iSeatz

The U.S. travel loyalty market is growing—and the opportunities are massive. Key insights from our latest Tipping Point Report: - Travel loyalty program participation has hit a record high—55% of Americans now belong to one. - 56% of consumers turn to loyalty programs first for travel bookings, up from 51% in 2023. - Brands offering travel rewards have grown to 82%, a 19-point increase from last year. Discover how shifting consumer preferences and advanced technology are shaping the loyalty landscape. Download the report: The Tipping Point of Loyalty 2025 https://hubs.ly/Q034pytp0 #LoyaltyMarketing #TravelTrends #iSeatzInsights #TravelLoyalty #CustomerExperience

Want to win in travel loyalty? Make it personal. Stats from our Tipping Point Report: - 65% of frequent travelers say personalized offers are crucial. Families with children value personalization more than ever—76% prefer tailored experiences. - Yet only 23% of brands offer personalized recommendations during booking—a missed opportunity! The secret to loyalty success: personalization + innovative technology. Download the report to learn how: The Tipping Point of Loyalty 2025 https://hubs.ly/Q034p-hr0 #Personalization #TravelLoyalty #CustomerEngagement #iSeatzSolutions #TravelTech

For digital marketers, accessibility has evolved from a compliance requirement into a strategic advantage and a key driver of innovation, customer engagement and satisfaction. This is especially true for the travel industry, which often falls short in delivering accessible digital experiences. Travelers depend on digital platforms for everything from booking accommodations to real-time updates about their journey. However, a report by AudioEye found that nearly 75% of travel websites had accessibility issues, including missing or inadequate alt text for images, pop-ups without information for the visually impaired, navigation problems, and insufficient hotel descriptions. These challenges create barriers for users with disabilities that can significantly affect their travel booking experience. In a recent column for MarTech Cube, our accessibility specialist and software engineer Zivile Januleviciute Goodwin shares best practices for creating more inclusive, customer-centric digital experiences. She also discusses the importance of accessible design—such as adjustable text sizes, high-contrast color schemes, and screen reader compatibility—and how these principles enhance the user experience for all customers. Learn how adopting accessibility practices today can lead to stronger customer loyalty tomorrow. https://hubs.ly/Q03bKXk40 #DigitalAccessibility #InclusiveDesign #TravelInnovation #CustomerLoyalty #UX #AccessibilityMatters #TravelTech

Loyalty programs thrive on engagement, yet 62% of consumers cite user experience as a major frustration when booking travel through their programs. Meanwhile, only 6% of brands rank UX as a top priority. That’s a gap too big to ignore. In The Tipping Point: How U.S. Travel Loyalty is Evolving-A Three-Year Perspective, we uncover why UX improvements, seamless booking, and personalization are critical for long-term loyalty success. Read more: The Tipping Point of Loyalty 2025 https://hubs.ly/Q035FCbD0 #loyaltyprograms #travelloyalty #hospitality #travelloyaltyprograms #personalization #travelbooking #tippingpointfortravelloyalty

La fidélisation n’est pas universelle, surtout d’une génération à l’autre. Alors que les baby-boomers et la génération X donnent la priorité à l’accumulation de points, la génération Z remodèle le paysage de la fidélisation en valorisant des options de voyage de haute qualité et des recommandations exclusives et personnalisées. Pour rester pertinentes, les marques doivent adapter leurs stratégies de fidélisation pour répondre à ces préférences changeantes. Découvrez comment dans The Tipping Point (Le point de bascule)?: Au sein du paysage de fidélisation changeant du Canada?: https://hubs.ly/Q035MVnw0 #programmesdefidélisation #fidélisationenmatièredevoyages #accueil #programmesdefidélisationenmatièredevoyages

AI is changing the way we travel, making booking and loyalty programs smarter, faster, and more accessible. In a recent Biz New Orleans Magazine article, iSeatz was highlighted for its advancements of accessibility and innovative use of AI in travel booking technology. Our technology enhances personalization, automates support, and ensures accessibility, helping brands like American Express, IHG Hotels, and Wyndham Hotels create rewarding experiences for millions of travelers. Beyond convenience, AI makes travel loyalty more inclusive. As our accessibility specialist and software engineer Zivile Januleviciute Goodwin notes, 20–30% of the global population experiences some form of disability, and AI can make travel booking easier for everyone—whether it’s adjusting text size, enabling voice commands, or prioritizing accessible options. Smarter tech means better travel experiences for all. Read the full article here: https://hubs.ly/Q039J7W40 #Accessibility #TravelTechnology #LoyaltyPrograms #DigitalDesign #UserExperience #CustomerEngagement #TravelLoyalty

Avec la hausse des co?ts et l’évolution des priorités des consommateurs, les programmes de fidélisation sont plus que des avantages indirects. Ils constituent en fait un avantage concurrentiel. Près du tiers des Canadiens ont ajusté leurs choix de produits en 2024 pour maximiser les points de fidélisation, et 90?% d’entre eux ont fait le plein de leurs produits préférés pendant les soldes. Comment les marques peuvent-elles capitaliser sur ces faits? En offrant des récompenses qui s’alignent sur l’évolution des habitudes de dépenses. Découvrez comment dans The Tipping Point (Le point de bascule)?: Au sein du paysage de fidélisation changeant du Canada?: https://hubs.ly/Q035MVWM0 #programmesdefidélisation #fidélisationenmatièredevoyages #accueil #programmesdefidélisationenmatièredevoyages

Travel loyalty programs are growing—and so are consumer expectations. With 55% of Americans now enrolled in programs offering travel rewards, differentiation is more important than ever. How can brands stand out? By delivering value in ways that resonate most with their members. Our latest report, The Tipping Point: How U.S. Travel Loyalty is Evolving-A Three-Year Perspective, explores the trends shaping U.S. travel loyalty, from the rise of younger travelers to the increasing demand for seamless booking experiences. Get the insights here: The Tipping Point of Loyalty 2025 https://hubs.ly/Q035FBRl0 #loyaltyprograms #travelloyalty #hospitality #travelloyaltyprograms #travelrewards #tippingpointfortravelloyalty

Did you know iSeatz’s journey started with accessibility at its core? Our founder, Kenneth Purcell, first conceptualized iSeatz while recovering from a temporary disability. That experience shaped the company’s commitment to creating digital solutions that work for everyone. Today, accessibility is more than compliance—it’s about empathy and innovation. Instead of robotic delivery like “Economy $58.00 per day,” what if we crafted, “An Economy rental, similar to a Toyota Corolla, for $58 a day”? These small shifts create meaningful improvements for users. Accessibility isn’t about “them.” It’s about all of us. Let’s go beyond the checkbox and create experiences that are as human as the people using them. Dive into our approach: https://hubs.ly/Q031h-5W0 #TechInnovation #AccessibilityInTech #DigitalTransformation #DesignForAll #EmpathyDrivenDesign #TechAccessibility #InclusiveTech #HumanCenteredUX #AccessibilityAwareness

Loyalty programs in 2025 must do more than reward transactions—they must align with evolving consumer priorities. The Tipping Point: Inside Canada’s Changing Loyalty Landscape uncovers key insights on what Canadians expect from travel loyalty programs, from seamless booking experiences to value-driven rewards. Discover the strategies brands need to stay competitive: The Tipping Point of Loyalty 2025 https://hubs.ly/Q035FBRh0 #loyaltyprograms #travelloyalty #hospitality #travelloyaltyprograms