priorities are making it harder for counties to keep up. But outdated paper records and disconnected systems don’t have to slow you down. AI-powered record digitization is helping counties: ? Streamline operations and improve efficiency ? Reduce compliance risks and meet transparency laws ? Make public records more accessible and responsive ? Unify document management across departments Our latest whitepaper breaks down the five biggest benefits of AI-driven modernization and how counties can use automation to cut costs, improve services, and stay ahead of regulatory changes. ?? Download it now: https://hubs.la/Q039g2kt0 #CountyGovernment #DigitalTransformation #AIinGovernment #PublicRecords #GovTech

#AI is "changing what work means". We agree with Ted Shelton. This is what #SyntheticLabor is all about!

What’s the Biggest Roadblock to AI Adoption in County Government? Counties across the U.S. are facing increasing pressure to modernize, but many still struggle with legacy systems and resource constraints. If AI-powered automation can improve efficiency and compliance, why aren’t more counties making the shift? We want to hear from you—what do you see as the biggest challenge? ?? ?? Lack of funding ?? Resistance to change ?? Concerns about data security ?? Lack of knowledge on where to start Drop your thoughts in the comments! Let’s start the conversation. #GovTech #PublicSectorAI #GovernmentChallenges #FutureofCounties

AI is transforming how universities transcribe, search, and manage archives, making historical documents more accessible than ever. But with these advancements come big questions about accuracy, bias, and data ownership. ?? AI can recognize handwriting in historical documents, speeding up transcription. ?? It can help researchers uncover hidden insights, linking past records with modern data. ?? AI may misinterpret history or introduce bias, so careful management by human employees is key. This is a moment of opportunity and responsibility. AI is a powerful tool for preserving history, but human oversight remains critical to ensure data integrity. ?? Check out this Government Technology article to explore how AI is reshaping university archives: https://hubs.la/Q037MpDb0 #AI #Archives #DigitalPreservation #HigherEd #ResponsibleAI