Kentucky Power

A trio of trucks lined up on 29th Street today, hoisting up Davis H. Elliott crew who are replacing old wire with new to enhance reliability and capacity for customers in the Ashland area. Learn about other projects our teams are working on to improve the electric system here: https://ms.spr.ly/6047UfbQb

Wrapping up flood restoration efforts last week required the collaboration of many organizations, including the Kentucky Department of Fish and Wildlife. A big thank you to their officers for boating our crew across the water to otherwise inaccessible areas so they could do work needed to restore several customers in Leslie County. #EKYStrong #RestoringPower

A huge thank you to everyone who donated to our employee-led Kentucky Power flood relief supply drive. Despite the cold and the snow, our neighbors and businesses showed up to help. We’re proud to be part of such a caring community. ?? This trailer is headed to Appalachian Reach Out in Martin County this afternoon #CommunityStrong #FloodRelief #Grateful #EKYStrong

Davis H. Elliott crews are helping restore power in Perry County today. We often lean on our business partners to help do the some of the most challenging work necessary to restore power to our customers - during major storms and regular work, too. We’re blessed to have these crews on our side. #RestoringPower #EKYStrong

Final Kentucky Power Flood Restoration Update >Summary A severe storm caused catastrophic flooding in eastern Kentucky leaving more than 18,000 customers without power on Sunday. Snow is expected to move into eastern Kentucky throughout the day, although utility problems are not expected. If outages should occur, crews will respond quickly. >Restoration Crews will wrap up restoration today for those customers who are able to receive power. As of this morning, less than 500 customers remain without power, with the largest concentration being in Perry County. More than 800 workers have been part of this difficult restoration, including Kentucky Power personnel, business partners and out-of-state resources. >Outages and Warming Shelters Customers can see outages in their area as well as where local warming shelters are located on our Outage Map: https://lnkd.in/gpwTSbTv >Here to Help The next phase of restoration will be to help our communities recover. If you need assistance with your electric account or service, we urge you to contact us at 800-572-1113 because there are multiple ways we can help. Ashland area employees organized a flood relief supply drive, collecting cleaning and hygiene supplies for flood victims this week through Friday in front of the main office, 1645 Winchester Avenue. Collection times are 9 a.m. to 5 p.m. today and Thursday, and from 9 a.m. to noon Friday. Over the coming weeks, we will be looking for opportunities to volunteer to help in rebuilding and making charitable contributions to aid in recovery. All contributions are given by the company and are exempt from customer rates. >Staying Safe After the Flood ? When cleaning up in flooded areas, always use gloves, boots and masks to protect yourself from contaminants. ? Ensure that all electrical sources are disconnected before handling any appliances or entering areas with standing water. ? Check your electric meter for damage. If it has been submerged in water, do not attempt to turn it back on. Contact a licensed electrician for inspection and any necessary repairs. ? If using a generator, place it outdoors and away from windows to avoid carbon monoxide poisoning. Never connect it directly to your home’s electrical system unless properly installed by a professional. ? Additional safety tips can be found at KentuckyPower.com/Safety. >More information ? Additional information can be found on the website, KentuckyPower.com. ? Customers may call our Customer Operations Center anytime at 800-572-1113. ? Restoration Information is also posted on Facebook and on X. *This is the final update for this storm.

