A year and a half ago, I left my corporate job and jumped into full-time entrepreneurship. And let me tell you—I've learned a lot.
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I didn’t want that. My husband Andy and I built Kalei's Kitchenette not just to do what we love, but to create a business that works for our life—not the other way around.
Are we 100% there yet? No. But we’re moving in the right direction. And what’s helping us get there? Systems, processes, accountability, and technology.
?? Hiring & Onboarding
Great businesses start with great people. That’s why we’ve built a structured hiring process to find team members who align with our mission: serving aloha through warm hospitality and thoughtfully prepared food. Onboarding is clear and consistent, with training processes that set up every new team member for success.
?? Operations & Kitchen Systems
Consistency is everything in food service. That’s why every role has checklists—from opening and closing duties to daily tasks for both front-of-house and back-of-house. Our recipe cards ensure every dish tastes just as it should, while inventory tracking and waste logs keep food costs in check.
?? Marketing & Customer Engagement
We don’t post on social media just when we "have time." We plan content a month out to ensure every post aligns with business goals. We also respond to every single review, good or bad, on a weekly basis. Why? Because feedback matters. And with SpotOn, our loyalty program runs smoothly, rewarding customers and keeping them engaged.
?? Technology & Automation
The right tools have made a huge difference:
? QuickBooks Online keeps our finances in check.
? Starfish pinpoints the three biggest financial priorities each week.
? Tripleseat streamlines our catering inquiries, proposals, and contracts.
? Asana keeps our team on the same page, ensuring tasks actually get done.
?? Cloning Myself (Kind Of)
One of the biggest game-changers? My executive assistant. Having someone to take on key tasks has freed me up to focus on growth, strategy, the big picture and take on passion projects—not just putting out daily fires.
Every system, every checklist, every automation—they’re all designed to make sure the business runs smoothly without consuming my entire life.
Because at the end of the day, a business should work for you, not the other way around.
We’re still figuring things out, but if there’s one thing I’ve learned, it’s this: the more systems you have, the more freedom you create.
For my fellow entrepreneurs:
What’s one system or tool that has helped YOU step back and breathe a little?