iSeatz

The U.S. travel loyalty market is growing—and the opportunities are massive. Key insights from our latest Tipping Point Report: - Travel loyalty program participation has hit a record high—55% of Americans now belong to one. - 56% of consumers turn to loyalty programs first for travel bookings, up from 51% in 2023. - Brands offering travel rewards have grown to 82%, a 19-point increase from last year. Discover how shifting consumer preferences and advanced technology are shaping the loyalty landscape. Download the report: The Tipping Point of Loyalty 2025 https://hubs.ly/Q034pytp0 #LoyaltyMarketing #TravelTrends #iSeatzInsights #TravelLoyalty #CustomerExperience

AI is changing the way we travel, making booking and loyalty programs smarter, faster, and more accessible. In a recent Biz New Orleans Magazine article, iSeatz was highlighted for its advancements of accessibility and innovative use of AI in travel booking technology. Our technology enhances personalization, automates support, and ensures accessibility, helping brands like American Express, IHG Hotels, and Wyndham Hotels create rewarding experiences for millions of travelers. Beyond convenience, AI makes travel loyalty more inclusive. As our accessibility specialist and software engineer Zivile Januleviciute Goodwin notes, 20–30% of the global population experiences some form of disability, and AI can make travel booking easier for everyone—whether it’s adjusting text size, enabling voice commands, or prioritizing accessible options. Smarter tech means better travel experiences for all. Read the full article here: https://hubs.ly/Q039J7W40 #Accessibility #TravelTechnology #LoyaltyPrograms #DigitalDesign #UserExperience #CustomerEngagement #TravelLoyalty

Avec la hausse des co?ts et l’évolution des priorités des consommateurs, les programmes de fidélisation sont plus que des avantages indirects. Ils constituent en fait un avantage concurrentiel. Près du tiers des Canadiens ont ajusté leurs choix de produits en 2024 pour maximiser les points de fidélisation, et 90?% d’entre eux ont fait le plein de leurs produits préférés pendant les soldes. Comment les marques peuvent-elles capitaliser sur ces faits? En offrant des récompenses qui s’alignent sur l’évolution des habitudes de dépenses. Découvrez comment dans The Tipping Point (Le point de bascule)?: Au sein du paysage de fidélisation changeant du Canada?: https://hubs.ly/Q035MVWM0 #programmesdefidélisation #fidélisationenmatièredevoyages #accueil #programmesdefidélisationenmatièredevoyages

Travel loyalty programs are growing—and so are consumer expectations. With 55% of Americans now enrolled in programs offering travel rewards, differentiation is more important than ever. How can brands stand out? By delivering value in ways that resonate most with their members. Our latest report, The Tipping Point: How U.S. Travel Loyalty is Evolving-A Three-Year Perspective, explores the trends shaping U.S. travel loyalty, from the rise of younger travelers to the increasing demand for seamless booking experiences. Get the insights here: The Tipping Point of Loyalty 2025 https://hubs.ly/Q035FBRl0 #loyaltyprograms #travelloyalty #hospitality #travelloyaltyprograms #travelrewards #tippingpointfortravelloyalty

Did you know iSeatz’s journey started with accessibility at its core? Our founder, Kenneth Purcell, first conceptualized iSeatz while recovering from a temporary disability. That experience shaped the company’s commitment to creating digital solutions that work for everyone. Today, accessibility is more than compliance—it’s about empathy and innovation. Instead of robotic delivery like “Economy $58.00 per day,” what if we crafted, “An Economy rental, similar to a Toyota Corolla, for $58 a day”? These small shifts create meaningful improvements for users. Accessibility isn’t about “them.” It’s about all of us. Let’s go beyond the checkbox and create experiences that are as human as the people using them. Dive into our approach: https://hubs.ly/Q031h-5W0 #TechInnovation #AccessibilityInTech #DigitalTransformation #DesignForAll #EmpathyDrivenDesign #TechAccessibility #InclusiveTech #HumanCenteredUX #AccessibilityAwareness

Loyalty programs in 2025 must do more than reward transactions—they must align with evolving consumer priorities. The Tipping Point: Inside Canada’s Changing Loyalty Landscape uncovers key insights on what Canadians expect from travel loyalty programs, from seamless booking experiences to value-driven rewards. Discover the strategies brands need to stay competitive: The Tipping Point of Loyalty 2025 https://hubs.ly/Q035FBRh0 #loyaltyprograms #travelloyalty #hospitality #travelloyaltyprograms

Les Canadiens voyagent plus que jamais?: 3,5 millions de voyages à l’étranger rien qu’au premier trimestre de 2024, en hausse de près de 60?% par rapport à 2023. Avec 3,6 milliards de dollars dépensés pour l’hébergement et 1,7 milliard de dollars pour les repas, les récompenses en matière de voyages constituent un puissant outil d’implication. Les marques offrant des avantages de voyage ambitieux et axés sur la valeur feront partie des gagnants dans ce paysage de fidélisation en pleine expansion. Explorez la totalité des conclusions de notre dernier rapport?: https://hubs.ly/Q035MTqZ0 #programmesdefidélisation #fidélisationenmatièredevoyages #accueil #programmesdefidélisationenmatièredevoyages

Loyalty programs are entering a new era, one shaped by the expectations of younger generations and embraced by all demographics. While points and miles remain core to travel rewards, younger travelers want more than just flights and hotels. They’re looking for experiential rewards—concerts, festivals, sporting events, and exclusive experiences—that fit into their lifestyles. In a recent article in Forbes our Head of Marketing, Erin Rose Groh, shares why travel brands must rethink their loyalty strategies to stay relevant. With 55% of consumers belonging to a travel rewards program, brands must go beyond traditional redemptions to differentiate themselves. The most effective programs will prioritize flexibility, personalization, and seamless UX to keep members actively engaged. The best loyalty programs don’t just reward spending—they make redeeming rewards simple, valuable, and worth looking forward to. Read the full article in Forbes here: https://hubs.ly/Q03775X00 #TravelLoyalty #LoyaltyPrograms #GenZ #ExperientialRewards #LoyaltyTechnology #TravelRewards #EperientialTravel #GenerationalLoyalty

96% of Canadian loyalty brands say they offer a travel booking portal—yet only 21% of consumers are aware of it. This awareness gap is a major missed opportunity for engagement and revenue. How can loyalty programs better showcase their value? Our latest report explores the disconnect between brands and consumers—and what it takes to close it. Read the report now: The Tipping Point of Loyalty 2025 https://hubs.ly/Q035FBS80 #loyaltyprograms #travelloyalty #hospitality #travelloyaltyprograms

In today’s economic climate, Canadians are laser-focused on value. Nearly 45% say saving money on travel is the most important factor in a loyalty program. But are brands aligning with this reality? From flexible payment options to personalized offers, loyalty programs must evolve to stay relevant. Learn how brands can meet the moment in The Tipping Point: Inside Canada’s Changing Loyalty Landscape: The Tipping Point of Loyalty 2025 https://hubs.ly/Q035FCt90 #loyaltyprograms #travelloyalty #hospitality #travelloyaltyprograms