Joslin Insight

Our IRB-approved study at Los Angeles General Medical Center demonstrated the powerful impact that real-time feedback systems, like the Joslin Insight App, can have on nurse retention and satisfaction. By fostering open communication and providing timely responses, leadership was able to create an environment where staff felt heard, valued, and empowered. This culture shift led to meaningful improvements in both engagement and outcomes, proving that real-time feedback is not just a tool, but a catalyst for positive change. Within a year, Nancy Blake achieved a 9% reduction in turnover while also seeing improvements in patient outcomes. As an #ANCCMagnet vendor, we can help leaders gather real-time data while continuously monitoring Magnet scores. This ensures that your organization stays aligned with Magnet standards while maintaining a strong connection with your nursing staff. Step 1: Implement Real-Time Feedback Systems Step 2: Increase Visibility and Accessibility Step 3: Encourage Active Participation Step 4: Provide Timely Responses and Updates Step 5: Educate and Train Leaders Step 6: Evaluate and Adapt Step 7: Champion Nurse Engagement and Empowerment >> Step 8: Call to Action for Nurse Leaders #NurseLeadership #CultureChange #FeedbackMatters Read more: https://lnkd.in/eDJUSq_S

In our Nurse Leader article, we highlighted how real-time feedback at Los Angeles General Medical Center empowered nurses to actively participate in decision-making and share their insights. The evidence shows that the Joslin Insight App played a pivotal role in creating a more supportive and fulfilling work environment, leading to reduced turnover and improved patient outcomes. By giving nurses a voice and acting on their feedback, the organization fostered a culture of engagement and collaboration. Cultural change is challenging, and it’s important to recognize the leadership of CNO Nancy Blake at LA General for spearheading this effort. The first step in this process is embracing discomfort—realizing that while not all scores will be favorable, effective management begins with measurable insights. Leaders must acknowledge that things don’t have to remain as they’ve always been. If your organization is in need of a cultural shift or if you're looking to empower your frontline with core values, fostering real-time communication is crucial for bridging the gap and building trust within your team. The key is not returning to solutions that have failed in the past. As an #ANCCMagnet vendor, we provide leaders with new tools to collect real-time feedback and continuously monitor Magnet scores, ensuring your organization remains aligned with Magnet standards while empowering your nursing staff. The key is prioritizing the nurse as much as compliance. Step 1: Implement Real-Time Feedback Systems Step 2: Increase Visibility and Accessibility Step 3: Encourage Active Participation Step 4: Provide Timely Responses and Updates Step 5: Educate and Train Leaders Step 6: Evaluate and Adapt >> Step 7: Champion Nurse Engagement and Empowerment Step 8: Call to Action for Nurse Leaders Next up: Step 8! #NurseEmpowerment #EngagementTools #RetentionStrategies Read more: https://lnkd.in/eDJUSq_S

We're excited to share the release of the CAHME Insight Study: Perspectives from the Field, commissioned by CAHME's Board of Directors and authored by Joslin Insight. This research sheds light on the evolving landscape of healthcare management education, highlighting key accreditation issues such as credibility, reputation, standards, continuous improvement, and transparency. A special thanks to Anthony Stanowski, David Bartholomew, Quint Studer, and Jeff Connor for your invaluable contributions to this project! #HealthcareEducation?? #CAHME?? #Accreditation?? #Leadership?? #JoslinInsight??

Continuous evaluation and adaptation were key themes in our Nurse Leader article on Los Angeles General Medical Center's use of the Joslin Insight App. Regularly assessing the effectiveness of feedback systems and making necessary adjustments helped maintain their relevance and impact. By consistently refining the approach, CNO Nancy Blake was able to ensure our feedback loop stayed responsive to the changing needs of staff, driving meaningful and lasting improvements. As an #ANCCMagnet vendor, we offer leaders the tools to gather real-time data and continuously monitor Magnet scores. This process of evaluation and adaptation ensures that your organization remains aligned with Magnet standards while effectively responding to the dynamic needs of your team. Discover how continuous improvement can keep your feedback systems relevant, responsive, and impactful for your organization. Step 1: Implement Real-Time Feedback Systems Step 2: Increase Visibility and Accessibility Step 3: Encourage Active Participation Step 4: Provide Timely Responses and Updates Step 5: Educate and Train Leaders >> Step 6: Evaluate and Adapt Step 7: Champion Nurse Engagement and Empowerment Step 8: Call to Action for Nurse Leaders Next up: Step 7! #ContinuousImprovement #FeedbackSystems #NurseEngagement Read more: https://lnkd.in/eDJUSq_S