Kentucky Power Flood Restoration Evening Update >Summary A severe storm caused catastrophic flooding in eastern Kentucky leaving more than 18,000 customers without power on Sunday. >Restoration Crews have restored power to more than 90% of customers impacted by outages. Most restorations will be complete by tomorrow. There are currently 1,041 customers without power. Crews continue to work this evening, restoring as many outages as quickly and safely as possible. More than 800 workers are part of the restoration efforts, including Kentucky Power personnel, business partners and out-of-state resources. >Outages and Estimated Restoration Estimated restoration times (ETR) and local warming shelters can be found at KentuckyPower.com/outages. Customers can also sign up for text and email alerts to receive ETR notifications on their devices at KentuckyPower.com/Alerts. >Staying Safe After the Flood ? Wear Protective Gear: When cleaning up in flooded areas, always use gloves, boots and masks to protect yourself from contaminants. ? Check for Electrical Hazards: Ensure that all electrical sources are disconnected before handling any appliances or entering areas with standing water. ? Inspect Electric Meters: Check your electric meter for damage. If it has been submerged in water, do not attempt to turn it back on. Contact a licensed electrician for inspection and any necessary repairs. ? Inspect for Structural Damage and Unstable Trees: Look for signs of building instability and be cautious of unstable trees that may fall, posing a serious risk. ? Follow Generator Safety Guidelines: If using a generator, place it outdoors and away from windows to avoid carbon monoxide poisoning. Never connect it directly to your home’s electrical system unless properly installed by a professional. Additional safety tips can be found at KentuckyPower.com/Safety. >More information ? Additional information can be found on the website, www.KentuckyPower.com. ? Customers may call our Customer Operations Center anytime at 800-572-1113. Next update: Wednesday, February 19, 2025, at 10:30 a.m.

Kentucky Power Flood Restoration Update - Tuesday, February 18, 2025 >Summary A severe storm caused catastrophic flooding in eastern Kentucky leaving more than 18,000 customers without power on Sunday. As of this this afternoon, nearly 85% of outages have been restored. >Current Situation Currently, there are about 2,951 customers without power. Our work force of more than 800, which includes Kentucky Power employees and business partners and hundreds of out-of-state line workers, are working tirelessly out there today to restore power to customers. Power for most customers will be restored by tonight with some customers being restored tomorrow. Many of the remaining outages are located in difficult to access areas which were heavily impacted by flooding. As of this morning, crews have reported 42 broken poles, 39 broken cross arms, 19 damaged transformers and 387 spans of wire down. >Estimated Restoration Times ETRs and outage information can be found at https://lnkd.in/giQvFtUR. Customers can also sign up for text and email alerts at https://lnkd.in/gvvDv2rF to receive updates. >Stay Safe ? Generators: If you are using a portable or RV generator, please do not plug the generator into your circuit box. Please be sure to turn the generator OFF when crews are working in your area for their safety and yours. Additional safety tips can be found at https://lnkd.in/g6VTGiUw. ? Meter Box Damage: Kentucky Power cannot reconnect power for customers whose home or business is flooded until the electrical system passes inspection by a licensed electrician. If there is damage, an electrician will need to make repairs and obtain verification from the local building inspection authority before power can be restored. We are most grateful for the patience of our customers during this challenging time. >More information is available at KentuckyPower.com. Next update: Tuesday, February 18, 2025, 6:30 p.m.

A few photos from the field showing the flooded and washed-out roads in Dorton and McRoberts, along with broken poles in Pine Tree Hollow and Harold's Branch. Our assessors capture these images to help with work planning and to communicate hazards to keep our team safe. We're grateful for the support of crews from Ohio, Michigan, Illinois and Indiana all working diligently alongside our crews to restore power for those who can receive it. For more updates and more outage information, visit KentuckyPower.com. Stay safe, everyone. #RestoringPower #CommunityUpdates

