CEND

Gratitude, Growth, and Great Moves! As we hit Thanksgiving week (and some of you have already put up a Christmas tree!), we at Cend.com are pausing to reflect on what we're most thankful for—our incredible team, trusted partners, and the amazing individuals and businesses who have chosen us to make their moves seamless and stress-free. Every box packed, every move coordinated, and every smile from our clients fuels our mission to change the moving experience. We're grateful for the trust you've placed in us and the opportunity to be a part of your journey. As we gather around the table with family and friends, we’re reminded that every move is more than just a transition—it’s a step toward building new beginnings, connections, and memories. From our family to yours, Happy Thanksgiving! #Thanksgiving #Gratitude #CendMoves #NewBeginnings #HappyThanksgiving

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A big thank you to Bradley for the kind comments on his relocation with Cend. At Cend, we’re committed to providing each of our guests with exceptional service, and it's feedback like this that inspires us to keep raising the bar. Thank you again, Bradley, for choosing Cend. We’re honored to have been part of your journey and look forward to helping others experience the same care and ease. At Cend, this isn't just moving; it's a movement. #CustomerSuccess #ThankYou #Cend

We are excited to share some great news—Jonathan Aja Conrado has joined the Cend team as our new Move Coordinator. Jonathan will be at the heart of our mission to make moving seamless and stress-free for our guests. In his role, he will be the main point of contact, ensuring that each move is handled with care, communication is smooth, and every detail is coordinated effectively. With his impressive experience in customer service and his proactive approach, Jonathan is set to elevate the moving experience for our guests. Key responsibilities he’ll take on: Managing all guest communication and setting clear expectations, coordinating move logistics, including packing/loading, delivery, and storage, maintaining high guest service score standards, collaborating on projects and driving process improvements. Jonathan’s strong organizational skills, investigative mindset, and problem-solving abilities make him the perfect addition to our dynamic, agile team. Welcome aboard, Jonathan! We’re thrilled to have you on this journey with us at Cend. #WelcomeToTheTeam #NewHire #CendMoves #CustomerExperience

At Cend we are hrilled to welcome Karen Lorena Montes Gómez to the team as our new AR/AP Specialist! Karen brings her expertise to a dynamic role where she'll be responsible for managing our day-to-day accounting activities and spearheading key projects in developing Cend's finance department and tech initiatives. In our fast-paced startup environment, Karen’s strong leadership, analytical skills, and proactive approach are just what we need as we scale. Her role will include: Managing AR/AP for vendors, Partnering with auditors for invoice audits, Collaborating with operations and account management to resolve outstanding issues, Recommending and implementing process improvements Karen’s extensive experience along with her problem-solving mindset, sets the stage for impactful contributions. Join us in giving Karen a warm welcome as she steps into this exciting chapter at Cend! #WelcomeToTheTeam #NewHire #CendGrowth #FinanceLeadership

Familiar Faces in New Places. As we accelerate Cend’s growth trajectory, we’re excited to share two pivotal leadership updates: * Ben Heller?is now Cend's?Head of Partnerships and Supplier Management. Ben will drive transformative partnerships, strengthen supplier relationships, and lead initiatives for a cutting-edge, resilient supply chain. * Mindy Vanden Berg?has taken on the role of?Director, Partnerships and Supplier Management. Mindy will spearhead efforts to deepen key partnerships, enhance supply chain efficiency, and fuel innovation. With their outstanding expertise in strategic planning, relationship management, and team leadership, Ben and Mindy are poised to be major drivers of Cend’s success. Please join us in celebrating Ben and Mindy as they take on these critical roles! #CendTeam #LeadershipEvolution #DrivingGrowth #StrategicPartnerships #SupplyChainLeadership

Heading to the WERC Global Workforce Symposium in Washington, DC? Make sure you connect with Cend’s very own Ben Heller and Jodie Galassi. If you’re attending, don’t miss the chance to chat with Ben and Jodie to hear about how Cend is digitally enabling the moving supply chain for your mobility ecosystem. Reach out to either of them directly to set up a time to meet. Safe travels, and see you at WERC!

Please join us in welcoming Jodie Galassi as the new Senior Vice President of Sales at Cend! Jodie brings over 30 years of experience in the Mobility industry, specializing in driving revenue growth and building strong client relationships. From household goods moving with Allied Van Lines and SIRVA Moving Services, to global mobility sales with SIRVA Mobility Worldwide, and most recently creating a corporate housing division at Landing, Jodie has a proven track record of success. Her leadership style is all about leading by example. She’s built and developed sales teams with direct training, coaching, and a “never ask others to do what you wouldn’t” mantra. Jodie is passionate about mentoring and has helped many professionals reach leadership roles in their careers. At Cend, we’re thrilled to have someone who values not just exceeding sales targets, but also creating strong client partnerships and supporting her team. With expertise in consultative selling, negotiation, and team leadership, Jodie is ready to take us to new heights! Welcome aboard, Jodie! We're excited to see the incredible impact you’ll make. #WelcomeToCend #SalesLeadership #MobilityIndustry #ClientPartnerships #TeamSuccess

?? Hi Mobility Friends! Thursday night, the longshoremen's union association agreed to suspend a strike that closed down the ports on the US east coast and gulf. This is a big win for labor and the union, who see a 62% increase in wages over the next 6 years. It's a win for Talent Mobility, who will not see their international transferees HHGs get held up in the ports and huge demurrage charges. And it's a big win for America, where we won't see Americans finding things out of stock and paying exorbitant prices over the holidays because of supply/demand issues. While this isn't over, and the two sides need to resolve the agreement by January 15th, it's great to see the government working effectively to bring the two parties to the table and getting things resolved. This had the conditions where it was likely to be a long slog to resolve and painful for many. I'm feeling grateful that cooler heads have prevailed. Happy Friday to you all. Cheers.

A message from our CEO, Jim Petzel, regarding the ongoing port strike highlights an important truth for all of us...