ISM, Inc.

I am pleased to announce my new AI keynote titled: How To Identify & Implement AI Successfully for Customer Service, Sales, and Marketing. I tailor each AI keynote to meet the audience's specific AI needs – whether it’s transforming customer service, enhancing sales strategies, taking marketing to the next step, or a combination of one or more of these areas. Attendees will learn practical tools and insights to implement AI-driven changes that can immediately elevate their business performance. Keynote Takeaways: - Real-world examples of how companies today are leveraging AI technology to transform their customer service, sales, and marketing activities - Concrete steps your company can take immediately to leverage AI to achieve enhanced customer service, sales, and/or marketing results - Practical strategies for deploying AI to streamline your sales funnel, achieve super-focused marketing messages, drive down customer service costs while increasing customer experience, and more - How to select the right AI tools tailored to your specific business needs and existing IT infrastructure and systems - Insights into understanding data ethics and privacy implications, ensuring your AI efforts are not only efficient but also responsible and trustworthy To learn more about my customized AI keynote, or to book this keynote, reach out to me via phone (301) 656-8448, email [email protected], or go to my speaker website (bartongoldenberg.com) and complete the contact form.

I am pleased to announce ISM's new AI practice that specializes in successfully applying AI to transforming customer service, enhancing sales strategies, and/or taking marketing to the next step. To learn more, go to https://lnkd.in/eW2HZnb4. Or to chat call me at (301) 6556-8448 or send me an email ([email protected]). Together, let's make AI happen!

ISM is pleased to announce a new contract with Experian to assist them in creating a multi-year roadmap to applying automation/AI to their contact center strategy. This is an exciting opportunity to apply leading edge technology to their excellent customer service process. We are proud to have been selected for this engagement after competing in a multi-vendor bidding process. The reasons we won the bid: 40 years of hands-on experience and 100% vendor objectivity.

I wanted to share with you some good news. ISM has been short-listed as a vendor to recommend how to apply AI to the contact center and customer service process at one of world's largest financial services company. It's a huge opportunity, hopefully my next post will confirm ISM as the winner!

Transform Your Business with Our Metaverse Solutions! In partnership with your executive team, we create and implement a comprehensive Metaverse (VR-XR-AR) strategy, including a cutting-edge VR Training program. We ensure that your organization is ready to lead in the digital age. ?? Explore Metaverse Opportunities: We demystify the Metaverse and present impactful solutions tailored to your customers. ?? Craft Your Metaverse Strategy: Together, we design a powerful Metaverse (VR-XR-AR) strategy that resonates with your audience. ?? Define Your Value Proposition: We help articulate your unique Metaverse value proposition, setting you apart in the market. ?? Align with Go-to-Market Strategy: Position your virtual world solutions seamlessly within your overall strategy for maximum impact. ?? Plan for Success: We draft a detailed implementation plan, addressing necessary technology, process enhancements, and organizational readiness to ensure your Metaverse program's success. Ready to learn more about Strategy Development? Schedule an appointment to get started: https://lnkd.in/exvQZK4i Let's revolutionize your business with innovative Metaverse solutions! - #Metaverse #VirtualReality #AugmentedReality #XR #VRTraining #DigitalTransformation?

?????? ???????????? ???????? ???????????????? ?????????????? ?????? ?????????????????? ??????? As the Metaverse becomes more prevalent, it will continue to reshape the way we conduct business. With 5G, augmented reality (AR), and powerful hardware, the Metaverse is more accessible than ever. Jumping in now lets you harness these advancements for your business. Consumers are craving immersive digital experiences. By embracing the Metaverse, you can meet these new expectations and connect with your audience on a deeper level. Early adopters of Metaverse technology are setting themselves apart. Be a trailblazer in your industry and stand out from the competition. Diversifying in the Metaverse can strengthen your financial resilience. Showcasing your business as a Metaverse innovator can attract and retain the best talent. There is a desire to work in a field that shapes the future. Digital interaction will be transformed by the Metaverse. Adopting it now ensures you stay adaptable and ready for whatever comes next. Is Your Business Ready to Enter the Metaverse? https://lnkd.in/dbwBSbht - #Metaverse #BusinessInnovation #DigitalTransformation #Technology

With over 30 years of experience, we've learned that success comes from focusing 50% on people, 30% on processes, and 20% on technology. Getting the right balance of People, Process, and Technology is key to making your tech initiatives successful! At ISM, we partner with top companies to help them acquire, retain, and grow their customer base. Though our core expertise is in Metaverse, Digital Communities, and CRM technologies, we are most proud of our holistic approach, which incorporates these three essential elements: people, process, and technology. ?? ???????????? The biggest challenge often lies with people. New processes and technologies mean changes in job roles, so getting user support early and keeping it throughout the project is crucial. ?? ?????????????? Process change needs to come from within. By optimizing sales, marketing, and customer service processes before introducing technology, we ensure solutions fit your unique needs. ?? ???????????????????? There are many great technologies out there, but the focus should be on how well users adopt them and how effectively they support optimized processes. At ISM, we get this mix right at every stage, helping organizations not just deploy new tech but ensure it's adopted and used effectively. Let’s achieve your strategic goals together! - #Technology #Innovation #DigitalTransformation #CRM #Metaverse?

???????? ?????????????????? ???? ?????? ?????????????????? ?????????????????? ???? ???????????? ?????? ????????????! ???? ???????? ??????????, ?????????????????? ?????? ???????????????? ?????????????? ???????????????????? ???? ???????????????? ???????????????????????? ???? ?????? ?????????????????? With over 75 years of combined consulting experience, we specialize in leveraging technology to drive business success. As thought leaders and founders of the XR/Metaverse Resource Center, we bring unmatched expertise in VR, XR, and AR. ?? ????????'?? ???????? ???? ??????????: ?? Deep knowledge of VR-XR-AR applications, vendors, and implementation partners. ??Best practices to help you create and execute top-notch virtual world programs. ??Direct involvement of Tim and Barton in every engagement, supported by a team of virtual world experts. ??Consistent delivery of on-time, on-budget projects. Let us help you navigate the Metaverse and unlock new opportunities for your business! Go to ISM’s XR/Metaverse Resource Center to learn more: https://lnkd.in/e6bA52di - #Metaverse #VR #XR #AR #Consulting #Innovation?

ISM’s Completes a CRM Assessment at Twin City Foods ? “We selected ISM to enhance our sales processes and facilitated our CRM software selection.?ISM’s structured approach and deep subject matter expertise delivered this engagement on-time and on-budget. We highly recommend ISM if you are looking to achieve the ‘Gold Standard’ in CRM excellence.”?Jason Wolcott, Chief Commercial Officer, Twin City Foods

I am happy to announce that ISM has recently completed another CRM software selection for a client. Four vendors were invited to bid -- two very large, and two smaller. One of the two smaller won because of their outstanding no-code platform. The beauty of no-code is its agility to create a configured CRM systems literally in weeks. If you would like to learn more, please contact ISM. Best, Barton