In our study at Los Angeles General Medical Center, which was highlighted in Nurse Leader, we found that the success of implementing real-time feedback systems, such as the Joslin Insight App, heavily relies on a genuine approach, thorough planning, and leadership preparation. Leaders need to fully grasp the objectives and benefits of gathering real-time feedback. Furthermore, it’s crucial that managers are not only provided with the necessary tools but also with the communication skills to engage with feedback in a constructive manner, driving positive organizational change. When combined with today’s best practices, real-time feedback becomes a formidable tool for fostering continuous improvement and cultivating a stronger, more responsive organizational culture. As an #ANCCMagnet vendor, we provide the tools and support to help leaders gather real-time data while continuously monitoring Magnet scores. This ensures that your organization not only stays aligned with Magnet standards but also remains responsive to the needs of your team. Step 1: Implement Real-Time Feedback Systems Step 2: Increase Visibility and Accessibility Step 3: Encourage Active Participation Step 4: Provide Timely Responses and Updates >> Step 5: Educate and Train Leaders Step 6: Evaluate and Adapt Step 7: Champion Nurse Engagement and Empowerment Step 8: Call to Action for Nurse Leaders Stay tuned for Step 6! #LeadershipTraining #NurseEmpowerment #HealthcareTech Read more: https://lnkd.in/eDJUSq_S

As highlighted in our recent Nurse Leader article, timely responses to feedback are crucial for building trust within a team and increasing psychological safety. At Los Angeles General Medical Center, the Joslin Insight App empowered the CNO Nancy Blake to identify and address nurses’ concerns in real-time, allowing leadership to respond quickly and effectively. This responsiveness not only strengthened trust but also fostered a culture of open communication and transparency. By utilizing the Joslin Insight App, Nancy was able to reduce nurse turnover by 9% and enhance patient outcomes. As an #ANCCMagnet vendor, we provide tools that help leaders gather real-time data and continuously monitor Magnet scores in a way where nurses feel genuinely heard. The key is establishing an effective feedback loop and ensuring consistent interaction between managers and frontline staff. Transparency is what frontline caregivers desire most. Step 1: Implement Real-Time Feedback Systems Step 2: Increase Visibility and Accessibility Step 3: Encourage Active Participation >> Step 4: Provide Timely Responses and Updates Step 5: Educate and Train Leaders Step 6: Evaluate and Adapt Step 7: Champion Nurse Engagement and Empowerment Step 8: Call to Action for Nurse Leaders Next up: Step 5! #ResponsiveLeadership #NurseRetention #TimelyFeedback Read more: https://lnkd.in/eDJUSq_S

The key to meaningful feedback is active and timely participation. In our Nurse Leader case study at Los Angeles General Medical Center, we found that real-time feedback tools like the Joslin Insight App motivated nurses to actively engage with leadership and share their insights. This open communication not only empowered nurses but also drove real organizational changes that enhanced engagement and satisfaction across the board. As an #ANCCMagnet vendor, we help leaders collect and analyze real-time data, ensuring continuous alignment with Magnet standards while encouraging staff participation in broader organizational decisions. By fostering an environment where active feedback is encouraged, you can strengthen nurse engagement, increase belonging, and boost satisfaction. Step 1: Implement Real-Time Feedback Systems Step 2: Increase Visibility and Accessibility Step 3: Encourage Active Participation Step 4: Provide Timely Responses and Updates Step 5: Educate and Train Leaders Step 6: Evaluate and Adapt Step 7: Champion Nurse Engagement and Empowerment Step 8: Call to Action for Nurse Leaders Stay tuned for Step 4! #NurseSatisfaction #EngagementMatters #JoslinInsight Read more: https://lnkd.in/eDJUSq_S

