?? "Happy employees naturally bring happiness to those they serve."?? Employee happiness isn’t just a feel-good benefit; it’s a powerful driver of customer satisfaction and business success! Explore how fostering a positive work culture can transform service and engagement in this quick video: https://bit.ly/3Z80mIo #EmployeeWellbeing #PositiveCulture #CustomerSatisfaction #BusinessGrowth #Leadership"
关于我们
Keona’s Health Desk product provides practices and call centers with award-winning triage and call support software. FOR CALL HANDLERS AND NURSES: Equip your call agents and clinical staff with protocols to guide them through the call handling process. Take advantage of gold standard Schmitt Thompson protocols and/or create your own to accommodate your needs. Tight integration with your EMR presents your staff with all relevant patient information on a single screen, allowing them to make more informed decisions. FOR ADMINISTRATORS AND MANAGERS: Empower your managers with Health Desk’s advanced reporting and analytics suite. Monitor and improve important call center metrics such as first call resolution rates and call handling time. FOR PATIENTS: Increase patient access and reduce call volume by offering E-visits. Improve patient satisfaction by ensuring that all calls are properly handled and returned in a timely manner.
- 网站
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https://keonahealth.com/
Keona Health的外部链接
- 所属行业
- 软件开发
- 规模
- 11-50 人
- 总部
- Chapel Hill,North Carolina
- 类型
- 私人持股
地点
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主要
510 Meadowmont Village Circle
US,North Carolina,Chapel Hill,27517
Keona Health员工
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Tony Morberg, CFA
Co-founder & CEO @ Medela Gloves | Critical safety & protective supplies for American companies | FDA 510K, ASTM
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Oakkar Oakkar
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Javed Mostafa
Dean and Professor, Faculty of Information, University of Toronto
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Stephen Dean
Entrepreneurial HealthTech Executive | Keona Health | Driving 12+ Years of Successful Patient Access Transformation | Agile and AI in Operations and…
动态
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Healthcare CRM Security: How to Protect Patient Data While Modernizing Patient Access https://bit.ly/3ABZuDW
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Nurses are the world’s #1 most trusted profession—and trust leads to better patient outcomes and increased revenue. Discover how to maximize trust in a telephone triage environment. Watch our free video: https://bit.ly/3ZaXpIr
Watch Now: Telephone Nurse Onboarding Session With Industry Expert
keonahealth.com
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?? Imagine a world where every patient interaction is handled with precision—where inconsistency becomes a thing of the past. ?? We’re transforming patient care, ensuring accuracy and consistency every step of the way. Curious to learn more? Watch this short video and discover how! ?? https://bit.ly/4ex2Hm2 #PatientCare #HealthcareInnovation #PrecisionMedicine #ConsistencyMatters"
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In the age of AI, the human touch is more important than ever. Learn why empathy and critical thinking are irreplaceable skills in telephone triage. Elevate your patient care with our expert training: https://bit.ly/48OKNtS
Watch Now: Telephone Nurse Onboarding Session With Industry Expert
keonahealth.com
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?? Is Your Team Ready for Growth? ?? ""Seeing a 10% increase in new patient appointments? That’s a signal to prepare the team for what’s coming next. Growth brings opportunity—and new challenges! Learn how to stay proactive in scaling your practice for sustainable success. ?? Watch the video to find out more ?? https://bit.ly/4fxUVch #HealthcareGrowth #PatientAppointments #PracticeManagement #TeamReadiness"
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Did you know that telephone triage has its roots in Napoleonic battlefields? Discover the fascinating evolution of this crucial healthcare practice and how it applies to modern patient care. Watch our free training video now! https://bit.ly/3YANwlV
Watch Now: Telephone Nurse Onboarding Session With Industry Expert
keonahealth.com
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?? New Patients: Today's Metric, Tomorrow's Growth! ?? New patients per provider per day is a vital near-term metric; it’s not just about today’s numbers but predicting tomorrow’s growth. This insight goes beyond daily data—it’s a forecast of your practice’s future potential. Explore how this metric drives sustainable success in healthcare. ?? Watch our quick video to dive deeper! ?? https://bit.ly/3Cg2eHd #HealthcareGrowth #PatientCare #PracticeManagement #HealthcareMetrics #FutureForecasting #GrowthMindset
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Attention telephone triage nurses! Want to take your skills to the next level? Watch our free training video featuring Gina Tabone, founder of Cleveland Clinic's teletriage department. Learn how to resolve 55% of patient calls without further action: https://bit.ly/3NHthxH
Watch Now: Telephone Nurse Onboarding Session With Industry Expert
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"Process mapping isn’t just about efficiency; it’s about transforming how we ensure patient satisfaction. By breaking down workflows, healthcare organizations can pinpoint inefficiencies and elevate the patient experience. ??? Watch this video to learn more: https://bit.ly/4f7IW4W #Healthcare #PatientSatisfaction #ProcessMapping #HealthcareInnovation"