K12 Insight

We're thrilled to welcome our newest K12 Insighter to the sales team, Arika T. With 14 years of experience in education and edtech, Arika’s passion for supporting school communities and commitment to exceptional customer service make her a fantastic addition to our team. Her expertise and dedication will play a pivotal role in building strong partnerships with districts nationwide, all focused on delivering superior service to students, families, and communities. Welcome aboard, Arika!

We’re excited to welcome two talented professionals to the K12 Insight sales team! Please join us in welcoming Tay Person and Yanni Chryssomitis. Tay and Yanni’s expertise, passion for education, and commitment to customer service will help them soar in strengthening partnerships with forward-thinking school districts across the country. We look forward to the value they’ll bring as we continue to partner with school districts to deliver customer service excellence to their families and communities.

Cleveland Metropolitan School District has prioritized providing exceptional customer experiences for their families, parents, staff, students and community members. We’re honored that our Let’s Talk platform is their #UnifiedHelpDesk solution of choice in this important journey. Congratulations, CMSD, and thank you, WEWS-TV in Cleveland, for covering this wonderful story. Learn more about why public schools are embracing exceptional customer service: https://hubs.la/Q02PKC-80

This month we have a great K12 Insight Rockstar announcement! Congratulations to Victoria "Tory" Schulte! Here’s how she’s ?? blasting expectations into outer space: ? She is a true hero, expertly managing our contracts and renewals with impeccable attention to detail ? She is always willing to go the extra mile to help clients and team members alike ? Her positive attitude and dedication are a huge asset to her department and the entire K12 Insight team Tory, you're a true ?? superstar ?? and we’re lucky to have you!

In April, we launched our biggest game-changing feature yet! Start leveraging the power of generative AI-powered customer service in your district with ? Let’s Talk Assistant ? today! https://hubs.la/Q02GFHqW0

We were honored to present on transforming customer service with Alexandra Coppadge (Alexandra Wright) from The School District of Philadelphia at last week's Council of the Great City Schools PRE Meeting. She shared how her district is using K12 Insight's Let's Talk to automate backend workflows, save staff time, and meet rising expectations. Link to: https://hubs.la/Q02GKZgs0

Ready to transform customer service in your district? Download this free strategic planning guidebook to learn: ?? How to create actionable strategic plan goals — then monitor progress to ensure results ?? Why school districts nationwide are drafting customer service goals to boost districtwide ?? How team accountability can help get goals over the finish line and bring real success districtwide

Join us to learn more about leveraging AI-powered chatbots in your district community, automating backend workflows to save time for your staff, and how superintendents at the forefront are using AI to transform customer service. See you there!

At #NSPRA2024 this week? Join us at 12:25 in the Pike Place Zone to hear from Joan Sahlgren, MBA about Loudoun County Public Schools' customer service journey! Stick around after for a free scoop from Nutty Squirrel Gelato!

Hillary Robbins, M. Ed is celebrating superior customer service at #NSPRA2024! Stop by Booth 406 to share your win and throw some confetti ??