Our study at Los Angeles General Medical Center, featured in Nurse Leader, highlights the critical role of leadership visibility in fostering workplace trust and satisfaction. Using the Joslin Insight App, nurse leaders were able to stay in constant communication with their teams, even when they weren’t on the floor. The app was especially valuable in reaching night shift and per diem employees. This real-time connectivity ensured that staff felt heard and supported, fostering a more engaged and positive workforce. As an #ANCCMagnet vendor, we can assist leaders in gathering real-time data, providing the tools necessary to continuously monitor Magnet scores and enhance leader responsiveness, which is a key metric on the Magnet Journey. By staying connected to your teams, you can improve both nurse engagement and satisfaction while aligning with Magnet standards. Step 1: Implement Real-Time Feedback Systems >> Step 2: Increase Visibility and Accessibility Step 3: Encourage Active Participation Step 4: Provide Timely Responses and Updates Step 5: Educate and Train Leaders Step 6: Evaluate and Adapt Step 7: Champion Nurse Engagement and Empowerment Step 8: Call to Action for Nurse Leaders Next up: Step 3! #NurseLeadership #WorkplaceCulture #HealthcareLeadership Read more: https://lnkd.in/eDJUSq_S

In our recent Nurse Leader article, we explored how Los Angeles General Medical Center leveraged our real-time feedback tool to improve nurse satisfaction and retention. The Joslin Insight App empowered frontline staff to anonymously share their concerns and insights directly with leadership, enabling quick and effective responses. This open line of communication fostered a more transparent and supportive work environment, leading to measurable improvements in both staff engagement and patient outcomes. As an approved #ANCCMagnet vendor for RN Engagement surveys, we can help leaders gather frontline data in real-time, offering continuous monitoring of Magnet scores. By using tools like the Joslin Insight App, you can stay connected to your teams and ensure that your organization remains aligned with Magnet standards while enhancing day-to-day nurse satisfaction. >> Step 1: Implement Real-Time Feedback Systems Step 2: Increase Visibility and Accessibility Step 3: Encourage Active Participation Step 4: Provide Timely Responses and Updates Step 5: Educate and Train Leaders Step 6: Evaluate and Adapt Step 7: Champion Nurse Engagement and Empowerment Step 8: Call to Action for Nurse Leaders Stay tuned for Step 2! #NurseEngagement #FeedbackTools #HealthcareInnovation Read more: https://lnkd.in/eDJUSq_S

We are proud to share the outcomes of Joslin Insight's work fostering a positive work environment at Los Angeles General Medical Center, alongside Hunter Joslin, MA, Nancy Blake, Daryl Joslin, and Ria Sangalang. A big thank you to the entire team and LA General's exceptional directors of nursing and nurse managers. Our latest #NurseLeader article, “Enhancing Nurse Satisfaction and Retention Through Real-Time Feedback: A Case Study at Los Angeles General Medical Center,” demonstrates how real-time, anonymous feedback can drive cultural change and boost nurse engagement. The print version will be featured in the October edition of Nurse Leader. Our IRB-approved study shows that LA General achieved a 9% reduction in nurse turnover and saw improvements in clinical outcomes. We want to commend Nancy Blake for her outstanding work. While many factors contributed to this success, we’re humbled that the Joslin Insight App played a pivotal role by providing leadership with the feedback necessary for informed decision-making. If you’re a leader striving to create a healthier work environment, this article offers valuable insights on how real-time communication tools like the Joslin Insight App can make a real difference. Message us if you'd like to learn more about how a genuine engagement approach can lead to meaningful change and benefit patient care. https://lnkd.in/eAHhAU2R #nurseleadership #nurseengagement #nursesatisfaction #workplaceculture #healthcareleadership