JourneyTeam

?? Microsoft Copilot is transforming how businesses work—and the updates from Microsoft Ignite 2024 prove it. With new features like Python integration in Excel, PowerPoint’s Narrative Builder, and advanced Outlook automation, Copilot is more powerful than ever. But whether you're already using Copilot or just considering it, success depends on strategy, readiness, and alignment with your business goals. Our latest blog, 5 Steps to Get Your Organization Copilot Implementation Ready, breaks down what you need to do to prepare, optimize, and future-proof your Copilot investment. ?? Want to explore further? Join our webinar to see how your organization can harness Copilot’s latest capabilities. ?? Dec 12th ?? Register: https://lnkd.in/gC4hjVvw It’s time to move beyond workflows and into true AI-powered productivity. #MicrosoftCopilot #MicrosoftIgnite #AIinBusiness #DigitalTransformation #JourneyTeam #Webinar

What does the future of service and support look like???? It’s fast, seamless, and AI-powered. Join us on?December 10th, 12:00 PM CST?for an exclusive webinar: "AI, Telephony, and Workforce Management in Dynamics 365 Contact Center: A New Era in Service Delivery." Here’s what you’ll discover: ??Smarter Support with AI:?Real-time insights, intelligent routing, and sentiment analysis. ???Unified Interactions:?Voice, chat, and digital channels working together seamlessly. ???Optimized Efficiency:?Automate tasks and empower teams to focus on high-impact interactions. See live demos that showcase the power of Dynamics 365 Contact Center in action—tailored for field service, professional services, and public sector scenarios. ?? Register: https://lnkd.in/gGmEeUm7 #CustomerExperience #Dynamics365 #DigitalTransformation #Webinar

?? Dynamics 365 Business Central vs. NetSuite: Which is Better for Your Business? ?? Choosing the right ERP is a big decision, and with options like Microsoft Dynamics 365 Business Central and NetSuite, it’s clear that not all solutions are created equal. Business Central stands out with its flexibility, scalability, and deep integration with other Microsoft tools. It’s built to grow with your business and offers unmatched customization to fit your unique needs. But how does it really compare to NetSuite? We’ve broken it down so you can make the best decision for your organization. ?? Dive into the comparison here: https://lnkd.in/giu_Z9xn ?? What’s most important to you when evaluating an ERP—customization, cost, scalability, or something else? #ERP #BusinessCentral #NetSuite #MicrosoftDynamics365

Microsoft Ignite 2024 is in full swing, and we’re proud to have both our CEO, Brian Tenney and COO, Eric Beins representing JourneyTeam in Chicago as a Microsoft Partner of the Year! ?? From Satya Nadella’s keynote on #AI as the next platform shift to conversations about scaling enterprise AI, this year’s event is packed with game-changing insights. If you’re at Ignite, don’t miss the chance to connect with Eric and Brian to chat about how #JourneyTeam can help your organization harness these innovations. What’s been your favorite highlight from #MicrosoftIgnite so far? #Innovation #MSIgnite2024 #MicrosoftAI

?? Last Chance to Register! ?? Tomorrow’s the big day! Join us for our Customer-Centric CRM webinar and discover how Microsoft Dynamics 365 can break down silos, bringing together sales, marketing, and service in one powerful system. With everyone working from the same data, your teams can collaborate seamlessly, delivering a connected and efficient customer experience. What’s on the agenda? ? Aligning teams for a truly unified customer journey ?? Leveraging AI and automation to streamline workflows and boost productivity ?? Gaining real-time insights to drive growth and optimize every interaction Don’t miss this opportunity to see how a unified CRM can empower your business and elevate customer satisfaction. ?? Date: Nov 19 ?? Time: 12:00 PM - 1:00 PM CST Register now and be ready to take your CRM strategy to the next level in 2025! Link: lnkd.in/g7bpnbmM

The 2024 #PASSDataSummit has recently come to a close, and wow—what an experience! ?? Here are our top 5 takeaways: 1?? Data Governance Takes a Village – It’s not just about tools; collaboration is key. 2?? AI and Analytics Are Game-Changers – Predictive insights are becoming the new norm. 3?? Cloud Isn’t the Limit – Hybrid strategies are the future. 4?? Data Literacy Empowers Teams – Understanding data is as vital as the tech behind it. 5?? Community Drives Innovation – Sharing ideas leads to breakthroughs. Want the full scoop? We’ve shared more in our blog: https://lnkd.in/ghkh-sft What stood out most to you at the summit? Let’s talk in the comments!??

Ready to supercharge your Azure environment? JourneyTeam's 5-Point Microsoft Azure Cost Optimization Assessment dives deep to optimize your cloud, from cost savings to compliance. ?? ?? Here’s what our assessment covers: 1?? Cost Analysis – Pinpoint savings and streamline billing. 2?? Backup & Disaster Recovery – Enhance resilience. 3?? Performance & Resource Utilization – Maximize your resources. 4?? Security Check – Strengthen your defense. 5?? Compliance & Governance – Stay aligned with best practices. From securing your data to cutting unnecessary costs, we’ve got your back on every point. Let’s turn your cloud into a powerhouse of efficiency! Curious to learn more? Get the Assessment here: https://lnkd.in/gwwywXXj

?? Transform your service and support with Microsoft Dynamics 365 Contact Center! Webinar: "AI, Telephony & Workforce Management in Dynamics 365 Contact Center" ?? Date: Dec 10, 2024 ? Time: 12:00 PM - 1:00 PM CST What you’ll learn: - AI-Powered Insights: Meet rising demands with smarter, faster service. - Unified Channels: Seamlessly connect voice, chat, and digital interactions. - Efficiency Boost: Automate tasks and optimize your workforce. - Real-Time Support: AI-driven sentiment analysis and intelligent routing for better resolutions. - Don't miss live demos tailored for customer support, field service, and public service. Join us to explore the future of service delivery! ?? https://lnkd.in/duBeRpJj #CustomerExperience #MicrosoftDynamics365 #JourneyTeam

Thinking about implementing Dynamics 365 but not sure where to start? JourneyTeam's CRM Buyer’s Guide has got you covered! ?? Inside, you’ll find: ?? Must-have features for success ?? Best practices for implementation ?? Real success stories to inspire ?? Insights from our experts Don’t dive in blind—download your guide and kickstart your Dynamics 365 journey today! ?? [Download Here] https://lnkd.in/eVh-34BK #JourneyTeam #Dynamics365 #CRM #DigitalTransformation

?? Dive into Transformation with Huish Outdoors! ???? When Huish Outdoors, a leader in the dive industry, needed to streamline operations and boost efficiency across sales, inventory, and customer service, they turned to JourneyTeam and Microsoft Dynamics 365 Business Central. Here’s how we helped Huish Outdoors make waves: ?? Unified Operations: Enhanced visibility into inventory, sales, and financials, all in one place. ?? Streamlined Workflows: Freed up their team to focus on delivering top-quality products and stellar service. ?? Future-Ready Solutions: Scalable systems that grow with their business. Read the full case study to see how Huish Outdoors took the plunge with JourneyTeam—and came up with streamlined, scalable success. ?? Link to the case study: https://lnkd.in/g6PrkR3V #CustomerSuccess #Dynamics365 #BusinessCentral #JourneyTeam #HuishOutdoors #MicrosoftSecurity