KLAS Research

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In September 2024, KLAS hosted the eighth annual Digital Health Investment Symposium (DHIS). This strategic retreat was attended by about 200 executive thought leaders and representatives from healthcare organizations, HIT companies, and investment firms—all of whom sought to align and collaborate with each other on important healthcare developments. This overview shares insights from the event’s group discussions as well as from a pre-summit survey KLAS developed in conjunction with healthcare thought leaders. Highlighted are the year’s theme of resiliency in the face of black swan events and insights regarding cybersecurity and AI. To read the report by Justin Long and Kevin Huang, click here: https://lnkd.in/gMpfTNBH #KLASDHIS2024 #HealthcareIT #Cybersecurity #AI

Cybersecurity breaches increasingly threaten healthcare organizations’ finances, operations, patient data, and safety. In order to maintain compliance with patient data regulations, identify threats, and improve ongoing security, organizations continue to turn to security and privacy firms for both consulting and managed services. This report first examines the breadth of firms’ security and privacy consulting offerings and the types of organizations these firms typically work with; separately, client satisfaction with firms that provide security and privacy managed services is also shared. To read the report by Jaren Day and Ciera Walker, check here: https://lnkd.in/gXd4kqHi #Cybersecurity #HealthcareIT #HIT

Continuity of care can be difficult for healthcare organizations to provide when patients visit providers from multiple organizations. MEDITECH seeks to address this issue with the Traverse Exchange solution, a cloud-based interoperability solution meant to decrease the administrative burden required to reenter and manually share data. This report offers a detailed view of how MEDITECH’s data exchange network is improving care and alleviating data-sharing burdens for shared patient populations and providers in Canada. To read the report by Tyson Blauer and Maddie Calder, click here: https://lnkd.in/gmhfgKvU #CloudInteroperability #HealthcareIT #HIT

In 2023, KLAS published a perception report about organizations considering moving their Epic solutions to the cloud. This year, KLAS gathered data on the results of those decisions and the successes of cloud deployment. Learn more about this new report on the KLAS blog:?https://lnkd.in/gx9Misvq

The KLAS Middle East Summit 2025 will take place in Dubai Jan 24-25. We are pleased to announce that John D. Couris will be one of the keynote speakers addressing attendees. John will discuss what technology and professional service aspects healthcare organizations need to think about when designing smart hospitals that improve patient experience. To learn more about the KLAS Middle East Summit, click here: https://lnkd.in/gzGKuiKs #KLASMiddleEastSummit2024 #ProfessionalServices #HealthcareIT

Over the past three years, a growing number of healthcare organizations have started using public cloud providers for their Epic workloads due to the promised benefits of a cloud environment. This report examines the viability of Epic in the cloud—looking at the success and scalability of cloud deployments, the strengths and weaknesses of Amazon Web Services (AWS) and Microsoft Azure, the benefits organizations have achieved, and the areas where third-party support is used to facilitate the cloud journey. To read the report by Mike Smith, Emily Paxman, and Chloe Jensen, click here: https://lnkd.in/g__fqRwj #CloudProvider #HealthcareIT #HIT

Provider organizations are required to juggle both regulatory and payer contractual challenges while maintaining high-quality patient care. Physician advisory services firms seek to support organizations in these efforts by ensuring prompt, accurate care decisions; adherence to billing standards; and reduction of clinical denials. This report examines the key elements that drive client satisfaction across the physician advisory services market, including execution when making determinations, the strength of client-firm relationships, and the service lines most viewed as market differentiators. To read the report by Mollie Hunt, Shawn Howell, and Braden Taylor, click here: https://lnkd.in/gxKjNK5H #PhysicianAdvisoryServices #HealthcareIT #HIT

KLAS is excited to announce the launch of our redesigned website going live today! This update brings a fresh look and improved logged-out user experience to klasresearch.com. Explore the new site here: www.klasresearch.com

As pressure surrounding profit margins continues to rise, it has become increasingly important for healthcare organizations to use solutions that increase revenue and reduce the time window for bill collection. Rivia Health seeks to address this need by offering payment engagement technology that allows for automated, effective payment collection. This report offers a detailed look at the customer experience with Rivia Health’s payment engagement technology. To read the report by Mac Boyter and Maddie Calder, click here: https://lnkd.in/g62MrwSA #PaymentCollection #HealthcareIT #HIT