Kentucky Power Flood Event Outage Update - Feb. 17, 2025 Summary Severe flooding in eastern Kentucky has resulted in extensive damage across the southern region of Kentucky Power’s service area. At the peak of the event, power outages impacted 18,373 customers. Most of the 20 counties in Kentucky Power’s service area were affected by outages. Current Situation Additional outages occurred last night as another wave of strong winds and precipitation impacted southeastern Kentucky. Currently, there are 10,370 customers without power with 435 individual outage cases. Pike County, which was impacted by wind gusts up to 59 mph on Sunday, has 3,082 customer outages. Outages affecting customers are also in Perry County (1,303), Martin (1,886) and Leslie (1,376). There are other counties still with several hundred customer outages. Check our outage map to stay up to date on outages in each county: https://lnkd.in/gpwTSbTv Storm Response Efforts More than 600 personnel are actively addressing outages across the affected areas. Additional external resources joined the restoration efforts today. Flooding and blocked roadways continue to be a hindrance in some locations due to inaccessibility. There are three substations that are either flooded or having equipment issues. If water has receded in these areas and crews can gain access, damage assessment and repairs will be underway today. As assessment continues, we anticipate being able to give estimated times of restoration by this evening for areas we can access. This will be a multi day restoration event. ?? Important Safety Update for Flooded Areas Since many of our customers were impacted by flooding, we want to make sure they stay safe as recovery begins. If your electric meter was submerged in water, here’s what you need to know: ? If water is still present, do not touch your meter, breaker box or any electrical equipment. ? If you can safely reach your main breaker without standing in water, turn it off to prevent further damage. Otherwise, please call a licensed electrician. ? Contact us to let us know about your situation and that you do not have power. ? Call an electrician. Water can severely damage electrical systems. A professional should inspect your wiring, breaker box and meter before power is restored. ? Work with us. Once an electrician clears your home’s system, we’ll work quickly to safely restore your service. ? Don’t use electrical appliances or outlets if they’ve been wet. ? Avoid standing water near outlets or your electrical panel. ? When in doubt, stay away and call a professional. We know this is a tough time for many in our southeastern community, and we’re here to help. Stay safe and reach out if you have questions. For more information, visit KentuckyPower.com. Next Update: Monday, Feb. 17, 2025, 6:30 p.m.

Kentucky Power Flood Event Outage Update February 16, 2025, 6:30 p.m. Summary Heavy flooding in eastern Kentucky has caused wide-spread damage in the southern part of Kentucky Power’s territory. Power outages increased throughout the day with a peak of 18,373 customers affected. Fourteen counties in Kentucky Power’s 20-county service territory are experiencing outages. Current Situation There are currently 11,314 customers without power with more than 473 individual outage cases. Please visit our outage map to see where outages are in your area. This map updates every 15 minutes: https://lnkd.in/gD49tNTT Storm Response Efforts More than 600 personnel, business partners, forestry, safety and back-office staff are actively addressing outages across the affected areas. Additional external resources will be joining the restoration efforts tomorrow. Many locations remain inaccessible due to flooding and blocked roadways, which is hindering restoration. Restoration Process As crews assess damage from the storm, restoration times will be provided. Restoration will be a multi-day event. We prioritize restoration to address outages that impact critical services, including hospitals, emergency services, public safety facilities, and emergency shelters. After these are resolved, our crews focus on residential and business customers. We also prioritize larger outages that affect more customers, as our goal is to restore service to the greatest number of people in the shortest amount of time. As a result, outages affecting smaller groups or individual customers will be addressed later in the restoration process. For more information about how power is restored, visit KentuckyPower.com/Outages. Weather The current flood warning is in effect through tonight in some areas and into the early morning hours in others. Much of our service area is also being impacted by the cold front that is coming right behind the flood event starting tonight. This forecast includes snow accumulations of 1 to 2 inches, ice, strong wind gusts and cold temperatures in the teens and low 20s. Stay Safe ? Stay Away from Downed Power Lines: Treat all downed power lines as live and dangerous. Do not attempt to touch or move them. Report any downed lines to 9-1-1 and to Kentucky Power at 800-572-1113 immediately. ? Avoid Flooded Areas: Stay clear of flooded areas and do not attempt to walk or drive through standing water, as it may be deeper than it appears and could contain electrical hazards or debris. ? Use Generators Safely: If using a generator, ensure it is placed outdoors and away from windows to prevent carbon monoxide buildup. Only connect appliances directly to the generator and never plug it into a wall outlet. Check our website for generator safety tips and more information at KentuckyPower.com/Safety. For more information, visit KentuckyPower.com Next Update: Monday, Feb. 17, 2025, 10 a.m.